Patients
Reviews of Klinik Mahkota Batam Centre.
Batam, Indonesia. 87 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Klinik Mahkota is a primary care clinic with a dental center staffed by Drg. Elvini, who is consistently praised for gentle scaling and pediatric dental care. Located in Batam Centre near the ferry terminal, it sees some apparent Singaporean patients. Dental tourists can use it for scaling and basic care, but it is not a dedicated dental clinic.
Authenticity
7/10Multiple reviewers independently name Drg. Elvini for dental scaling, including apparent Singaporean-Chinese patients. Mix of general medical and dental reviews adds variety to the review base. All-5-star pattern but with genuine service diversity.
Treatment quality
6/10Dental scaling confirmed as well-executed under Drg. Elvini, described as gentle and thorough. Braces recently introduced. Clinical SOPs followed per reviewer comment. Primarily a general clinic; dental is a service line, not the primary focus.
Cleanliness
8/10Clinic consistently described as clean, comfortable, and following proper SOPs. Institutional-grade standards noted. Part of Gading Pharmacy group suggests organized facility management.
Team
7/10Drg. Elvini named by multiple reviewers for dental scaling, pediatric care, and thorough explanations. General practitioners also praised. Institutional staffing model with full reception and nursing team.
Price value
7/10Affordable pricing mentioned across multiple reviews. Dental checkup described as 'not expensive'. Part of pharmacy group implies managed pricing structure.
Tourist suitability
6/10Located in Batam Centre near ferry terminal area. Multiple reviewers with Chinese/Singaporean-origin names suggest some cross-border dental patients. However, primarily a general medical clinic, not a dental tourism destination. No website but Batam Centre location is accessible from Harbourfront ferry terminal.
What comes up well
- Drg. Elvini praised by name across multiple reviews for gentle scaling and pediatric dental care
- Batam Centre location near ferry terminal accessible to day-trip tourists from Singapore
- Clinical SOPs followed per patient feedback - institutional quality standards
- Multiple Chinese/Singaporean-origin reviewer names suggesting cross-border patients
- Part of Gading Pharmacy group - reliable institutional affiliation
Points to weigh
- Primarily a general medical clinic - dental is a secondary service line not a dedicated dental tourism facility
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
I recommend checking the dentist here... safe... the doctor is friendly too... good service...
Reply from the clinic
Thank you so much for your positive review! We're so glad you were satisfied with our service. We look forward to serving you again in the future.
The service is excellent. The admin staff is friendly, as are the doctors.
Wow, the clinic has amazing service... the staff are friendly.
Reply from the clinic
Thank you for your positive review! We will continue to strive to maintain our high standards of service. See you on your next visit!
The service at the Batam Center Crown Clinic is very friendly, the procedures are in accordance with SOP and the doctors are also good 😊 Thank you Batam Center Crown Clinic. …
The clinic is clean, the doctors and nurses are friendly.🙏 …
Doctor is very friendly and very good! All very nice people at Dental care center. Thank you. God may bless you all 🙏 🙏 🙏 …
Reply from the clinic
Thank you so much for the positive review! We are so glad you are satisfied with our service. We look forward to serving you again in the future.
My first dental treatment at this clinic, I can only say: the staff are friendly, the service is good, the room is clean, the SOP is good, the administrative process is easy, I personally recommend Doctor Elvini, she is friendly, thorough, and patiently explains the condition of our teeth...5 stars for Klinik Pratama Mahkota! Keep it up!
Reply from the clinic
Thank you so much for your positive review! We're so glad you were satisfied with our service. We look forward to serving you again in the future. Thank you again for your review.
This is my first time getting treatment here and I immediately received good service. The doctor was friendly and the staff were also good. The doctor explained things in detail and suggested what was needed for my health. Thank you Mahkota Clinic.
The place is comfortable, the doctors and staff are friendly, and the service is satisfactory. Always be successful, Mahkota Clinic...
Reply from the clinic
Thank you for your positive feedback. We are committed to continuing to provide the best service!
This was my first time receiving treatment here. The service was friendly, the place was very comfortable and clean. I met the doctor who was also friendly. Thank you, Mahkota Clinic.
Fast and friendly service, the doctor gave a clear explanation👍👍👍 …
The service is good, the doctor is also friendly and also gives advice.
The service is friendly, the doctor is also friendly and kind.
Reply from the clinic
We're delighted to hear that you're satisfied with our service! Thank you for your trust in Mahkota Clinic. We will continue to strive to maintain the quality of our services to ensure your satisfaction.
The doctor's service is very friendly, and the staff is also friendly. I really enjoyed getting treatment here. The place is also comfortable 😊 …
The service is very good, cleaning tartar here is very good, and the doctor is friendly.
The best dental care for scaling and extraction, clearly directed, and affordable prices for those who want to do it independently
Good service, complete facilities and infrastructure. All in all, it's a great place to get treatment.
The service is good and friendly, the doctor is also friendly, the best in short 🥰🥰 …
For dental scaling, you can find Dentist Elvini here. Very gentle. The clinic is clean and comfortable.
The service is fast, good, and the place is clean.
Reply from the clinic
Thank you so much for your feedback! We're happy to have been able to assist you and provide you with excellent service. Mahkota Clinic is always ready to provide you with the best. We look forward to your next visit!
The dentist and staff are friendly. The dentist's explanations are clear. Good service ⭐️⭐️⭐️
The service is friendly. The doctor is kind and explains the details clearly. ❤️👍👍👍 …
Good service, the doctor is friendly and the nurses are friendly😊 …
The clinic is clean and comfortable. The nurses are also friendly. The doctor's check-up wasn't long and he was very professional.
Reply from the clinic
Thank you for your positive review! We're delighted you're satisfied with the service at Mahkota Clinic. We will continue to strive to provide the best possible service and make you feel comfortable every time you visit. See you again soon!
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