Patients
Reviews of Klinik Mahkota Batam Centre.
Batam, Indonesia. 87 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.8 out of 10
Overall score
Klinik Mahkota is a primary care clinic with a dental center staffed by Drg. Elvini, who is consistently praised for gentle scaling and pediatric dental care. Located in Batam Centre near the ferry terminal, it sees some apparent Singaporean patients. Dental tourists can use it for scaling and basic care, but it is not a dedicated dental clinic.
Authenticity
7/10Multiple reviewers independently name Drg. Elvini for dental scaling, including apparent Singaporean-Chinese patients. Mix of general medical and dental reviews adds variety to the review base. All-5-star pattern but with genuine service diversity.
Treatment quality
6/10Dental scaling confirmed as well-executed under Drg. Elvini, described as gentle and thorough. Braces recently introduced. Clinical SOPs followed per reviewer comment. Primarily a general clinic; dental is a service line, not the primary focus.
Cleanliness
8/10Clinic consistently described as clean, comfortable, and following proper SOPs. Institutional-grade standards noted. Part of Gading Pharmacy group suggests organized facility management.
Team
7/10Drg. Elvini named by multiple reviewers for dental scaling, pediatric care, and thorough explanations. General practitioners also praised. Institutional staffing model with full reception and nursing team.
Price value
7/10Affordable pricing mentioned across multiple reviews. Dental checkup described as 'not expensive'. Part of pharmacy group implies managed pricing structure.
Tourist suitability
6/10Located in Batam Centre near ferry terminal area. Multiple reviewers with Chinese/Singaporean-origin names suggest some cross-border dental patients. However, primarily a general medical clinic, not a dental tourism destination. No website but Batam Centre location is accessible from Harbourfront ferry terminal.
What comes up well
- Drg. Elvini praised by name across multiple reviews for gentle scaling and pediatric dental care
- Batam Centre location near ferry terminal accessible to day-trip tourists from Singapore
- Clinical SOPs followed per patient feedback - institutional quality standards
- Multiple Chinese/Singaporean-origin reviewer names suggesting cross-border patients
- Part of Gading Pharmacy group - reliable institutional affiliation
Points to weigh
- Primarily a general medical clinic - dental is a secondary service line not a dedicated dental tourism facility
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 87 reviews
The service is excellent and the doctor is friendly. Highly recommended🫶🏻🫶🏻 …
Reply from the clinic
Thank you for your positive review! We will continue to strive to maintain our high standards of service. See you on your next visit!
Good service and doctor. I've had a cough and cold for a week, and after 4 days I was cured. Thanks🙏🏻 …
From the moment I entered the clinic, I was greeted very well, friendly, kind, and the doctor was very detailed in his explanation. It was my first time getting braces here, it was very good, very satisfying 🫶🏻🩷🩷 I will be a regular and I don't want to change clinics anymore. It will be like this in the future, yes, crown. …
Reply from the clinic
We're so happy to hear that you're satisfied with our service! Thank you for your trust in Mahkota Clinic.
I recommend the clinic, the staff are friendly, you can also ask questions if you don't know something.
First time here for a tooth filling, so far the service and filling process are okay.
Went for a checkup and their response was quick. There is a dental center too
Reply from the clinic
We're delighted to hear that you're satisfied with our service! Thank you for your trust in Mahkota Clinic.
I found out about the clinic through Google reviews and its 5-star rating. It turned out to be a comfortable clinic, with good service, excellent doctors, and helpful nurses and administrative staff. It lived up to its rating.
Alhamdulillah he finished his dental checkup, the doctor is very friendly and the nurse is also kind and the cashier is also friendly and kind and the price is very friendly.
The doctor was nice, the service was good. It turns out we're in the same group as Gading Pharmacy. Best of luck!
Drg Elvini is friendly and kind. My child is very satisfied.
The admin is friendly, the dentist is informative, great, keep up the good work.
I found this clinic on Google Maps. It had high reviews, so I decided to visit. The Google reviews are legit. Dentist Elvini is gentle and caring, and provides excellent service. I've had bad experiences at other dental clinics for both children and adults, so this clinic is worth a try.
The service was great, the nurses were friendly. And the doctor was nice. Very satisfying.
Reply from the clinic
Thank you for your positive feedback. We are very happy that you are satisfied with our service.
Fast registration. Neat and clean clinic. Helpful doctor, nurse, and CS. Near the pharmacy. Good location in Batam Centre.
Reply from the clinic
Thank you so much for the positive review! We are so glad you are satisfied with our service. We look forward to serving you again in the future.
The staff was friendly and helpful, Dr. Elvini also examined me carefully and explained me in detail.
Reply from the clinic
We're delighted to hear that you're satisfied with our service! Thank you for your trust in Mahkota Clinic. We will continue to strive to maintain the quality of our services to ensure your satisfaction.
Awesome. The service is super good, friendly, and the prices are also affordable. Thank you.
Reply from the clinic
Thank you so much for your feedback! We're happy to have been able to assist you and provide you with excellent service. Mahkota Clinic is always ready to provide you with the best. We look forward to your next visit.
The doctor is friendly and the nurses are friendly too, the place is clean, the treatment is also fast, in short, the best Mahkota Clinic ❣️
Reply from the clinic
It is great to hear that you are satisfied with our services! Thank you for your trust in Mahkota Clinic. See you on your next visit
The general practitioner is kind and friendly. The clinic is very clean.
Doctor was very friendly and generous caring for patient, The clinic is clean and awesome. Very good treatment and service .
The doctor was helpful and the staff was attentive. Thank you
Reply from the clinic
Thank you so much for the positive review! We are so glad you are satisfied with our service
The Doctor was very friendly and also caring for patient, The clinic is tidy and awesome. Very good treatment.
The place is clean, the service is friendly, and the prices are affordable. The doctor is also friendly 😁 …
Reply from the clinic
Thank you so much for your positive review! We're so glad you were satisfied with our service. We look forward to serving you again in the future.
The doctor is skilled at Davita's dentistry, works quickly, minimal pain..thanks
Very good for the service and the doctor 👍 …
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