Patients
Reviews of Klinik Keluarga Kita - Batam.
Batam, Indonesia. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Klinik Keluarga Kita is a family medicine clinic with dental as a secondary service. While well-regarded for general medicine with named GPs and weekend availability, it is not suitable as a primary destination for dental tourists. One pricing discrepancy complaint warrants caution.
Authenticity
7/10Two named GPs (Dr. Doddy, Dr. Freddy) cited consistently by multiple reviewers; one 1-star and one 4-star review add credibility. Post-treatment follow-up call noted as genuine detail.
Treatment quality
6/10Primarily a family medicine clinic (GP); only one reviewer specifically mentions a dentist (Dr. Dwi). General medicine accuracy praised; dental outcomes not substantively documented.
Cleanliness
8/10Clean clinic consistently cited; recently renovated; clean and comfortable environment praised by multiple reviewers.
Team
7/10Dr. Doddy and Dr. Freddy (GPs) both cited repeatedly for accuracy and friendliness; Dr. Reza for vaccinations; weekend service provided; follow-up calls to patients noted.
Price value
6/10One confirmed pricing complaint: WhatsApp-quoted price differed from cashier charge; 'standard prices' cited by one reviewer. Pricing transparency is a concern.
Tourist suitability
4/10Primarily a family GP clinic, not a specialist dental clinic. Dental service is secondary. Weekend availability is a plus, but dental tourists need specialist care unavailable here.
What comes up well
- Weekend service available, a convenience for cross-border visitors
- Dr. Doddy and Dr. Freddy cited by multiple reviewers for accurate diagnosis
- Post-treatment follow-up call from clinic noted as exceptional service
- Recently renovated with clean and comfortable environment
- Multiple Chinese-surname reviewers suggest multilingual capability
Points to weigh
- WhatsApp-confirmed price differed from cashier charge, causing patient complaint
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
The service and the doctor are friendly and explain things very clearly. Thank you.
Reply from the clinic
Thank you Kak
Confirmed price in whatsapp, but cashier said price is higher, and described that whatsapp admin gave wrong price
Reply from the clinic
Thankyou for reminding us for better coordination
Please give Ms. Sekar a raise. She's so friendly. I had a delightful time visiting this place. The young ladies at the front desk were also very nice (they seem to be interns). Good job, guys!
Great service. I went to the dentist last month. Dr. Dwi was friendly and gave thorough explanations. The registration service was friendly, excellent, and very helpful. The prices are also standard. Secondly, with Dr. Doddy, he's friendly and explains things clearly. Recommended Thank you
Doctor Doddy is patient and thorough. All the staff are friendly and attentive.
The doctor is humble. The service is top-notch. It's a great solution for any health problem.
The doctor was very kind, listening to all my complaints
The doctor is very friendly, the service is the best
The service is good, I have had PCR tests and antigen tests here several times.
A very kind and honest doctor, not commercial. Always be healthy, doctor, and always have a good fortune 🙏 …
Doctors with high social status, maybe now with Covid 19, they are also struggling, please be patient and orderly so that everything runs smoothly.
Very satisfied with the dentist's service and administrative support. Keep up the good work serving the community! 🥰🙏 …
Doctor Freddy is very friendly and his explanations are very good. Recommend
Super satisfied with the front desk service, the diagnosis and treatment from the doctor were also spot on... thank you to our family clinic
I just got my flu shot with Dr. Reza here because I've had the flu twice this year. The doctor was friendly, educational, and handsome, hehe. I'll be back next year for another shot.
A few days ago, I got vaccinated here. The service was excellent, the doctor was friendly. As soon as I entered, I was warmly greeted by Dr. Reza Ramdhika. Doctor Reza is the best. 😁 …
"Oh my God, the clinic is great. The doctors, nurses, and registration staff are all friendly. It definitely deserves a 5-star rating." We met with Dr. Fredy earlier.
The 5-star rating isn't just a public hoax. This clinic is truly excellent. The service is excellent, the explanations are clear, the diagnosis is accurate, the medication is also accurate, and the prices are reasonable. Continued success with this clinic.
Doctor Doddy is friendly, the staff are also friendly, the service is good, the clinic is clean, recommended 👍🏻👍🏻👍🏻 …
Pely, Doctor Doddy is kind and friendly, recommended 👍 …
Very friendly both doctors, Dr Doddy and Dr Freddy. Recommended clinic in town. They even provide service during weekend, that’s really convenient for patient.
The doctors and staff are friendly, and the treatment they provide tends to be appropriate.
The doctor gave a good and detailed explanation about the disease.
The doctor's way of explaining was very clear and friendly.
Reply from the clinic
Thank you so much for your review, Sis! We're delighted to hear that you're satisfied with our service. Your satisfaction is our greatest pride, and we strive to continue providing the best service. See you on your next visit!
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