Patients
Reviews of Klinik Keluarga Kita - Batam.
Batam, Indonesia. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Klinik Keluarga Kita is a family medicine clinic with dental as a secondary service. While well-regarded for general medicine with named GPs and weekend availability, it is not suitable as a primary destination for dental tourists. One pricing discrepancy complaint warrants caution.
Authenticity
7/10Two named GPs (Dr. Doddy, Dr. Freddy) cited consistently by multiple reviewers; one 1-star and one 4-star review add credibility. Post-treatment follow-up call noted as genuine detail.
Treatment quality
6/10Primarily a family medicine clinic (GP); only one reviewer specifically mentions a dentist (Dr. Dwi). General medicine accuracy praised; dental outcomes not substantively documented.
Cleanliness
8/10Clean clinic consistently cited; recently renovated; clean and comfortable environment praised by multiple reviewers.
Team
7/10Dr. Doddy and Dr. Freddy (GPs) both cited repeatedly for accuracy and friendliness; Dr. Reza for vaccinations; weekend service provided; follow-up calls to patients noted.
Price value
6/10One confirmed pricing complaint: WhatsApp-quoted price differed from cashier charge; 'standard prices' cited by one reviewer. Pricing transparency is a concern.
Tourist suitability
4/10Primarily a family GP clinic, not a specialist dental clinic. Dental service is secondary. Weekend availability is a plus, but dental tourists need specialist care unavailable here.
What comes up well
- Weekend service available, a convenience for cross-border visitors
- Dr. Doddy and Dr. Freddy cited by multiple reviewers for accurate diagnosis
- Post-treatment follow-up call from clinic noted as exceptional service
- Recently renovated with clean and comfortable environment
- Multiple Chinese-surname reviewers suggest multilingual capability
Points to weigh
- WhatsApp-confirmed price differed from cashier charge, causing patient complaint
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
Super Friendly Clinic You can contact the doctor for urgent questions. 🫶🫶🫶🫶 …
The doctor's explanation was very good, and the service was also very good.
The service is good, caring, and I often get treatment at this clinic.
The doctor and staff are friendly, the service is fast👍 …
The sister here is friendly, the doctor is also good, the medicine is suitable👍🏻👍🏻 …
Friendly doctor, good clinic service... Clinic cleanliness is good and comfortable...
The doctor is old, the service is good, the clinic is also clean 👍👍 …
The doctor is good and his response is good. I hope my child gets well soon.
Doctor is super kind and diagnosis is spot on.. front desk staff is very helpful and nice as well..
The service is good, the nurses and doctors are very friendly and patient❤❤
The clinic is comfortable and the doctor is friendly. Hi, recommended 👍 …
The staff service is good. Doctor Fredy is very friendly. This is good.
The doctors and administration were all great... I felt comfortable and the service was professional. Bella and her team were all attentive.
The clinic is clean, the nurses and doctors are super friendly.
Good and friendly service The doctor was kind and explained things clearly The location and place are comfortable after renovation.
Fast service, friendly doctors and admin, our family's favorite clinic
My whole family is treated here. The doctors are friendly and kind 😄 …
Very friendly doctors & staffs. Home care friendly. Keep up the good work🫡 …
Good service, friendly doctors, and comfortable and safe consultations. Our family motto ensures patients feel warmly welcomed.
This clinic has good service, the cashier is friendly and the doctor is willing to help.
The doctor is very good. The nurse is beautiful. Nice. Friendly.
I personally really like the doctors here because they're right on target in their treatment. They're very friendly and can be a solution for those of us who are actively working but still need to stay healthy. Keep up the good work for our family clinic and Dr. Dodi...🎉🎉🎉🎉
The service is ok, the doctor is friendly, the explanation is detailed
Reply from the clinic
Thank you, sis!
The best medical clinic I have ever seen, after receiving treatment a few days later I received a call.
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