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Klinik Keluarga Kita - Batam

Batam, Indonesia

4.9 out of 5, from 69 aggregated reviews

Family clinic in Batam Centre offering combined general medical and dental care under a single roof.

  • 69 Patient reviews aggregated
  • 15 Photographs of the practice

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The practice

Photographs of the clinic.

15 photographs. Select any one to see it full size.

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Patients

What patients wrote about this clinic.

69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

4.9

out of 5, from 69 reviews

5 67
4 1
3 0
2 0
1 1
Ria Loh via Google 5.0 out of 5
Super Friendly Clinic You can contact the doctor for urgent questions. 🫶🫶🫶🫶 …
Erlan Alan via Google 5.0 out of 5
The doctor's explanation was very good, and the service was also very good.
Lidya via Google 5.0 out of 5
The service is good, caring, and I often get treatment at this clinic.
Elvan Chua via Google 5.0 out of 5
The doctor and staff are friendly, the service is fast👍 …
Felicia Florence via Google 5.0 out of 5
The sister here is friendly, the doctor is also good, the medicine is suitable👍🏻👍🏻 …
eddy s via Google 5.0 out of 5
Friendly doctor, good clinic service... Clinic cleanliness is good and comfortable...

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At a glance

Klinik Keluarga Kita - Batam in brief.

Clinic
Klinik Keluarga Kita - Batam
Location
Bandar Srimas, Jl. Laksamana Bintan Komp. Pertokoan Seruni No.5 Blok A, Batam, Indonesia
Patient rating
4.9 out of 5, from 69 aggregated reviews
Listed as
A listed clinic, not a featured partner. How we check.
Listing checked
28 April 2026

About

What this clinic actually does.

Klinik Keluarga Kita - Batam is a family clinic in the Batam Centre area of Batam, Riau Islands, Indonesia, providing combined general medical and dental services under a single roof. The clinic name translates literally as Our Family Clinic, reflecting a service positioning oriented toward whole-family healthcare across multiple disciplines. Combined medical-and-dental clinics are a common format in Indonesian primary care, where small to mid-sized clinics (klinik pratama) deliver routine outpatient services across general medicine, dentistry, and selected ancillary services within a single facility.

For dental services, the clinic typically operates with a dentist on staff providing the standard range of routine dental care that supports everyday family needs. Services typically include scaling and polishing for periodontal maintenance, composite resin fillings, simple and moderately complex extractions, basic root canal treatment, removable prosthetic work such as acrylic dentures and flexible partial dentures, and selected crown and bridge work for tooth restoration. Pediatric dental care is typically integrated with the broader pediatric medical service offered by the clinic, providing convenient combined care for families with young children. More complex dental cases requiring specialist intervention are typically referred to dedicated specialist dental centers in Batam.

Read the rest of the description

The combined medical-dental model offers practical benefits for patients who value the convenience of a single clinic for multiple healthcare needs, including routine general medical consultations, dental check-ups, and family pediatric care. For patients with chronic medical conditions that affect dental treatment planning, having medical and dental services at the same clinic supports coordinated care and easier communication between practitioners. The model is particularly well suited to family healthcare maintenance, where multiple family members can attend appointments at a familiar local clinic for different needs.

The clinic provides routine dental services as part of its broader family clinic offering. The dental side typically focuses on the everyday treatment needs of local families rather than complex specialist procedures. This positioning suits patients who want straightforward, accessible dental care within a comprehensive family clinic setting, and complements rather than competes with the dedicated dental clinics and specialist centers that exist elsewhere on the island.

Batam's position as Indonesia's most accessible international entry point from Singapore has shaped the local healthcare market in distinctive ways. Singaporean and Malaysian patients regularly travel to Batam for medical and dental services at significantly lower cost than equivalent treatment in their home countries. While most cross-border patients focus on dental tourism specifically and choose dedicated dental clinics for treatment, the broader medical infrastructure on Batam, including combined family clinics, also serves international patients seeking general health check-ups, specialist consultations, and selected medical procedures.

For routine dental work, a family clinic with a dental service is typically a good fit for residents of Batam Island who want accessible neighborhood-level care alongside other family healthcare needs, as well as for cross-border patients who want a basic dental checkup as part of a broader healthcare visit. Indonesian price points for dental services typically run between fifteen and thirty percent of equivalent fees in Australia or Western Europe, so even routine services can deliver meaningful savings. For more involved dental work such as full-mouth implant rehabilitation, complex periodontal surgery, comprehensive cosmetic cases, or specialist orthodontic treatment, dedicated dental clinics or larger Batam dental centers with multi-specialist teams are typically a better match.

Patients evaluating dental services at a family clinic should verify several practical points before treatment begins. The first is that the dental practitioner is a licensed dokter gigi (drg.) registered with the Indonesian Dental Council (Konsil Kedokteran Gigi Indonesia), and not an ahli gigi or tukang gigi, which are traditional denturists whose legal scope under Permenkes 39 of 2014 is limited to producing removable acrylic dentures and does not include drilling, fillings, extractions, root canals, implants, or any treatment of natural teeth. The second is to ask which specific dental procedures the clinic performs in-house and which are referred to dedicated dental specialists, so that complex dental cases are routed correctly from the start. The third is to confirm whether digital dental radiography is available on site, or whether radiographs are taken at a partner imaging center.

Pricing transparency is generally strong in Indonesian healthcare and dentistry. Clinics typically present a written treatment plan with itemized fees following the initial consultation and any required investigations, and patients are usually welcome to ask about alternative materials, treatment sequencing, and installment options for larger plans. Communication is primarily in Bahasa Indonesia, although younger Indonesian doctors and dentists trained in the past decade often have functional English, and Batam clinics in particular tend to have higher than average English capability given the regular international patient flow.

The Batam Centre area where this clinic is located is well connected to the rest of the city and to the Batam Center ferry terminal that connects directly to Singapore in under an hour. The district includes a range of accommodation, food, and transport options for visiting patients. As with any healthcare decision made abroad, prospective patients should review the clinic in advance, confirm the treatment plan in writing, and verify that aftercare and any required reviews can be arranged either locally during the visit or remotely after returning home. For complex dental needs, prospective patients are encouraged to seek opinions from more than one clinic, including dedicated specialist dental centers, before committing to extensive treatment.

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