Patients
Reviews of Klinik Keluarga Kita - Batam.
Batam, Indonesia. 69 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
Klinik Keluarga Kita is a family medicine clinic with dental as a secondary service. While well-regarded for general medicine with named GPs and weekend availability, it is not suitable as a primary destination for dental tourists. One pricing discrepancy complaint warrants caution.
Authenticity
7/10Two named GPs (Dr. Doddy, Dr. Freddy) cited consistently by multiple reviewers; one 1-star and one 4-star review add credibility. Post-treatment follow-up call noted as genuine detail.
Treatment quality
6/10Primarily a family medicine clinic (GP); only one reviewer specifically mentions a dentist (Dr. Dwi). General medicine accuracy praised; dental outcomes not substantively documented.
Cleanliness
8/10Clean clinic consistently cited; recently renovated; clean and comfortable environment praised by multiple reviewers.
Team
7/10Dr. Doddy and Dr. Freddy (GPs) both cited repeatedly for accuracy and friendliness; Dr. Reza for vaccinations; weekend service provided; follow-up calls to patients noted.
Price value
6/10One confirmed pricing complaint: WhatsApp-quoted price differed from cashier charge; 'standard prices' cited by one reviewer. Pricing transparency is a concern.
Tourist suitability
4/10Primarily a family GP clinic, not a specialist dental clinic. Dental service is secondary. Weekend availability is a plus, but dental tourists need specialist care unavailable here.
What comes up well
- Weekend service available, a convenience for cross-border visitors
- Dr. Doddy and Dr. Freddy cited by multiple reviewers for accurate diagnosis
- Post-treatment follow-up call from clinic noted as exceptional service
- Recently renovated with clean and comfortable environment
- Multiple Chinese-surname reviewers suggest multilingual capability
Points to weigh
- WhatsApp-confirmed price differed from cashier charge, causing patient complaint
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 69 reviews
Our family clinic provides excellent service and a clean place.
Reply from the clinic
Thank you so much for your review, Sis! We're delighted to hear that you're satisfied with our service. Your satisfaction is our greatest pride, and we strive to continue providing the best service. See you on your next visit!
The doctors are friendly, the staff is patient, and the clinic is clean. Please maintain this and make improvements. Good luck and have a smooth journey.
Dr. Freddy is friendly and speedy service from the team, thanks!
The doctor's service is very professional. The nurses are also friendly.
The doctor's service is good and friendly, and the best, I recommend getting treatment here🫰😍 …
The doctor treats the patient in detail and the medication given includes instructions and a description of the medication.
The doctor's service is good, the clinic is very nice
fast and friendly service, the doctor is very nice and informative.
The service is friendly, the prices are affordable, the doctor is communicative, friendly and not arrogant, the information is clear.
The doctor is friendly, the registration, cashier and pharmacist are also friendly. The clinic is cozy.
Reply from the clinic
Thank you so much for your review, Ana! We're delighted to hear that you're satisfied with our service. Your satisfaction is our greatest pride, and we strive to continue providing the best service. See you on your next visit!
Good service, I am a regular at this clinic, friendly and detailed, all the doctors are patient and communicative, thank you
The doctor is good, the staff is polite & the place is clean 👍 …
The doctor is friendly and kind... his sister is also friendly, no regrets.
The doctor's explanation was very clear. The doctor and staff were friendly.
Friendly service and super good doctor, first time here, great
The service is good, the doctor is friendly.. 👍👍 …
The doctor is kind and friendly. All the admins are also friendly. Thank you.
The doctor was friendly, the consultation was very clear and friendly, and the admins were all kind and friendly. The place is also clean. Thank you.
The doctor is very friendly and the staff is also very friendly. It feels like home, just like our family clinic.
Good service, friendly doctor, can also joke around 👍🏻 best …
The service is good and the doctor is friendly... The clinic is also comfortable... and the staff are also friendly...
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