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Patients

Reviews of International Plus Istanbul.

Istanbul, Turkey. 86 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.8

out of 5, from 86 reviews

5 80
4 1
3 0
2 0
1 5
Jaroslaw Cywinski via Google 5.0 out of 5
I would like to thank the clinic for its professional approach and Mrs. Aleksandra for her excellent service.
Reply from the clinic

Dear Jarosław Cywiński, Thank you very much for your positive review and for the trust you have placed … More

Jake “Monkey” Smith via Google 5.0 out of 5
Thank you, Internationalplus, for the excellent work you are doing especially for patients who travel from different countries. Iam personally very happy with the care and service I received. The doctor who treated my dental issue was …
Reply from the clinic

Dear Jake Smith, Thank you very much for your kind words and for sharing your experience. We are … More

Debora Alves via Google 5.0 out of 5
I am currently undergoing treatment at this wonderful clinic, which welcomed me with open arms from my arrival at the airport to the hotel and clinic every day of my stay. Along with my husband and daughter, we are Brazilian but currently …
Reply from the clinic

Dear Debora Alves, Thank you sincerely for sharing your experience with us. We are truly honored … More

MrViesel via Google 5.0 out of 5
From the first contact to the service and organization to the first treatment, everything went perfectly. I didn't feel like I was in a clinic; they were so human and welcoming, it was perfect. And a big compliment to the team, Dr. Alpers and Anke and Kalli, my carers. You are so warm-hearted. Thank you.
Reply from the clinic

Dear Mr. Viesel, Thank you for choosing International Plus for your healthcare and for sharing … More

alice dwamena via Google 5.0 out of 5
Dr Murat did a great job though I gave him a tough time. He was was Calm and understanding. The Clinic is so clean and nice. Staffs are welcoming. A place to you must be.
Reply from the clinic

Dear Alice Dwamena, Thank you very much for your kind feedback. We are pleased to hear that you felt … More

Toma “Vertėja-Skandinavų k.” T via Google 5.0 out of 5
I feel safe here. The staff is very professional. I recommend the clinic.
Reply from the clinic

Dear Toma , Thank you very much for your kind feedback. We are pleased to hear that you felt … More

Yauheniya Viazmenava via Google 5.0 out of 5
It was a phenomenal experience. The staff were wonderful, and the treatment was top-notch. I absolutely loved everything. Highly recommended. Dilan is my favorite nurse; she's so kind and friendly. And a huge thank you to Irfan, the man who translated everything for me and was with me every step of the way.
Reply from the clinic

Dear Yauheniya Viazmenava, Thank you so much for sharing your experience and for your kind words. We are … More

ariane davalo via Google 5.0 out of 5
I came to have gastric sleeve surgery and everything went perfectly. They provide an exceptional service. They pick you up from the airport and take you to the hotel, and the same when they take you to the clinic. The nurses and doctors are very professional and take care of you at all times.
Reply from the clinic

Dear Ariane Davalo, Thank you so much for sharing your experience. We are delighted to hear that … More

fabien cacquevelle via Google 5.0 out of 5
I'm French and I'm from Cap d'Agde. I came to Turkey to have my teeth done at the International Plus Clinic, and I'm absolutely thrilled with the results! From the very first contact, everything was incredibly professional. I had my initial consultation with Melissa, my medical advisor, who was very kind, reassuring, and always available to answer all my questions. The organization was truly…
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ly perfect: the price was very attractive, I had a driver for all my transportation needs, and the hotel was lovely and located right near the clinic, which was incredibly convenient. While there, I was also fortunate to have a very kind French translator, which allowed me to feel completely at ease. The dentist's assistant was also wonderful and very attentive throughout the entire treatment. My treatment was performed by Dr. Murat, an expert in cosmetic dentistry, who did a remarkable job. The result is very natural and exactly what I wanted. The entire team took excellent care of me, and the follow-up was very thorough and professional. Today, I'm thrilled with my new teeth, and I absolutely don't regret making this choice. A huge thank you to the entire team at International Plus Clinic for their professionalism, kindness, and support from beginning to end. I highly recommend this clinic! 👍

Raquel Mendes via Google 1.0 out of 5
Formal Complaint I am writing to file a complaint regarding the way my entire process was handled by the clinic, as I believe there was a lack of clarity, transparency, and professionalism from the beginning. Firstly, when I started the process with the clinic, I was presented with a plan that included breast surgery, along with other procedures. However, only after I had already made the…
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he payment and completed all the medical examinations was I informed that breast surgery would not be possible after all. This information should have been communicated from the beginning, before any payment or examinations, so that I could make an informed decision. Furthermore, at no point was the individual cost of each procedure clearly explained to me. Only much later was the price of breast surgery indicated, after several requests on my part. I consider this lack of transparency regarding the costs to be neither correct nor professional. Another point that I consider extremely serious is the issue of the hotel. Initially, I was led to believe that the hotel was included in the package. However, they are now informing me that the hotel was not included and that this amount was deducted from the amount that will supposedly be reimbursed to me. This information was never clearly explained before. Furthermore, there was also a significant delay in communication from the team: - They took a considerable amount of time to inform me of the cost of the breast surgery. - They also took a long time to present the calculations of the amount that would be reimbursed to me. I also want to mention the situation of my supervisor/person responsible for my follow-up. I was told that I would have a person responsible for accompanying me throughout the entire process. However, this person was only with me on the first day. After that, they were never physically present again, having only spoken to me by phone. I consider this to demonstrate a lack of follow-up and a lack of professionalism, since I was promised follow-up that, in practice, did not happen. At this moment I am trying to resolve the situation by speaking with translators and other members of the team, but no one can solve the problem, as they always tell me that only the person responsible for my care can deal with the matter—even though that person isn't even present here. This whole situation has been extremely frustrating and exhausting, especially considering that I am in a foreign country and trusted the clinic's organization to guarantee a clear and professional process. Therefore, I request a clear, transparent explanation and a fair resolution to this situation, including a review of the amount to be reimbursed and all necessary clarifications regarding the costs that are currently being presented to me. Sincerely, Raquel Mendes

Remontada Brand via Google 5.0 out of 5
A very positive experience at the clinic. The entire team was incredibly professional and friendly throughout the process. I especially want to thank the lead doctor for his excellent work and for making me feel at ease. I also want to thank the translator, who was a tremendous help and always attentive to my needs. Overall, the service was outstanding. I am very grateful and would definitely…
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y recommend this clinic.

Reply from the clinic

Dear Remontada Brand, Thank you so much for sharing your experience. We are delighted to hear that you were satisfied with our team's care and the results of your treatment. We sincerely appreciate your trust and recommendation. Sincerely, International Plus

Michael Laconca via Google 5.0 out of 5
I came all the way from Florida to International Plus in Istanbul to get my teeth done, and the experience was absolutely incredible. Even before I arrived, Ella, who coordinated everything for me, was amazing. Her communication was outstanding and she made sure all my questions were answered so I felt completely comfortable traveling here. They also arranged all of my transportation to and from…
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m the facility, which made the entire process seamless. When I arrived, the staff welcomed me with such warmth and professionalism. The hospitality at International Plus is truly exceptional. A special thank you to Sena, who took great care of me during my procedure. She made sure everything was clearly communicated between the doctors, the lab, and myself so I understood every step of the process. And of course, Dr. Kerem did a phenomenal job with my teeth. His work is truly impressive and I couldn’t be happier with the results. If you’re thinking about getting your teeth done, I highly recommend International Plus. The entire experience was professional, smooth, and exceeded my expectations. I’m leaving with what truly feels like a billion-dollar smile. Thank you again to Ella, Sena, Dr. Kerem, and the entire team at International Plus for giving me a smile that truly feels like a billion-dollar smile.

Reply from the clinic

Dear Michael Laconca, Thank you very much for sharing your experience and for trusting International Plus with your treatment. We are delighted to hear that your journey from the initial coordination to the final results met your expectations and that you are happy with your new smile. Your kind words and recommendation mean a lot to our entire team. Kind regards, International Plus

Vincenzo Buscaino via Google 5.0 out of 5
I really appreciated his professionalism and honesty in answering my questions. He gave me confidence and courage in making the decision to come to Istanbul for dental implants.
Reply from the clinic

Dear Vincenzo Buscaino, We sincerely thank you for sharing your experience. We are pleased to know that our professionalism and transparency have helped you feel confident and confident in your decision to come to Istanbul for dental implant treatment. Best regards, International Plus

Esther Martin via Google 5.0 out of 5
After talking with my advisor Alejandra for a few months, I decided to take the plunge. At first, going to a place that isn't your country and where they don't speak your language creates insecurities and doubts, but thankfully I listened to Alejandra, who has been my guide throughout this entire process. I came from Spain for a breast reduction and reconstruction, and I honestly couldn't be…
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happier with the results and the entire process managed by the clinic. From the moment you arrive at the airport until the last day they take you back, the follow-up and communication are top-notch! The surgery, the doctor, the medical staff! The hospital! Everything! The translators Diego and Atmed answer any questions you may have. It's clear that if I want to have another surgery or cosmetic treatment, this will be my hospital 💓. And thank you again to Alejandra for being an angel and guiding me through this process ✨

Reply from the clinic

Dear Esther Martin, Thank you so much for sharing your experience and for trusting our clinic. We are delighted to know that you felt supported and safe throughout the entire process and that you are satisfied with the results of your treatment. We sincerely appreciate your trust and recommendation. Sincerely, International Plus

Georgiana Teodora via Google 1.0 out of 5
I dont recommend. It went really bad after some months of time appeared lots of problems. Not to mention I never before in my life had such a strong mouth smell after incorrectly veneers placement. Poor service was done to me.
Emili Pineda via Google 5.0 out of 5
Dr. Huseyin I was very satisfied with my natural and professional results. A natural smile just as I wanted it…
Reply from the clinic

Dear Emili Pineda, Thank you so much for sharing your experience. We are delighted to hear that you are happy with the result and have achieved the natural smile you desired. We appreciate your trust and your kind words. Sincerely, International Plus

Julita Dutkiewicz via Google 5.0 out of 5
This week, I underwent surgery at the clinic: abdominoplasty with liposuction and flank lift, which creates a breast lift and reduction. I have brain aneurysms. In Poland, all reputable clinics refused to perform the procedure, despite a positive recommendation from my neurosurgeon. Dr. Cem Inan Bektas, Ph.D., undertook such an extensive procedure. Of course, I also had a consultation with the…
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anesthesiologist and neurosurgeon on site. All standards were met, and even more, to ensure the patient didn't accidentally suffer any harm. The procedure exceeded my expectations, and everything went smoothly. From the very first step, my interpreter, Ifran, was by my side, who bravely supported me and accompanied me throughout the entire procedure, both before and after the procedure. The entire medical staff at the clinic was like the one in the commercial, kind and helpful. The English-speaking staff, supported by translators and interpreters, were present. Very good living conditions: individual rooms with the option of a companion. Transportation between the hotel and the clinic was provided by private drivers, who picked me up and dropped me off each time. I would like to extend my sincere thanks to Dr. Cem Inan Bektas, who performed a miracle on my body, to my translator, Ifran, for his support, and to the entire medical staff for their sincere smiles, empathy, and professional service. I would also like to thank my coordinator in Poland, Ms. Paulina, who made this trip possible. I wholeheartedly recommend treatments at this clinic.

Reply from the clinic

Dear Julita Dutkiewicz, Thank you very much for sharing your story and for the trust you have placed in our clinic. We are pleased that the entire process, from consultation to post-operative care, met your expectations and that you felt safe and comfortable during your treatment. Thank you for your kind words and recommendation. We wish you good health and satisfaction with your results. Sincerely, International Plus

patryk bednarski via Google 5.0 out of 5
I highly recommend this clinic; everything went according to plan. Aleksandra, the translator, rose to the occasion. I highly recommend it.
Reply from the clinic

Dear Patryk Bednarski, Thank you for sharing your feedback. We are pleased that everything went according to plan and that you are satisfied with your treatment and the care provided by our team. Thank you for your trust and recommendation. Sincerely, International Plus

Saro Diagouraga via Google 5.0 out of 5
I highly recommend this establishment for their professionalism and kindness. They provided excellent, comprehensive support before and after. A huge thank you to everyone. Special mention to Jessica Lecoeur 🫶🏾 …
Reply from the clinic

Dear Saro Diagouraga, Thank you sincerely for your kind feedback and for the trust you placed in us. We are delighted to hear that you were satisfied with the quality of the support and guidance throughout your experience. Thank you also for your recommendation. Sincerely, International Plus

CW via Google 5.0 out of 5
Excellent clinic. Very professional, friendly service, and perfect results. I highly recommend it. 🦷✨ …
Reply from the clinic

Dear Patient, Thank you so much for your feedback and for trusting our clinic. We are delighted to hear that you were satisfied with the care you received and the results of your treatment. We sincerely appreciate your recommendation. Sincerely, International Plus

Ania Bania via Google 5.0 out of 5
I would like to thank the clinic for its professional care, constant contact with the doctor and coordinators, and our translator, Alexandra, for her guidance. Piotr
Reply from the clinic

Dear Piotr, Ania Bania, Thank you for your kind words and sharing your opinion. We are pleased that you are satisfied with the care, ongoing contact with our team, and the course of treatment. Thank you for your trust and recommendation. Sincerely, International Plus

Eduards Visarenko via Google 5.0 out of 5
I would like to express my sincere gratitude to the International Plus Clinic for the high level of organization and quality of treatment. This is a truly modern, respectable clinic staffed by experienced, competent, and very caring doctors. From the very first day, you can sense their attentive attitude toward patients, professionalism, and desire to make everything as high-quality and…
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comfortable as possible. I still have several more appointments to continue my treatment, and I am glad to be under the care of this team of specialists. I would also like to thank Madina, the Russian-speaking coordinator. She is a very attentive, sensitive, and patient person, always ready to help, explain everything in detail, and support you in any situation. With her, you feel genuine concern and care, as well as the confidence that your interests are truly important. I would like to express my sincere gratitude to the clinic and Madina personally for their professionalism, attention, and human touch.

Reply from the clinic

Dear Eduard Visarenko, Thank you for your warm review and high rating of our clinic. We are pleased to know that you were satisfied with the organization of your treatment, the attention of our team, and the overall level of service. Thank you for your trust. We look forward to continued support in the next stages of your treatment. Sincerely, International Plus

Mark Mccartney via Google 1.0 out of 5
absolute no go!! plz stay away!! all good untill u get there and they try out the price up £1000 and have u spend most the week sat waiting in the lobby!! ended up paying an extra £600 for things i did not need was promised a refund that obviously never came!
Reply from the clinic

Dear Mark, Thank you for sharing your feedback. We are sorry to hear that you felt dissatisfied with your experience. Regarding the refund you mentioned, we would like to clarify that the refund has already been processed from our side and issued back to the same credit card used for the payment. As with all card refunds, the processing time may depend on your bank and can take several business days to appear on your statement. We kindly recommend checking your credit card statement or contacting your bank, as the transaction may still be in the processing stage. Please feel free to contact our team directly if you need any assistance or if the refund does not appear after the bank processing period. We are always here to help and ensure the matter is fully resolved. Kind regards, International Plus Patient Care Team

Henry Sandoval via Google 5.0 out of 5
Many thanks to the entire team at Clínica Dental Internacional Plus for their professionalism and excellent service. I felt very well taken care of throughout the entire process. I also want to give a special thanks to the translator, Alperen, for his help and for explaining everything so clearly. Highly recommended. Thank you all!
Reply from the clinic

Dear Henry Sandoval, Thank you so much for sharing your experience. We are pleased to hear that you felt well taken care of throughout the process and that our team was able to provide you with clear and professional service. We sincerely appreciate your trust and recommendation. Sincerely, International Plus

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