Patients
Reviews of Imperial Dental Specialist Centre (Pioneer in Orthodontics & Implant Dentistry).
Kuala Lumpur, Malaysia. 100 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 100 reviews
very good service!! Dr Sudha & Dr How are very good!! did my smartee aligners here 😁😁🦷🪥👑⭐️ …
"I recently had a bridge done by Dr. Alice, and I couldn’t be happier with the experience. Both Dr. Alice and her assistant, Christine, made sure I was comfortable and informed throughout the entire process. They work so well together! The bridge looks incredibly natural and fits perfectly. If you’re looking for a team that is professional, skilled, and genuinely cares about their patients,…
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look no further."
I highly recommend this dental practice! The doctor is very professional, attentive, and takes the time to explain each step of the treatment. I particularly appreciated his gentleness and care, which reassured me despite my pain. The team …
Had my first visit today and had a wonderful, painless experience with dr Sudha and nurse Marilyn. I had a sensitive tooth (which turned out to be an overhanging defective filling) which was missed by another dental clinic. Dr Sudha was very professional and attentive, he immediately identified the root cause and repaired the filling beautifully. The entire process was painless without any…
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y local anaesthesia. Charges were transparent and very reasonable. I will definitely come back again, and will recommend to all family and friends!
I came to this clinic with severe dental pain and was seen immediately. It turned out to be a bone lesion in the jaw resulting from an infected tooth. A thousand thoughts ran through my head. Would this require major surgery? How much would it cost? Would I have to return to Australia to see a specialist — which can take months? But truly, I needn’t have worried. The examining dentist (Dr…
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r Denlee) reassured me that they could deal with the problem immediately. The treatment involved root canal therapy and drainage, with a crown fitted within three days. The calm and collected endodontist, Dr Sudharshan, and the senior-most dentist, Dr How, made themselves available for the procedures, which were quick and painless (my biggest worry), with plenty of anaesthetic, care, and understanding — thank you also to the nurses Ms Ruby and Ms Marilyn. I am flying back to Sydney tomorrow, very glad that I came across this clinic and received treatment here.
I had part of my fixed retainer removed because it was detached. The service was good for this procedure. However, things started to take a turn when they did my scaling after because I had 牙丝 while I just had my scaling three months ago at a different clinic. All I can say about the scaling is that it was unprofessional at best (not having me wearing goggles during scaling and having water…
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trinkled over my spectacles). After the scaling, I felt acute pain in my gum. I went to a different dental clinic for the diagnosis and while the dentist over at the different clinic mentioned that it may not be the scaling that caused it. It still felt a painful feeling in my mouth (literally).
Today I finally completed my aligners treatment at **Imperial Dental** with **Dr. How Kim Chuan and his wonderful team**, and I feel extremely happy and grateful. When they showed me the before-and-after photos of my teeth, I was honestly amazed by the transformation. The improvement is very significant and my smile looks so much better and more confident now. Throughout the entire treatment…
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t journey, Dr. How has been incredibly professional, patient, and attentive. He always took the time to explain each step of the process clearly, answered all my questions, and made sure I felt comfortable and confident about the treatment. His experience and skill really show in the final results. What makes Imperial Dental even more special is the whole team. Every staff member is friendly, caring, and professional. From the moment I walked into the clinic, they always welcomed me with warm smiles. Every visit felt relaxed and pleasant, and I genuinely felt at home there. It never felt stressful like a typical dental appointment — instead, it felt like visiting a place where people truly care about you. Seeing the final results Today makes me so happy that I chose Imperial Dental for my aligners treatment. I would highly recommend **Dr. How Kim Chuan and the Imperial Dental team** to anyone considering aligners or dental treatment. If you want professional care, excellent results, and a clinic that makes you feel comfortable and at home, this is definitely the place to go. Thank you, Dr. How and the team, for taking such great care of me and giving me a smile. I can truly be proud of it. Today I finally completed my invisible aligners treatment at **Imperial Dental** by **Dr. How Kim Chuan and his team**, and I am truly happy and grateful. When I saw the before and after photos today, I was really surprised; the change is very obvious. My smile is now more aligned, more confident, and I have more confidence in my smile. Throughout the entire treatment, Dr. How was incredibly professional, meticulous, and patient. He explained each treatment step clearly and patiently answered all my questions, making me feel completely at ease and reassured. His experience and skills are exceptional, and the final results speak for themselves. What impressed me most about Imperial Dental was the entire team. Every staff member was incredibly friendly, approachable, and professional. Every time I entered the clinic, I was greeted with a warm smile, and the environment was incredibly relaxing. Having treatment here didn't feel like a dentist visit; it felt more like being in a comfortable, home-like place. Seeing the final results today, I'm so glad I chose Imperial Dental. I highly recommend **Dr. How Kim Chuan and the entire team at Imperial Dental** to anyone considering orthodontic treatment or invisible braces. If you want professional medical care, excellent results, and a comfortable and reassuring clinic, Imperial Dental is an excellent choice. Thank you, Dr. How and the entire team, for taking such good care of me throughout my treatment, which has given me a more confident and beautiful smile.
Dr Alice and Christine are the best dentists I’ve ever had. They made me laugh and feel so comfortable during the appointment. As someone who is afraid of the dentist, their care and humor made it so much easier. They also taught me so much about my teeth! The clinic is super professional. I can’t recommend them enough!
I am extremely satisfied with the treatment provided by Dr. How and the Imperial Dental Specialist Centre team; I am truly delighted. During my initial consultation for All-on-X full-mouth implants, they provided a very detailed and professional explanation. The advantages and disadvantages of each treatment option, the entire treatment process, healing time, post-operative care, and expected…
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d results were all explained very clearly. I greatly appreciated their transparency and patience; they answered all my questions carefully. After a 3D CBCT scan and digital planning assessment, they recommended the All-on-6 treatment plan for my upper and lower jaws. When I requested a treatment plan, they provided a very detailed and clearly structured plan the very next day, demonstrating their efficiency and professionalism. After everything was confirmed, we quickly scheduled the surgery. The entire implant surgery process was faster than I expected, and almost painless. Thanks to the use of minimally invasive and digital guide technology, there was no extensive flap flap or bone cutting. Post-operative swelling was minimal, and there was almost no pain, which truly exceeded my expectations. They also provided very clear post-operative care instructions and oral hygiene advice to ensure smooth wound healing. Special thanks to Dr. Den and Marilyn for their assistance and support throughout the entire process. They were incredibly attentive, caring, and constantly reassuring, making the entire treatment process very smooth. The excellent teamwork and professional atmosphere were palpable. The ultrasonic healing device they recommended was also extremely helpful for recovery. It was very comfortable to use, and I believe this also helped me heal faster and more smoothly. After more than a year of treatment, I finally completed the entire process and have a brand new smile. Now, not only has my chewing function returned to normal, but my teeth are also stable and natural, and my self-confidence has greatly improved. The final dentures look natural, are comfortable to wear, and are very secure. From professionalism, advanced technology, meticulous patient care to overall efficiency, Imperial Dental Specialist Centre truly is a patient-centered specialist center that focuses on long-term results and quality. I sincerely and strongly recommend Imperial Dental Specialist Centre to anyone considering dental implants or full mouth reconstruction. ⭐️⭐️⭐️⭐️⭐️
I would like to thanks Dr Den and Marilyn for helping me to do the scaling today..,I'm very happy with their service The clinic itself is very clean and all the staff is very professional..,even from booking the appointment is very easy They also advice me what I need to do in my condition. Highly recommended
--- My Full Mouth Rehabilitation Journey Michael Chin, Australian I have always maintained good oral hygiene. Over the years, I underwent multiple implant placements and bridge restorations. Technically, I had a full complement of teeth. But I was never confident with my smile. When I smiled naturally, almost no teeth were visible. Even when I tried to smile widely, only part of my upper teeth…
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teeth showed — and they appeared slanted. The left side displayed more teeth, while the right side showed almost none. In photographs, the imbalance was obvious and increasingly bothersome. Over time, I also noticed severe wear facets on my teeth. The edges had flattened significantly. My bite felt “collapsed” and tired. My facial lines deepened, and I appeared older than I felt. I began to realise that although I had teeth, I had lost the youthful energy and confidence that comes with a proper smile. What I truly wanted was not just new restorations — I wanted my younger smile back. While researching my options, I even asked ChatGPT for recommendations — and that led me to Prof Dato’ Dr How Kim Chuan at Imperial Dental Specialist Centre in Kuala Lumpur. I had actually arranged consultations with two clinics in KL. However, after meeting Dr How and his team, I immediately confirmed treatment and cancelled my second appointment. The reason was clear. From the very first visit, the entire Imperial team was professional, warm, and reassuring. Dr How did not just examine my teeth — he performed a comprehensive analysis of my face, TMJ, airway, occlusion, smile line, and overall facial harmony. Everything was explained thoroughly and patiently. Dr How is not only highly qualified — he exudes confidence and calm assurance. His clarity and charisma gave me tremendous trust. I must also acknowledge Dr Lim, his capable Registrar (specialist trainee), who was meticulous and attentive throughout the process. Miss McKenzie, his well-trained dental nurse, provided outstanding chairside support with gentleness and professionalism. The entire customer service team greeted me with genuine smiles and friendliness at every visit. It felt less like a clinic and more like a coordinated, caring environment. What impressed me most was their commitment to perfection. At one stage, when part of the work was deemed less than ideal by their own standards, they voluntarily offered to redo it — without hesitation and without being prompted. That level of integrity is rare. After treatment, they performed detailed pre- and post-treatment analyses to objectively evaluate the improvements. It was not guesswork — it was measured, documented, and refined. The changes after treatment were remarkable. My smile is now balanced and symmetrical. When I smile naturally, my teeth show appropriately. The slant has been corrected. My bite feels stable and comfortable. Chewing is effortless. More surprisingly, the improvement in vertical dimension restored facial support. My lips appear fuller. My lower face looks less collapsed. The deep wrinkles have softened. I genuinely look younger — not artificially altered, but refreshed and revitalised. Psychologically, the difference is profound. I no longer hide my smile. I smile confidently in photos. I feel more energetic in social settings. Friends have commented that I look healthier and more vibrant. This was not just dental work. It was a restoration of function, proportion, and confidence. I am thoroughly impressed. I am glad I made the right choice.
I live in Australia but while I was in Malaysia I decided by a friend's recommendation to try them out. I was extremely impressed and very please with the results. Dr Alice and her staff where a joy. I would highly recommend them
I had my scaling done by Dr. Hana. She was skillful and friendly, shared some useful information about aligners since I’m interested in them.
I had my teeth professionally cleaned and I'm very satisfied! Dr. Den and Marilyn, both very friendly, treated me with great courtesy and answered all my questions. Although I only paid for the cleaning, Dr. Den also gave me an assessment of necessary dental treatments – without trying to sell me anything, as I had mentioned that I was leaving soon and wouldn't have time for further treatments.…
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The reception staff were also extremely friendly and I was able to get an appointment quickly. The atmosphere in the practice is pleasant. If I had more time, I would definitely have had any necessary fillings or crowns done at Imperial Dental. The cleaning cost 159 RM/35€.
All i can say - highly professional and fantastic treatment, not to forget reasonable pricing too. Dr Sudha did take care of my dental issues and resolved it. Big thanks to friendly staff too.
As this is my first visit to Imperial Dental clinic KL , I was unsure of what to expect, My research revealed all top quality recommendations and after two crowns and one implant, I can fully agree and 100% recommend any and all services supplied They have become my dentist of choice Best Regards Richard
Excellent first visit at this dental clinic with Doctor Sudharshan. He went out of his way to schedule me in the next day after public holiday period after calling and understanding the urgency of my unbearable nerve inflammation. Clinic was clean and comfortable. Consultation was clear and precise. Root canal surgery was quick and painless. Charges were transparent and straightforward. Would…
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ld strongly recommend him to anyone.
Tqvm dr hannah and ruby for the great experience. Always do me scaling and checkup here and has been a great experience
I had a great experience here. Dr. Hana treated me with complete friendliness and professionalism from the moment I sat down. Before starting, she took time to brief me on the entire procedure and even explained my X-ray in detail—how the tooth space would be filled, what materials would be used, and whether any pain was expected. I also extracted my tooth. Throughout the procedure she worked at…
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my pace, answered my questions calmly even in the middle of treatment, and showed excellent dental skill, problem-solving, and genuine care for patient comfort. Both me and my wife are under her. When I first entered the centre, the reception team greeted me with warm smiles, soft-spoken communication, and a very welcoming attitude. The whole process was impressively fast as well—registration took only about three minutes before I was called to the next step in the waiting lounge upstairs. Overall, a smooth, friendly, and highly professional experience. Highly recommended.
I had an excellent experience at Imperial Dental Specialist Centre. From the moment I walked in, the staff was welcoming, professional, and efficient.I truly appreciate the gentle care and attention to detail. It’s clear they genuinely care about their patients’ comfort and long-term dental health. I would highly recommend Imperial Dental Specialist Centre to anyone looking for high-quality dental…
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care!
I recently did my veneers with Dr. Alice and Christine, and I couldn’t be happier with the results. From the very first consultation, they were professional, patient, and attentive to every detail. They took the time to explain the procedure clearly and made sure I was comfortable and confident with the treatment plan. Throughout the entire process, they were gentle, meticulous, and truly cared…
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ed about achieving the best outcome for me. The final result looks so natural and has completely enhanced my smile. I feel more confident than ever. Thank you, Dr. Alice and Christine, for your excellent work and dedication. I highly recommend them to anyone considering veneers or smile enhancement!
Today i just fit my implant crown with Dr Hana without any injection. I have always been scared with pain but she was super gentle and polite, NO PAIN - this is important! The clinic is very cosy with every rooms have city names, its cute. Most importantly, their professionalism is amazing, their price has never changed from the beginning they uphold their reputation this way. Thank you Dr How for…
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or placing the implant & bone graft very seamlessly for me. The fun thing is, they can even speak multiple languages including indonesian 😄
I was referred by a dentist in Thailand to initially see the chief consultant Dr How for a crown. Everything from the consultation to the crown prep was very smooth and I got my crown within the week. After that, I did an implant with Dr how as well. Before the surgery, Dr den walked me through the entire procedure, from explaining the process, to what to expect and the after care. It was…
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surprisingly fast and painless, very much different from what I was expecting. With the ultrasonic device which was introduced to me, made the recovery faster than expected. I am truly appreciative of the entire team’s effort in making this entire process so seamless. Thanks Dr How!
Great experience for wisdom tooth extraction in Imperial dentist—shout out to Dr How, Dr Yi Theng and Nurse Marilyn~ The whole process was painless and chilling, I didn’t feel pain until the tooth was fully pulled out. The surgery was really fast around 10-15 minutes. Very pleasing experience!
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