Patients
Reviews of Imperial Dental Specialist Centre (Pioneer in Orthodontics & Implant Dentistry).
Kuala Lumpur, Malaysia. 100 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 100 reviews
I started my Invisalign journey here about two years ago, when I was only 12 years old, and I’m really glad I did. Dr. How and the whole team have treated me very well from the beginning. Every visit was comfortable, and the whole process has been smooth and basically painless. At that time, my jaw was growing forward, and because I started treatment early, Dr. How was able to guide the growth and…
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d manage the issue before it became worse. I’m very thankful to him and the team for their careful planning and support throughout my treatment. They are very skilled when it comes to moving teeth, especially for younger patients like me. The team is always friendly, patient, and explains things clearly, which made the whole experience much less scary. They also recommended an ultrasonic toothbrush, which has been great for keeping my teeth clean during the treatment. It’s made brushing much easier and more effective. Overall, I’m really happy with the results and the care I received. I would definitely recommend Dr. How and the team to anyone, especially teenagers who are thinking about starting Invisalign.
I had two teeth surgically removed today by Dr. How, and the entire experience was incredibly smooth—super quick and completely painless. Dr. Denlee took the time to walk me through my X-rays and performed a deep cleaning in a clear, reassuring way, and Marilyn was wonderful with her explanations and care. The whole staff genuinely took the time to address my questions and concerns. Everyone was…
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professional, knowledgeable, and kind. Amazing team overall—highly recommend!
Amazing 10/10 experience! Dr Sudha was super thorough and gentle with my scaling and polishing and was really great with answering all my questions in detail. Would 100% come back when i’m in KL 😇🫶🏼 …
I had an amazing experience at Imperial Dental Specialist Center, and I truly want to express my deepest gratitude to the whole team. My journey here took almost one year for periodontal treatment and crown & bridge (upper teeth), and the results have been absolutely worth it! Initially, I went in for crown and bridge (upper teeth), but Dr. Hana took the time to thoroughly check my gums and…
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d teeth condition and honestly advised me to undergo periodontal treatment first, only then I can do crown and bridge once my gums are healthy. I satisfied with the explanation and really appreciate her professionalism, integrity, and care, she always made sure I was comfortable, from my biting and smiling to the overall health of my gums. Her attention to detail and genuine concern for my long-term dental health made me feel very confident and well taken care of. Now I can smile confidently! I would also like to sincerely thank Dr. How, as well as the wonderful nurses and staff; Marilyn, Macky, and Ruby — for their assistance throughout every visit. Everyone was friendly, supportive, and always made me feel at ease. Thank you Imperial Dental Specialist Center! For such outstanding care and service. I highly recommend this clinic to anyone looking for professional, honest, and compassionate dental treatment. ❤️
It was my first time at Imperial. From the moment I walked in, I was greeted by their wonderful reception staff, who took all the necessary information and escorted me to the treatment room. There, I was met by Dr. Den Li, who was very welcoming and chatty while I waited. I had scaling and polishing done by Dr. Hana. As someone who has always been scared of going to the dentist, she made sure I…
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was comfortable, and surprisingly, I didn’t feel the usual panic I had experienced during past visits to other clinics. I can safely say that I no longer dread my dental visits. And that’s saying a lot 😬
I would like to express my sincere gratitude to Adjunct Professor Dato’ Dr How Kim Chuan, Dr. Lim Yi Thing, and the entire team at Imperial Dental Specialist Centre for their exceptional care and professionalism. My case involved a complex and rare condition, and from the very beginning, Dr How took the time to explain everything clearly and patiently, which greatly reassured both my husband and…
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d me. I am also truly thankful to Dr. Lim Yi Thing for her kindness, support, and attentive care throughout my treatment journey. Their expertise, calm approach, and genuine concern made a very challenging experience much more manageable. I would also like to especially thank Nurse Ruby for her kindness, empathy, and attentive post-surgery care. Her support and clear guidance played an important role in my recovery. The whole team demonstrated outstanding professionalism, compassion, and dedication. I truly felt safe and well cared for throughout the entire process. Thank you once again to Dr How and the Imperial Dental Specialist Centre team. I highly recommend this centre to anyone seeking specialised dental care.
Very disappointing and unprofessional experience with Dr. How. My family visited this dental clinic and encountered multiple serious issues throughout the course of treatment. When problems arose, Dr. How avoided responsibility and instead blamed the junior dentist, which showed a clear lack of accountability. We were also repeatedly pressured to agree to additional dental procedures as part of…
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a “package,” even though these treatments appeared unnecessary and ultimately worsened my family member’s condition rather than improving it. Despite having a confirmed appointment, we were informed upon arrival that the junior dentist was on leave and were asked to leave the clinic without any proper explanation or alternative arrangement. This incident raised serious concerns about professionalism, communication, and treatment planning. Overall, this clinic demonstrated poor communication, lack of accountability, and questionable treatment recommendations. I would strongly advise others to think carefully before choosing this dental clinic.
Reply from the clinic
Dear Ms Ang Siew Ping, Thank you for taking the time to share your feedback. We take all comments seriously and are committed to maintaining the highest standards of professionalism, ethical practice, and patient care. Following a thorough review of our clinical, appointment, and billing records, we are unable to identify any patient case that matches the circumstances described in this review. As a healthcare provider, we adhere strictly to professional ethics, informed consent, and patient confidentiality. In the absence of verifiable patient information, it would be inappropriate for us to comment on or speculate about unidentified cases in a public forum. If this feedback is based on a genuine visit, we respectfully invite the reviewer to contact the clinic directly with relevant and verifiable details so that the matter may be reviewed appropriately and objectively. We remain open to constructive dialogue and are always willing to address genuine concerns through the proper channels. We also reserve the right to report reviews that cannot be substantiated to the platform for further assessment, in accordance with platform guidelines. Thank you for your understanding.
I am currently doing my orthodontic treatment here at imperial, so far so good! Dr How and Dr Grace explains everything so detailed and professionally. Ms Jessica and mr Hussain has good customer service as well. All staff friendly too. Recommend to do your treatment here. 👍👍👍👍 …
Dr. Hana is an excellent specialist. Throughout the entire session I felt comfortable, there was no pain, and I am very happy with the result. Dr. Hana also kindly provided a consultation on a question I was interested in. Thank you very much!
Masha'Allah, this is a very excellent center, especially Dr. Alice and Dr. Christine. Thank you so much for your kind treatment.
Im satisfied with the result by Dr David from imperial dental, recommended to try your routine dental check up here
Edit 24th January 2026 My parents and I have been seeing Dr. David Tan since about 5 years ago. We are all very happy with his services and will definitely continue seeing him in the future. The treatments I have done so far are root canal, fillings, wisdom teeth removal, scaling and polishing. Also, the nurses and staffs are very professional and friendly. 2022 Dr. David Tan is very patient and…
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nd good at what he does. Always spends the time to explain possible treatment solutions to choose from. All the staffs are friendly and helpful too. I have been using an e-floss and electric toothbrush that was bought from here and have been working well for me. Overall very happy and satisfied with my experience in this dental centre.
My first visit was to do scaling. Dr. Alice was very gentle with it and felt my teeth were super clean after the scaling😆 Then, my next visit was to get my aligner done and wisdom teeth extraction. Dr. Alice and her assistant Christine explained the aligner process clearly and patiently. Dr. Alice was gentle during both of the injection and extraction. The front desk staff were friendly and…
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welcoming, and the clinic was clean and comfortable. Overall, a very pleasant visit and had a great experience at this dental clinic. Highly recommended!🥰❤️
I have been undergoing orthodontic treatment here since 2023. I started with braces and later transitioned to clear aligners, and the entire experience has been very smooth. Special thanks to Dr. How, the chief consultant, who personally planned my treatment and helped me achieve exactly what I was hoping for. I would also like to thank Dr. Lim, who attended to me together with Dr. How at every…
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y visit, ensuring my treatment was always on track. The entire team is very caring, attentive, and supportive throughout the journey. If you’re considering orthodontic treatment, I would definitely recommend coming here!
I had a good experience getting my wisdom tooth removed by Dr. Alice and her assistant, Christine. They were both very reassuring and made sure I was comfortable and not in any pain throughout the procedure.
The pain didn't go away at the first hospital I went to, so I checked their reputation and came here for a second opinion. I received implant treatment here and felt very comfortable leaving it in their hands. Dr. Hana was very attentive, even using the translation function on my phone, and her explanations were easy to understand. I highly recommend this doctor and hospital.
I had a dental consultation and procedure with Dr. David, and I really appreciated how clearly he explained the pros and cons of both extraction and root canal treatment. He took the time to walk me through the options, making sure I understood what would work best for my situation. His calm and professional approach made me feel confident in the decision. Nurse Hamda was wonderful throughout -…
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attentive, kind, and supportive, which made the whole experience much more comfortable. A big thank you to Jessica as well, for patiently helping me with the booking and even re-booking when my schedule changed. Her effort and understanding made the process so much easier. Overall, I felt genuinely cared for by the whole team, and I'm grateful for their professionalism and kindness.
I came in feeling really nervous about my dental extraction, but Dr. David was so reassuring and calm that it immediately put me at ease. He explained everything clearly and made sure I felt comfortable throughout the treatment. Nurse Hamda was also wonderful - kind, attentive, and supportive the whole way through. A big thank you to Jessica as well, for patiently answering all my questions…
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about the procedure and helping me feel confident before the appointment. The team truly went above and beyond, and I'm grateful for the care and kindness they showed me. Big thank you Imperial Dental Specialist Centre
I choose here to start my Invisalign journey as Dr. David and his assistant Hamda were attentive and provided good advice and monitoring. Jessica at the front desk is very helpful and always sends reminders before appointments, she will try to make arrangements for you even if it’s last minute request. Overall, a pleasant experience.
I had an amazing dental journey at Imperial Dental Specialist Centre and couldn’t be happier with my results. I had braces followed by a crown, and the entire experience was smooth, professional, and well managed from start to finish. Dr. How and Dr. Hana are exceptional dentists, knowledgeable, patient, and very attentive to detail. They took the time to explain every step of my treatment and…
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made sure I was comfortable throughout the process. The results truly exceeded my expectations, and my smile has been completely transformed. A special thank you to Ruby, the senior dental nurse, who was always kind, gentle, and supportive. She helped make every visit comfortable and welcoming. I highly recommend Imperial Dental Specialist Centre to anyone looking for high-quality dental care and a team that genuinely cares about their patients.
"I recently had my wisdom tooth removal done by Dr. David, and I couldn't be more satisfied with the experience. He explained the procedure clearly and carried it out with great skill, making what I expected to be a stressful treatment surprisingly smooth. Nurse Hamda was incredibly supportive throughout, ensuring I felt comfortable and cared for at every stage. From the initial consultation to…
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post-procedure guidance, her kindness and professionalism stood out. A big thank you also to Jessica, who handled my booking and made the entire process easy to schedule. The team worked together flawlessly, and I truly appreciate the excellent service. Highly recommend this clinic for anyone needing dental care, especially wisdom tooth removal!"
"I went in for a routine dental check-up with Dr. David, and the experience was excellent from start to finish. Dr. David was thorough, professional, and explained everything clearly, giving me confidence in my dental health. Nurse Hamda was attentive and kind, making sure I felt comfortable throughout the appointment. Her friendly approach really helped ease any nerves. Thanks to Jessica, who…
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arranged my booking quickly and efficiently. The process was smooth, and I appreciated how organized everything was. Overall, the team worked seamlessly together, and I highly recommend this clinic for regular dental check-ups and care."
Imperial Dental Specialist Centre provided an outstanding experience. The consultation was extremely thorough — I’ve rarely had a dentist take so much time to explain options, procedures, and recommendations in such detail. The level of professionalism and transparency was impressive, and I felt very well informed and confident throughout the visit. On top of that, the price-to-quality ratio is…
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s excellent. Top consultation, fair pricing, and high standards of care. Thank you very much — highly recommended!
I had a complicated situation with a dental implant that was originally placed in another country. I was worried that it might be impossible to finish the treatment here due to compatibility issues. I am incredibly grateful to Dr. Sudharshan and Prof. Dato’ Dr. How Kim Chuan for their professionalism and individual approach! They quickly analyzed my case and found a solution. The crown was…
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s prepared in 2 weeks, very quickly. The installation process was fast and painless. A huge thank you to the doctors and also to all the nurses for their kindness and support. Highly recommended!
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