Patients
Reviews of IDC International Dental Clinic Phuket.
Phuket, Thailand. 61 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
IDC International Dental Clinic at Phuket Boat Avenue serves the Laguna resort and Bang Tao expat community with five named English-speaking dentists and a consistent international patient base spanning Europe, Russia, Australia, and Scandinavia. The clinic excels at complex and emergency cases, but recurring pricing opacity and a tongue injury during cleaning are documented concerns.
Authenticity
7/10No manipulation (4.64). 5 named doctors with specific procedures. 6 genuine low-star reviews including tongue torn during cleaning, pricing inconsistency, and conflicting diagnoses from 2 doctors. Website confirmed. WhatsApp booking (not social).
Treatment quality
7/10Dr. Bob solved problem 2 Beijing dentists could not; Dr. Apinya professional filling; difficult wisdom extraction (crooked roots near nerve) perfect outcome. Night guard crafted with 1-hr adjustment. Tongue torn during cleaning (2-star); conflicting diagnoses from 2 dentists.
Cleanliness
8/10Described as clean, modern, immaculate, high-tech by multiple nationalities. 3 dentists monitored patient during cleaning. GBT cleaning available. Zoom whitening. No hygiene complaints beyond technique issues.
Team
8/10Dr. Bob, Dr. Apinya Nontawan, Dr. Proud, Dr. Toey (6-year family patient), Dr. Pim all named with specific cases. Receptionists Fair and Rainee responded on New Year holiday. Emergency New Year service. One hygienist noted as rough.
Price value
7/10X-ray + check-up 800 THB (under 20% of Scandinavia cost). Filling 1500 THB. Price quoting inconsistency: quoted 1000 THB, charged 1500 THB (1000-2000 range not disclosed upfront). 3% Visa surcharge adds friction.
Tourist suitability
8/10Cherngtalay Laguna/Bang Tao area Phuket SECONDARY zone serving luxury resort tourists and expats. All-English practice. Patients from UK, Australia, Switzerland, Russia, Scandinavia, Israel, France, China. WhatsApp booking, emergency same-day appointments.
What comes up well
- Five named dentists; Dr. Bob solved cement problem 2 Beijing dentists could not
- Phuket Laguna/Bang Tao luxury zone; 100% English reviews; emergency New Year service
- Difficult wisdom extraction (roots near nerve): perfect outcome, no nerve damage
- Night guard with 1-hr adjustment session; Zoom whitening; GBT cleaning
- WhatsApp booking; same-day and emergency appointments confirmed
Points to weigh
- Pricing inconsistency: patient quoted 1000 THB, charged 1500 THB without explanation
- Tongue torn by cleaning machine; patient still charged in full (2-star)
- Conflicting tooth diagnosis from two separate dentists at the same practice
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 61 reviews
Very good Team. Very helpful and honest. Infact very honest.
Good price, clean and sterile rooms and very gentle and polite staff.
I had some cement on my bottom teeth from a permanent retainer that had been bothering me for literally years. Dentists in Beijing couldn't get it off but Dr. Bob did. The cleaning left my mouth feeling amazing. IDC has a clean beautiful office, as well as courteous and friendly staff. Excellent job, excellent price.
Shame on you !!! They have no sense of ethics, they're inefficient, and they have no sense of priorities. The organization is abysmal, and their friendliness is about as strong as a limpet on a rock. You're the worst clinic I've ever seen in my life.
I had a very positive experience with AB Dental by IDC in Phuket. Booking an appointment was incredibly easy via WhatsApp, and I received a quick confirmation, which made the whole process very convenient. This was already my second visit. During my first appointment, I had a night guard made and was very satisfied with the result. On my second visit, I had an X-ray and a dental cleaning. The…
Read the rest of this review
he clinic is very professional, modern, and exceptionally clean. The dentist speaks perfect English, which made communication easy and comfortable. What really stood out to me was the dental cleaning – unlike my experiences in Switzerland, it was completely painless. I can highly recommend this clinic and will definitely come back again.
Highly recommended dental practice. Super friendly staff and excellent medical care! 👌👍 …
Professional and caring service with great communication. The visit was very efficient. I had a check up with full X-ray and payed in total 800 bath. This is less than 20% of what it would have cost in Scandinavia. When I had questions afterwords the clinic were more than happy to consult via WhatsApp. I flew out before I had time for a second appointment but I definitely consider coming back…
Read the rest of this review
ck sometime in the future. Highly recommend this dentist.
Reply from the clinic
We do appreciate your feedback. We will keep this quality performance and look forward to welcoming you again. IDC Team
Absolutely the best Dentist in Phuket. I broke my teeth last year and they managed ti sort them out for me. 18 months later I'm back and again with broken teeth. They went above and beyond to find a place that then them around in 7 hours. Can't thank them enough. Lovely clinch and lovely wonderful staff too. 10****
Reply from the clinic
We do appreciate your feedback and will keep this quality performance. Hope you would visit us again for your future treatment and also enjoy Thai food :)
The service was excellent. The doctor and all the staff were very friendly and easy to talk to. 👍😍 …
Reply from the clinic
Thank you very much. Happy New Year in advance 😊
Very, very good!! Dentist and staff are professional. Two years experience with the dentist, -always top quality treatments 🙏 Recommended! …
Reply from the clinic
Thank you for the review, we do appreciate your feedback and will keep our standard. Your words mean a lot to us and we try to give the best service to make your visits at ease. Hope to serve you again. IDC Team
I saw Dr. Apinya Nontawan today. I needed a damaged filling in my back tooth repaired. After the examination, the doctor explained everything clearly: whether anesthesia was necessary, the cost, etc. She did a very professional and gentle job. I highly recommend her.
Reply from the clinic
We would keep this quality performance and hope that you would definitely visit us again for your future treatment. 😊 …
I had a positive experience when visiting IDC, I was seen immediately, the service was very efficient, surgery was extremely clean and hygienic. The dentist was able to detect the cause of my pain that two dentists in Australia (1×Perth, 1 x Melbourne) could not. Price was more than reasonable and I have no hesitation to recommend IDC.
Reply from the clinic
We do appreciate your feedback. Your words mean a lot to us and we try to give the best service to make your visits at ease. Hope to serve you again. IDC Team
I had broken one of my teeth and the dentist had to install a crown. Perfect work. Without any pain. And the cleaning procedure and plaque removal has been performed carefully also without any pain - better than I am used from Switzerland. Nothing to complain. Reasonable price. Very friendly staff.
Reply from the clinic
Thank you for the review, we do appreciate your feedback and will keep our standard. Hope to serve you again for your future visit. IDC team.
I came for teeth cleaning. Professional team, happy with gentle and caring dentist, also the friendly staff.
Reply from the clinic
Your words mean a lot to us and we try to give the best service to make your visits at ease. Hope to serve you again.
I received conflicting information about the condition of a tooth from two separate dentists at this practice. Make sure you get a second opinion and establish the legitimate need for a procedure before you commit to it!
I'm impressed by the efficiency, competence, and extreme helpfulness. 👍👌 …
Reply from the clinic
Thank you. We will keep this quality performance and hope that you will visit us again for your future treatment. Danke schön und auf wiedersehen :)
The service was excellent, and the dentist was incredibly gentle. I came for teeth whitening and scaling, and I left with the white teeth I wanted. The staff are very friendly and were incredibly helpful in answering all my questions. I had teeth cleaning and whitening done, and the results were very satisfying. I would highly recommend this clinic.
My wife had a toothache today, so we went to this dentist. My wife was very surprised by how sensitive the dentist was. The pain was relieved, a new filling was needed, and everything was finished within 20 minutes. The treatment cost a total of 1,500 THB. My wife is thrilled with the entire team. Thank you, doctor and team!
Reply from the clinic
We do appreciate your feedback and will keep this quality performance. Hope you would visit us again for your future treatment.
Had a much needed dental clean, every bit of tartar removed teeth feel great ! Also had a crown fitted to a cracked tooth. Overall the clinic is very professional with good facilities.
Reply from the clinic
Thank you for the review, we do appreciate your feedback and will keep our standard. Hope to serve you again for your future visit. IDC team
Horrible place. I had a cleaning. I wish I hadn't. They picked at all my teeth so much it looked like they were just ruining them. I didn't even bother finishing it, but they charged me in full.
I went to have my wisdom tooth removed because it was bothering me (by the way, I'd only ever had cleanings before, so I was scared, especially in a foreign country). I couldn't get in right away, so they scheduled an appointment for two days later. On the appointed day, they examined me and suggested I have it removed right away. The whole procedure took about 10 minutes, tops. The doctor…
Read the rest of this review
worked with two assistants, and we communicated through a translator. The entire procedure was extremely comfortable, completely painless, and in a beautiful, clean office. Afterward, they gave me recovery recommendations, pain medication, tampons, and my tooth. 😄 I'm writing this review four days after the removal—no swelling, no pain, no complications, everything is healing perfectly. The cost is the same as at a private clinic in Rostov. In any case, I won't be afraid to come back. Thank you 💚
Dr. Proud did a filling. It was a wonderful experience. I walked in, lay down in the chair, and opened my mouth. Without anesthesia, they drilled a little, sprayed, charged 2,000 TNV, and wished me a good day. The filling is in place! I've had it done the last few times in Moscow and Gelendzhik. The prices are similar, and the service is excellent. I definitely recommend the doctor and the…
Read the rest of this review
the clinic.
Reply from the clinic
Thank you for your kind words :) We sincerely appreciate you taking the time out to share your experience with us. We promise we will keep improving and we hope to serve you our best service in the short future.
Totally amazing experience with this clinic. I had a difficult wisdom tooth extracted here, roots were crooked and twisted. One of roots were extremely close to the nerve. Doctor spent more than hour to extract it and did everything perfectly. Even she was afraid that nerve could be touched and I would feel this part of face numb for a while - it didnt happen. I had a swollen face for 3 days (that…
Read the rest of this review
is more that perfect reaction for a such surgery, usually people have much much more) and that’s it. I could recommend this clinic for sure as they can deal even with difficult cases.
I would highly recommend this dental clinic I am for the U.K. and had a scale and polish what they would call a clean living in the U.K. I had not been since 2019 so it was in much needed and it was a great experience there was 3 dentists checking on my well being during the treatment I feel so much better thank you I will be back next time I also have 8 crowns so I needed extra special…
Read the rest of this review
treatment thank you IDC
Reply from the clinic
Dear Customer, Thank you so much for giving us a great review. We always keep the service and treatment standards in order to fulfill all customers' satisfaction. We also do hope to serve you again in the future for your dental care. Thank you again from IDC Team.
Want the same for your own teeth? Send a photo and we will come back with a written quote from IDC International Dental Clinic Phuket.
Ask on WhatsApp