49 17, Phuket, Thailand
SmileJet AI Audit Score for IDC International Dental Clinic Phuket: 7.5/10 overall. Authenticity: 7/10 โ No manipulation (4.64). 5 named doctors with specific procedures. 6 genuine low-star reviews including tongue torn during cleaning, pricing inconsistency, and conflicting diagnoses from 2 doctors. Website confirmed. WhatsApp booking (not social).. Treatment Quality: 7/10 โ Dr. Bob solved problem 2 Beijing dentists could not; Dr. Apinya professional filling; difficult wisdom extraction (crooked roots near nerve) perfect outcome. Night guard crafted with 1-hr adjustment. Tongue torn during cleaning (2-star); conflicting diagnoses from 2 dentists.. Cleanliness: 8/10 โ Described as clean, modern, immaculate, high-tech by multiple nationalities. 3 dentists monitored patient during cleaning. GBT cleaning available. Zoom whitening. No hygiene complaints beyond technique issues.. Team: 8/10 โ Dr. Bob, Dr. Apinya Nontawan, Dr. Proud, Dr. Toey (6-year family patient), Dr. Pim all named with specific cases. Receptionists Fair and Rainee responded on New Year holiday. Emergency New Year service. One hygienist noted as rough.. Price Value: 7/10 โ X-ray + check-up 800 THB (under 20% of Scandinavia cost). Filling 1500 THB. Price quoting inconsistency: quoted 1000 THB, charged 1500 THB (1000-2000 range not disclosed upfront). 3% Visa surcharge adds friction.. Tourist Suitability: 8/10 โ Cherngtalay Laguna/Bang Tao area Phuket SECONDARY zone serving luxury resort tourists and expats. All-English practice. Patients from UK, Australia, Switzerland, Russia, Scandinavia, Israel, France, China. WhatsApp booking, emergency same-day appointments.. Summary: IDC International Dental Clinic at Phuket Boat Avenue serves the Laguna resort and Bang Tao expat community with five named English-speaking dentists and a consistent international patient base spanning Europe, Russia, Australia, and Scandinavia. The clinic excels at complex and emergency cases, but recurring pricing opacity and a tongue injury during cleaning are documented concerns. Key strengths: Five named dentists; Dr. Bob solved cement problem 2 Beijing dentists could not; Phuket Laguna/Bang Tao luxury zone; 100% English reviews; emergency New Year service; Difficult wisdom extraction (roots near nerve): perfect outcome, no nerve damage; Night guard with 1-hr adjustment session; Zoom whitening; GBT cleaning; WhatsApp booking; same-day and emergency appointments confirmed. Points to note: Pricing inconsistency: patient quoted 1000 THB, charged 1500 THB without explanation; Tongue torn by cleaning machine; patient still charged in full (2-star); Conflicting tooth diagnosis from two separate dentists at the same practice. Confidence: High. Based on 50 reviews and 2 sources. Audited 21 May 2026.
SmileJet AI Audit
Confidence
โ High
Audited 21 May 2026
Authenticity
7
Treatment Quality
7
Cleanliness
8
Team
8
Price Value
7
Tourist Suitability
8
"IDC International Dental Clinic at Phuket Boat Avenue serves the Laguna resort and Bang Tao expat community with five named English-speaking dentists and a consistent international patient base spanning Europe, Russia, Australia, and Scandinavia. The clinic excels at complex and emergency cases, but recurring pricing opacity and a tongue injury during cleaning are documented concerns."
Highlights
Watch out for
Score Breakdown
No manipulation (4.64). 5 named doctors with specific procedures. 6 genuine low-star reviews including tongue torn during cleaning, pricing inconsistency, and conflicting diagnoses from 2 doctors. Website confirmed. WhatsApp booking (not social).
Dr. Bob solved problem 2 Beijing dentists could not; Dr. Apinya professional filling; difficult wisdom extraction (crooked roots near nerve) perfect outcome. Night guard crafted with 1-hr adjustment. Tongue torn during cleaning (2-star); conflicting diagnoses from 2 dentists.
Described as clean, modern, immaculate, high-tech by multiple nationalities. 3 dentists monitored patient during cleaning. GBT cleaning available. Zoom whitening. No hygiene complaints beyond technique issues.
Dr. Bob, Dr. Apinya Nontawan, Dr. Proud, Dr. Toey (6-year family patient), Dr. Pim all named with specific cases. Receptionists Fair and Rainee responded on New Year holiday. Emergency New Year service. One hygienist noted as rough.
X-ray + check-up 800 THB (under 20% of Scandinavia cost). Filling 1500 THB. Price quoting inconsistency: quoted 1000 THB, charged 1500 THB (1000-2000 range not disclosed upfront). 3% Visa surcharge adds friction.
Cherngtalay Laguna/Bang Tao area Phuket SECONDARY zone serving luxury resort tourists and expats. All-English practice. Patients from UK, Australia, Switzerland, Russia, Scandinavia, Israel, France, China. WhatsApp booking, emergency same-day appointments.
Important โ about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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4.6
โ 61 reviews
Dolophine Leu
April 2026 ยท โ 5
Very good Team. Very helpful and honest. Infact very honest.
Niall
April 2026 ยท โ 5
Good price, clean and sterile rooms and very gentle and polite staff.
Virginia Shrader
April 2026 ยท โ 5
I had some cement on my bottom teeth from a permanent retainer that had been bothering me for literally years. Dentists in Beijing couldn't get it off but Dr. Bob did. The cleaning left my mouth feeling amazing. IDC has a clean beautiful office, as well as courteous and friendly staff. Excellent job, excellent price.
lynwood loudy
April 2026 ยท โ 1
Shame on you !!! They have no sense of ethics, they're inefficient, and they have no sense of priorities. The organization is abysmal, and their friendliness is about as strong as a limpet on a rock. You're the worst clinic I've ever seen in my life.
Stefan Hausladen
April 2026 ยท โ 5
I had a very positive experience with AB Dental by IDC in Phuket. Booking an appointment was incredibly easy via WhatsApp, and I received a quick confirmation, which made the whole process very convenient. This was already my second visit. During my first appointment, I had a night guard made and was very satisfied with the result. On my second visit, I had an X-ray and a dental cleaning. The clinic is very professional, modern, and exceptionally clean. The dentist speaks perfect English, which made communication easy and comfortable. What really stood out to me was the dental cleaning โ unlike my experiences in Switzerland, it was completely painless. I can highly recommend this clinic and will definitely come back again.
Micro Zocker
April 2026 ยท โ 5
Highly recommended dental practice. Super friendly staff and excellent medical care! ๐๐ โฆ
Oscar
April 2026 ยท โ 5
Professional and caring service with great communication. The visit was very efficient. I had a check up with full X-ray and payed in total 800 bath. This is less than 20% of what it would have cost in Scandinavia. When I had questions afterwords the clinic were more than happy to consult via WhatsApp. I flew out before I had time for a second appointment but I definitely consider coming back sometime in the future. Highly recommend this dentist.
Clinic response ():
Response from the owner 11 months agoWe do appreciate your feedback. We will keep this quality performance and look forward to welcoming you again. IDC Team
Chris Bradwell
April 2026 ยท โ 5
Absolutely the best Dentist in Phuket. I broke my teeth last year and they managed ti sort them out for me. 18 months later I'm back and again with broken teeth. They went above and beyond to find a place that then them around in 7 hours. Can't thank them enough. Lovely clinch and lovely wonderful staff too. 10****
Clinic response ():
Response from the owner a year agoWe do appreciate your feedback and will keep this quality performance. Hope you would visit us again for your future treatment and also enjoy Thai food :)
Anchalee Ruangpradid
April 2026 ยท โ 5
The service was excellent. The doctor and all the staff were very friendly and easy to talk to. ๐๐ โฆ
Clinic response ():
Response from the owner a year agoThank you very much. Happy New Year in advance ๐ โฆ Translated by Google ใป See original (Thai)
รivind Christophersen
April 2026 ยท โ 5
Very, very good!! Dentist and staff are professional. Two years experience with the dentist, -always top quality treatments ๐ Recommended! โฆ
Clinic response ():
Response from the owner a year agoThank you for the review, we do appreciate your feedback and will keep our standard. Your words mean a lot to us and we try to give the best service to make your visits at ease. Hope to serve you again. IDC Team
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★ 4.6 (61 reviews)
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