Patients
Reviews of Hospital Veterinario Santamaria.
Alajuela, Costa Rica. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Andrea, Dr. Rojas named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Andrea
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
Terrible service, they showed no interest, and communication was awful. I hope I never set foot in this place again. It's not a place I would recommend, much less visit again.
Terrible customer service, a place I will definitely never visit again.
Their WhatsApp customer service is AWFUL. I ask about appointments for dental cleanings, blood tests, etc., and they just don't respond for days. It's like they don't want to provide service or have clients.
Reply from the clinic
Dear Rachel, we sincerely apologize for the delay in our response via WhatsApp and the frustration this caused you. Sometimes, the high volume of messages prevents us from responding as quickly as we would like. … More
Excellent service and care for the furry ones. They treated my Tuty with so much love, I'm so grateful 🙏🏼✨ …
Reply from the clinic
Dear Katiana, We are so happy to hear that Tuty received so much love at Santamaría Veterinary Hospital! We appreciate your 5-star rating and that you highlighted the … More
Delighted with the service. We rescued a puppy and needed to take him immediately for a check-up before taking him home. From beginning to end, it was a loving service.
Reply from the clinic
Dear Fabiola, We are so happy to hear that your experience at Santamaría Veterinary Hospital was so positive! We are delighted that you highlighted the care we gave your … More
Highly recommended! They provided excellent care for me and my kittens. The staff is wonderful, with such kindness and empathy. …
Reply from the clinic
Dear Sharon, We sincerely appreciate your 5-star rating and lovely review. We are so happy to hear that you and your kittens were satisfied with the care they received. Our … More
Our beloved Osito received excellent care and attention, from reception to the veterinarians and hospital care! Thanks to you, Osito will be with us for a long time! Thank you so much!
Reply from the clinic
Dear Alí José, We are overjoyed to know that Osito is doing well and will continue to be with you for a long time to come! We sincerely appreciate your 5-star rating and your … More
We are so grateful to all the hospital staff. From day one, the doctors provided excellent care for Jack and us, giving him their absolute best, and I will always be grateful for that! Jack had a tumor in his liver, and it was a very …
Reply from the clinic
Dear Nathalia, We received your rating and your touching words with deep gratitude and respect. We are happy to know that you felt supported and cared for during your … More
I want to express my sincerest gratitude for the care and dedication you gave Drako during his surgery. Your professionalism and kindness gave me peace of mind during a difficult time, and your team was wonderful in explaining every step of …
Reply from the clinic
Dear Angie, Thank you for sharing your experience with us and for your 5-star rating. It fills us with joy to know that Drako is happy and healthy after his surgery. It is … More
The service was incredible, they answered many of my questions and have been monitoring Doky's recovery.
Reply from the clinic
Dear Maria, We are so happy to hear that Doky is improving and feeling well cared for at Santamaría Veterinary Hospital! We appreciate your 5-star rating and that you value … More
Excellent place and attention, highly recommended whenever we have taken our pets. They have always been very attentive, very accurate in their diagnoses, they treat pets with a lot of love and dedication. Truly an excellent hospital.
Reply from the clinic
Dear Daniela, We sincerely thank you for your 5-star rating and for sharing photos of your pets. We are so happy to know that you have had positive experiences each time you … More
Excellent care and dedication to the animals, with a great vocation and love for them. Thank you so much for everything you do for our pets. Blessings 🙏 …
Reply from the clinic
Dear Carmen, Thank you so much for your kind review! We are delighted to know that you appreciate the dedication, passion, and love with which we care for our patients at … More
The care was exceptional. The staff was very attentive and caring with my pets, completely professional. The consultation was very thorough, and the veterinarians explained every step and recommendation in detail and clearly. I highly recommend this service!
Reply from the clinic
Dear Esperanza, We are so happy that you had such a positive experience at Santamaría Veterinary Hospital! Your kind words motivate us to continue providing the best service to … More
Excellent professionals with great human qualities. Very grateful for the care they gave and continue to give to Michito.
Reply from the clinic
Dear Silvia, We are so happy to hear that "Michito" is receiving care from us and that he appreciates the compassionate care of our professionals! We thank you for your … More
Both the treatment my pet and I received were excellent. The doctors and hospital staff were very kind and identified the problem immediately, providing Roxy with quick and safe treatment. Highly recommended and very grateful!
Reply from the clinic
Dear Hermes, We are so happy to read your review and to know that Roxy received excellent care at Santamaría Veterinary Hospital! We appreciate your 5-star rating and that … More
Excellent service, commitment, and respect for the difficult time my family and I are going through. I'm deeply grateful for the work you've done with our beloved Charly, and especially to Patricia Montoya for her commitment and solidarity.
Reply from the clinic
Dear Ana, Please accept warm greetings from the entire team at Santamaría Veterinary Hospital. We deeply appreciate your 5-star rating and your kind words acknowledging … More
Overall, the service was excellent, with emergency assistance. Not only was the animal treated very well, but also the human, taking the time to explain to the pet's owner the cause of the symptoms, the treatment, and what to look out for during the recovery process.
Reply from the clinic
Dear Marcel, We are so glad you had a positive experience at Santamaría Veterinary Hospital! We appreciate your 5-star rating and your appreciation for our emergency … More
Excellent service. They were very kind and understanding with my pet. I'm so grateful. 💛 …
Reply from the clinic
Dear Priscila, We are so happy to hear that you feel well cared for at Santamaría Veterinary Hospital! We appreciate your 5-star rating and your appreciation for the kindness … More
Incredible care, super friendly with both the patients and the parents. One of the best experiences I've had as a first-time dog mom.
The only problem was that we had an appointment and the doctor hadn't been notified, so we were seen much later.
Our experience has always been excellent! We've taken our two cats there for vaccinations, checkups, spaying, and even in an emergency. They've always received the best care and all our questions have been answered.
Reply from the clinic
Dear María Fernanda, Thank you so much for your 5-star rating and for sharing a photo of your adorable kittens. We are delighted to know that your experience with us has been … More
Excellent service and customer care. Since they opened, I've visited with my dogs and cats, and they've always been very professional and attentive to me and my pets. I highly recommend them.
Reply from the clinic
Dear Maria, Thank you so much for your 5-star rating and for sharing the photos of your dogs. We are so grateful that you have trusted us with the care of your dogs and … More
The truth is, I have no words to thank you for everything you did for me and Mischú.... Thank you for showing her all the love and care she needed while she was hospitalized...
Excellent service and attention 1000/10 all the staff is super friendly and understanding
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