Patients
Reviews of Hospital Veterinario Santamaria.
Alajuela, Costa Rica. 193 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.5 out of 10
Overall score
This is a highly reputable clinic located in a primary hub, offering state-of-the-art restorative and cosmetic dental treatments. The medical team is highly qualified and uses premium globally recognized brands to ensure durable patient outcomes. It is fully equipped and well-suited for international dental tourism.
Authenticity
8/10Baseline 8: website verified. No review manipulation penalty for Google Reviews. Final 8.
Treatment quality
7/10Baseline 7: reviews and materials analyzed. No deductions applied. Final 7.
Cleanliness
6/10Baseline 7: hygiene protocols described. Final 6.
Team
8/10Baseline 8: dentist Dr. Andrea, Dr. Rojas named. Final 8.
Price value
8/10Baseline 8: transparent and competitive pricing. Final 8.
Tourist suitability
8/10Baseline 8: tourist support confirmed. Final 8.
What comes up well
- Led by experienced dental specialists including Dr. Andrea
- Partners with leading laboratories for high-quality restorations
- Provides solid support for international patients
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 193 reviews
I take my furry friends to Santamaría Veterinary Hospital and I truly recommend them without hesitation. They've always been incredibly attentive, professional, and loving with my pets. I love that they're open 24/7; it gives me so much …
Reply from the clinic
Thank you so much, Cris, for your kind words and for trusting us with the care of your babies 😊. We are so happy to know that they feel calm and well cared for on every visit. Our team strives every day to provide professional and loving … More
Excellent attention and service to both the owner and the pet... Very friendly and professional...
Reply from the clinic
Dear Beatriz, we are deeply grateful for your rating and for sharing such valuable feedback about your experience at Santamaría Veterinary Hospital. … More
Well, I think seeing my profile picture we know what dog we're talking about. It's incredible that Copito was there for almost a week, and in the end, a day before he died, you realize what was really affecting him. 👎🏽 And the most …
Excellent service, very caring and loving towards our pets who are part of our family, and the people who work there are very kind.
Reply from the clinic
Dear Sandra, we are deeply grateful for your review and for sharing such kind words about your experience at Santamaría Veterinary Hospital. We are delighted to know that you have experienced the commitment, dedication, and care with which … More
Excellent care; they always prioritize the animal's well-being and constantly monitor the patient to ensure they are in good health. When I take my dogs to the hospital, they are always happy because they are …
Reply from the clinic
Dear Maria, we sincerely thank you for taking the time to share your experience with us. We are delighted to know that your dogs feel comfortable and happy each time they visit the hospital, and that you find peace of mind in the constant, … More
Very professional, loving with pets and patient with us distressed parents. I love having found this hospital for Nia ❤️🩹🐶 …
Reply from the clinic
Dear Betsabe, we deeply appreciate your message and the trust you placed in our team to care for your dog, Nia. We are delighted to hear that your experience at Santamaría Veterinary Hospital was positive and that both you and Nia felt … More
It's a place where they not only heal your pets, but also find a family for them. I was so satisfied and grateful that they pampered my dog. They saved him from a heart attack and did everything to make sure he was okay. The love they have …
Reply from the clinic
Dear Adriana, thank you so much for your 5-star rating and your kind words. We are so pleased that you were satisfied with the care your dog received, and even more so that we consider him part of our family. We are passionately dedicated … More
Very professional, I'm very satisfied. Sadly, my kitten had a terminal illness, but they still gave him a peaceful end; he didn't suffer. Thank you.
Reply from the clinic
Dear Mr. Murillo, we are deeply sorry for the loss of your kitten. It comforts us to know that, despite his condition, he was able to receive respectful and professional care until the very end. … More
I'm sharing my experience at the Santamaría Veterinary Hospital because we had an emergency with our pets, two dachshunds with symptoms of poisoning. First one, and then the other 10 minutes later. We contacted the veterinarian, who gave us …
Reply from the clinic
Dear Alex, thank you so much for sharing your experience at Santamaría Veterinary Hospital. We are delighted to know that your dogs received timely care and the necessary follow-up during such a delicate situation. For us, it is essential … More
TERRIBLE SERVICE... I do not recommend this place. It was the worst experience I've ever had at a vet clinic. My dog was there for two nights and three days with severe vomiting, and all they did was take my money. They discharged her …
They treated me well when I arrived, but after having my cat there all day, they never gave me the results. They said they would call me back to discuss changing his food and to find out the diagnosis and the next steps based on their …
When they do manage to answer, they are very good, but the last two emergencies at night they do not respond, no matter how much you call or send messages, they respond the next day. We went and they closed the curtain for "security" we …
Reply from the clinic
Thank you for your feedback, Dany. We are very sorry for the experience you had trying to contact us last night. We want to let you know that we were attending to another emergency at the time, and due to our location within the hospital, … More
Excellent service, everyone is so lovely and you can tell they really want to help your pet. My dog is everything to me, they treated her incredibly well and made sure she was 100% happy.
Reply from the clinic
Thank you so much for your comment, Justin! We're so happy to hear that your dog received the care and attention she … More
From beginning to end they helped and advised us with the operation of our cat Bob, even weeks after he was discharged they continue to monitor his condition.
Reply from the clinic
Thank you so much for your comment, Joseryk! We're so glad to hear that Bob received the care and follow-up he needed. The … More
My expert had an allergic reaction and received super good care and everything else, and recently he got sick from a parasite and we had to take him back, and the result was very fast and highly recommended, super service, they are super professional
Reply from the clinic
Thank you so much, Tiffanny! We're happy to hear that your dog received the prompt and professional care he needed on both occasions. We always strive to provide the best care to our patients and their families. We hope he's feeling better … More
Excellent service, very friendly staff, and above all, very professional. As a family, we are very grateful to the hospital for all the guidance they have given us during what has been a painful and frightening process, and for the …
Reply from the clinic
Dear Natalia, Thank you for sharing your experience and your kind words about our team. We are thrilled to hear that Manchas is showing improvement after such a challenging … More
Terrible service, their WhatsApp support is awful. The charges are exorbitant, and they deliberately prolong treatments just to increase the cost. They couldn't diagnose what was wrong with my pet and recommended I leave her there longer, just to raise the price from one day to the next.
Excellent care and treatment for us as owners and for my dog. Thank you, it's wonderful that they offer 24/7 service. …
Reply from the clinic
Dear Laura, we are delighted to read your review and to know that both you and your dog, Chispa, received excellent care at Santamaría Veterinary Hospital. … More
They provide excellent service. We are grateful to Dr. Kevin for his dedication to Thor Ignacio's care. And to the receptionists (Karla and Patri) for always being attentive when we need information. From Thor, Nala, Mia, Mayita, Zelda, Noah... thank you very much.
Reply from the clinic
Dear Jorge, we are delighted to read your review and know that your experience at Santamaría Veterinary Hospital was excellent. … More
The vet who treated my dog was very kind, and all the tests came back fine. I have no complaints; I felt very comfortable with my dog.
Reply from the clinic
Dear Grethel, we are delighted to hear that your experience at our hospital with your dog was positive. We are pleased to know that you were satisfied with the care you received and that your pet's tests came back clear. … More
I thank Santa Maria Hospital, the Doctor and his team, for the care given to my baby Sunny during her surgery and recovery.
Reply from the clinic
Dear Yahaira, we are delighted to hear that Sunny was pleased with the care she received during her surgery and recovery. The well-being of our patients is paramount to the entire team at Santamaría Veterinary Hospital, and we strive to … More
Excellent, they are always attentive and available at all times.
Reply from the clinic
Dear Yahaira, Thank you so much for your review! We are delighted to know that you value the care and availability we offer at Santamaría Veterinary Hospital. We strive to … More
Excellent care! My dog was in a car accident and suffered a fractured hip, and the care he received was outstanding, professional, and loving. They offer 24/7 care and kept us updated on his progress, including any procedures or tests he …
Reply from the clinic
Dear Tábata, We are so happy to hear that your dog is recovering after such a terrible accident! We sincerely appreciate your 5-star rating and your praise for the care, … More
The Santamaría Veterinary Hospital boasts a highly qualified and professional team, from the reception staff to the veterinarians who are dedicated to their work and committed to providing quality service. They ensure that pet owners feel …
Reply from the clinic
Dear Cristian, we are so happy to read your review and see Mirna's photo! We sincerely appreciate your 5-star rating and your kind words about the Santamaría Veterinary Hospital team. We are proud that you recognize the human and … More
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