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Patients

Reviews of Hi5 Dental.

Krakow, Poland. 113 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.

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The evidence

What patients actually wrote.

4.9

out of 5, from 113 reviews

5 108
4 1
3 0
2 0
1 4
Alicja K via Google 5.0 out of 5
A very positive experience. The child is cared for and healed, and the parents are less stressed. Sedation is a truly excellent option in cases of lack of cooperation or for traumatized children. I recommend it.
Asia Nawara via Google 5.0 out of 5
I take my son to Dr. Svetlana Kozaczuk. She is very empathetic, explains everything, takes her time, answers every question I ask, is gentle, very knowledgeable, and selects an effective treatment method. My son always leaves the office with a smile on his face. I highly recommend her!
Tatiana Starovoitova via Google 5.0 out of 5
I highly recommend this dental office and, of course, Dr. Svetlana. I think it's impossible to find a more caring and attentive approach to children. Everything here is excellent: a gentle, individualized approach, cutting-edge equipment, …
Agnieszka Grzywacz via Google 5.0 out of 5
I recommend it 100%! My son is a "difficult" case, and the doctor magically managed to get him into the chair and achieve the impossible! You're wonderful!
Wojciech Uliasz via Google 5.0 out of 5
I highly recommend it, especially for treating children under sedation. Initially, I wasn't convinced by this type of procedure. But now I can confidently recommend it. A child behaves completely differently in a chair.
Katarzyna Osowska via Google 5.0 out of 5
Thank you for everything!!! My 3.5-year-old daughter is a difficult case, but not for Dr. Kozaczuk 😃 she was incredibly patient and understanding with me and my child. Thank you from the bottom of my heart! …
Andrzej Rudyk via Google 5.0 out of 5
I highly recommend treatment with Dr. Svetlana. She's a true doctor and, what's more, she knows how to communicate with children. She even convinced my daughter to play a game and complete tasks before her next appointment. Now, my little one treats treatment as fun.
Łukasz Cieślik via Google 5.0 out of 5
It's hard to say who was more stressed before the appointment: me or my daughter. It turned out I needn't have been. The doctor has an amazing way with children. She thoroughly examined my child, explained what to look for, and then proposed a plan of action. A few visits and it was over! I highly recommend it.
Reply from the clinic

Thank you for your opinion

Tanya Kapustina via Google 5.0 out of 5
I would like to sincerely thank Ms. Katarzyna Dudek and her assistant for their excellent care! They are very attentive, caring, and create an incredibly pleasant and comfortable atmosphere during the visit. I would especially like to emphasize the doctor's professionalism – the service was top-notch, and I am very pleased with the results. I wholeheartedly recommend this clinic to everyone,…
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e, both children and adults!

Gosia Rozkocha via Google 5.0 out of 5
The place and staff are fantastic. They're completely professional and have a great approach to children. Today we had a small incident with food. My son chipped a tooth. It looked serious. The help and care he received was GREAT. Fortunately, it was a baby tooth. After an X-ray, it turned out the entire tooth had fallen out, and a new one was already growing in its place. Thank you so much for…
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your help 😘😘😘, even though it was after office hours. I wholeheartedly recommend this place, and my son left the dentist with a smile and no hesitation in returning 👍👍👍.

Eugenia Pinchuk (A Phrase A Day) via Google 5.0 out of 5
We've been clients of hi5 Dental for two years now, as a family. The children love Ms. Svetlana and Ms. Natalia. Thank you so much for such a pleasant and professional approach!
Kinga via Google 5.0 out of 5
I highly recommend hi5dental. Swietlana is a walking oasis of calm with a reassuring smile on her face. She took it upon herself to help our daughter after we were turned away elsewhere due to allergies and other ailments. At hi5dental, we felt taken care of right from the first call to the registration desk. I received a call back from Swietlana very quickly, who explained everything thoroughly…
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and answered my questions precisely, without getting frustrated because she wanted to understand the topic and the risks for my daughter more thoroughly than (I assume) most parents. Afterward, I could count on Swietlana to contact me whenever I had any questions. She responded very quickly and even prepared specific questions for the allergist (regarding the certificate). It's clear that Swietlana does her work out of love for her profession. I also extend my sincere thanks to the anesthesiology team for their care of my daughter. If you need dental treatment, it's best to go to hi5dental.

barbaramrowiec5 via Google 4.0 out of 5
We've beaten our daughter's milk three times, and the fives are a 4 because she claims she felt pain, and the third time the root was torn off. But the approach itself and the wide repertoire are a 5.
Łukasz Kojzar via Google 5.0 out of 5
Another well-deserved 5-star rating! We were looking for a painless, friendly place to get our highly sensitive son's teeth extracted. He only found out about the extractions after the procedure 😂 The dentists here work wonders 💪 …
magda maj via Google 5.0 out of 5
My son is happy, the tooth extraction under anesthesia went great
Iwona Mrowiec Durda via Google 5.0 out of 5
Fantastic place! Dr. Horoszko is wonderful, and the sedation and cartoons on the ceiling do the trick! We are very pleased! We recommend it!
Yuliia Korostelova via Google 5.0 out of 5
I don't even know where to begin... This clinic isn't 5 stars, it's 100!!! My child is 17 months old. Four months ago, his front teeth started crumbling. For three and a half months, I searched for a hospital that would accept us, but I found one in a completely different country—hi5 dental. The doctors practically cared for my child from the first text message. We had online consultations, they…
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were constantly in touch, and I got answers to all my questions! They even reassured me, because I was very worried about my child's surgery. By the way, the anesthesiologist was also in touch with us 😍 They kept us updated at every stage. Even after the worst was over, the doctors still stayed in touch with us for consultations on post-operative care. The prices are affordable. These people are true professionals ❤️🙏 I am incredibly grateful for your work, for my child, for everything you've done for us 💕 Thank you so much 🙏 I highly recommend you to anyone who's still hesitant!

Magdalena Ostrowska via Google 5.0 out of 5
Yesterday, my 3.5-year-old daughter and I had her teeth treated under general anesthesia. She had very deep decay. I waited too long to make this decision for fear of anesthesia. I didn't know what awaited us, but the experienced team dispelled our doubts and calmed our nerves from the moment we walked in. Great respect for the calm and composed anesthesiologist, Mr. Szczepan, who helps parents…
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manage their nerves and a calm conversation dispels all doubts. ☺️😉 A well-coordinated team is a way of understanding each other without words. Sincere thanks and best wishes to Ms. Svetlana, who thoroughly explained the procedure, which lasted a whopping 3 hours, and to Ms. Niemiec, who convinced us to do it. My daughter is doing well despite the significant "revolution" in her mouth. Best regards from the entire Hi5Dental team. Daughter Nela and her mother.

Michał Łuszczek via Google 5.0 out of 5
Great approach to children! The doctor explains everything, there's a TV on the ceiling and a selection of cartoons, and at the end, a tooth in an elegant box for the tooth fairy 🤣 …
Karol Matelski via Google 5.0 out of 5
Anesthesiologist Szczepan asked me to give him a 5-star review and told him to say it's great and to recommend this facility to everyone in Greater Poland. Our whole family agrees! Thank you for our daughter's beautiful and, above all, healthy smile!
Agnieszka Zakrzewska via Google 5.0 out of 5
Excellent care, professional approach to the patient. I highly recommend.
Patrycja Świątek-Skóra via Google 5.0 out of 5
The office boasts a warm atmosphere and a calm and friendly approach to young children. It's the perfect place to start your dental journey; we highly recommend it! ❤️
Kamil Kowalczyk via Google 5.0 out of 5
A very professional approach that was a success. Despite being terrified of having her baby teeth removed, my daughter finally asked for 200 stars for the ladies' approach and the pleasant atmosphere. Thank you!
Katarzyna K8ti via Google 5.0 out of 5
Complete professionalism and a great approach to young patients. The offices and waiting room are clean and welcoming. The staff strives to help as much as they can, even in emergencies. My daughter has been under their care for several years now, and everything runs smoothly. I wholeheartedly recommend them to anyone. 🫶 …
Reply from the clinic

Thank you so much for your kind words! 💙 We're so glad that both you and your daughter feel comfortable and safe with us. It's been a great joy for us to be able to accompany your family throughout these years. 🫶

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