Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
This clinic is a very comfortable place. It's very clean, fragrant, and makes you feel at home. The doctors are very friendly and patient. The staff are also helpful. The price is super worth it.
Reply from the clinic
Hi Megga Ajeng😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
I really like the service at this clinic. The doctor is very patient and communicative. The place is very clean, makes you feel at home. The price also doesn't make a hole in your pocket.
Reply from the clinic
Hi Laila Habibah😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I really like the vibes here. The place is very clean, comfortable, and smells good. The doctor is communicative. The staff is very friendly. The treatment prices are also affordable😍 …
Reply from the clinic
Hi Jihan Awalia😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is super comfortable. The place is very clean and tidy. The doctor is very patient and always explains the details. The staff is also super friendly. The price is also right.
Reply from the clinic
Hi Serli_26_😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic has a very positive vibe. The place is very clean and comfortable. The doctor is friendly and patient. The treatment results are very good. The price is also pocket-friendly.
Reply from the clinic
Hi Ayu Ningsih😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
From the moment I entered, I felt that the place was very comfortable. It was very clean and fragrant. The doctor was very patient. The staff was helpful. The price was also very pocket-friendly.
Reply from the clinic
Hi Moryy 95😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I didn't expect the clinic to be this comfortable. The place is very clean and smells good. The doctor is very nice, communicative and patient. The staff is also very friendly and helpful.
Reply from the clinic
Hi Nia Aghniyatul Ilmi😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This place is very comfortable, clean and tidy. The doctor is very good, communicative. The staff is very friendly. The results of the treatment are really satisfying and the price is also safe.
Reply from the clinic
Hi Nurul Sifa😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The clinic is super clean, comfortable and fragrant. The doctor is professional and patient. The treatment results are very satisfying. The staff is also very friendly. The price is really worth it.
Reply from the clinic
Hi Jessica Viona😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This place is very comfortable, from the moment you enter you can feel the positive vibes. The doctor is very friendly, always patient in explaining all the processes. The staff is also super friendly.
Reply from the clinic
Hi Aurellia Ramli😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
I really like this clinic. The place is cozy and smells really good. The doctor is patient and communicative. The staff is really friendly. The price is also pocket-friendly but the treatment results are no joke.
Reply from the clinic
Hi Vy Penii😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
Really like the atmosphere of this clinic. The place is clean, comfortable, and smells good. The doctor is very patient. The staff is friendly. The price is also pocket-friendly but the quality is really top.
Reply from the clinic
Hi J😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
Really like the vibes of this clinic. The place is very comfortable, clean, fragrant. The doctor is professional, very patient. The staff is helpful. The price is also very affordable.
Reply from the clinic
Hi Finabilaint😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The place is very clean, aesthetic, and fragrant, making you feel at home. The doctor is very patient and friendly. The staff is also helpful. The price is affordable and the treatment results are really satisfying.
Reply from the clinic
Hi Linda Natasya😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This clinic is a very cozy place, clean and fragrant. The doctor is communicative and friendly. The staff is also helpful. The price is also very affordable. The results are excellent.
Reply from the clinic
Hi Sis Anisa Nurdianti😊, Thank you very much for your review! ✨ It's great to be your chosen nearest dentist in Bali. … More
The place is very clean and comfortable, from the moment you enter it feels homey. The doctor is very friendly and patient in explaining everything. The staff are also very fun, making us feel at home.
Reply from the clinic
Hi Rezki Ramadhan😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The doctor was very patient in explaining each step so that we understood. The staff was also very helpful. The place was very clean and super comfortable. The treatment price was suitable for all groups.
Reply from the clinic
Hi Kusdi Yanto😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The doctors here really care about the patients. The place is very clean and comfortable. The staff is also very helpful. The price is super worth it.
Reply from the clinic
Hi Kesia Sari Pairunan😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The place is very clean, comfortable, and makes you feel calm. The doctor is very friendly, always patient in explaining the treatment process. The staff is also super friendly. The price is really worth it.
Reply from the clinic
Hi Ayunalazali😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This clinic is really cozy. The place is very clean, the aroma is fragrant, it makes you relax. The doctor is patient and always caring. The staff is also very friendly. The price is just right.
Reply from the clinic
Hi Kiana Hill😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This clinic is really great, the vibe is cozy, clean, and makes you feel at home. The doctors and staff are very friendly and always patient. The treatment prices are also very suitable.
Reply from the clinic
Hi Surya Figo😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
Super in love with this clinic. The place is super cozy, clean, and smells good. The doctors are very friendly and patient. The staff is also helpful. The price is also super worth it.
Reply from the clinic
Hi Elliott Nixon😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The doctors and staff here are super friendly, making the treatment feel less awkward. The place is very clean, neat, and comfortable. The price is also not expensive, the results of the treatment are great.
Reply from the clinic
Hi Yoga Ariana😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This clinic is just right for me, the place is very clean and comfortable. The doctor is super friendly and patient. The results of the treatment are really satisfying and the price doesn't make your pocket cry.
Reply from the clinic
Hi Zila Faa😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
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