Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The receptionist was friendly and always ready to help, and the doctor was very professional and explained each step of the treatment very clearly. The clinic is very comfortable and clean, and I will definitely be back again.
Reply from the clinic
Hi Tri😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
I absolutely love GiO Dental Care & Clinic. It's incredibly clean, the facilities are comprehensive, and the doctors are very friendly and explain the entire process very well. The results of the treatment are very satisfying.
Reply from the clinic
Hi Rama😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The clinic is so clean and well-maintained. The dentist was very kind and explained everything in detail. The receptionist was super friendly and helpful. It was an overall wonderful experience.
Reply from the clinic
Thank you so much for your review! ✨ We are delighted to be your reliable nearby dentist. Positive reviews like this truly motivate us! … More
This dental clinic is very comfortable, clean, and has complete facilities. The doctor was also very professional and relaxed, making me feel calm and at ease throughout the treatment.
Reply from the clinic
Hi Arya Dewangga 😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The results of the treatment at GiO Dental Care & Clinic were very satisfying, and most importantly, the doctor was friendly and patiently explained each step of the treatment, making me feel calm and confident.
Reply from the clinic
Hi Jauza Abisena😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very good clinic and very kind staff. Doctors Asnul and Sagitta are great professionals!!!! They solved my problem with a tooth, which I could not solve for 10 years. Now I am happy! I highly recommend this clinic.
A very comfortable, clean, and friendly dental clinic. The doctor was very patient in explaining each step of the treatment, the receptionist always greeted me with a smile, and the results were very satisfying.
Reply from the clinic
Hi Alex😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The clinic's location is very strategic and easy to reach, the reception staff are friendly and very helpful, and the doctor is very patient and attentive, providing very clear explanations regarding the treatment I am undergoing.
Reply from the clinic
Hi Naufal Alifathan😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
GiO Dental Care & Clinic is a clean and comfortable dental clinic with very professional and friendly doctors. The receptionists always greet me with a smile, making me feel warmly welcomed.
Reply from the clinic
Hi Thoriq😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Hi Diana C😊, Thank you for your review! ✨ We're so happy to be able to assist you at the Magelang dental clinic. … More
Reply from the clinic
Hi Diana C😊, Thank you for your review! ✨ We're so happy to be able to assist you at the Magelang dental clinic. … More
The service was excellent, the doctor was kind and patient, and the staff was very friendly. The place was comfortable, the facilities were complete, the fillings were great, and the price was right.
Reply from the clinic
Hi Bayu Rusmana😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
A friend recommended me to come here for braces. The place is clean, and the service is friendly and excellent.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Hello Nicolee Ringel, Thank you for your review! We really appreciate the time you took to share your … More
Reply from the clinic
Hello Nicolee Ringel, Thank you for your review! We really appreciate the time you took to share your … More
Very good service & affordable dental scaling prices. The staff and doctors are very friendly 🙏🙏 Thank you DR. LATIFAH 🙏 …
Reply from the clinic
Hi Adelia Crystal 😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
You won't regret getting treatment here. The place is very comfortable and super clean. The doctor is very friendly and professional. The staff is also helpful. The results are satisfying.
Reply from the clinic
Hi Sis Silpaa😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This place is really comfortable for treatment. The doctors and staff are very friendly. The place is clean and fragrant. The price is also very suitable, it won't make you think twice.
Reply from the clinic
Hi Ikk E😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
KlinSuper is very satisfied with the results of the treatment here. The place is clean, fragrant, and cozy. The doctor is very patient. The staff is friendly. The price is also suitable for everyone. It's good.
Reply from the clinic
Hi Ricko😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is a very comfortable place. The atmosphere is cozy, clean, and neat. The doctors are very kind. The staff is very friendly. The prices are also very affordable for all groups.
Reply from the clinic
Hi Tiara😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This place really makes you feel at home, very comfortable, clean, and smells really good. The doctor is communicative. The staff is very friendly. The treatment results are also super satisfying.
Reply from the clinic
Hi Mira Dewanti😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This place is really cozy for treatment. The place is really clean and smells good. The doctor is patient. The staff is also really helpful. The price is really pocket-friendly.
Reply from the clinic
Hi Nouval😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
Really satisfied with the treatment here. The place is really cozy, clean, and tidy. The doctor is friendly and patient. The staff is also super friendly and the price is really right.
Reply from the clinic
Hi Lia Widya Pangerstika😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is crazy, the vibe is really cozy. The place is really clean, fragrant, makes you feel at home. The doctor is really patient in explaining things. The staff is friendly. The prices are also really pocket-friendly.
Reply from the clinic
Hi Sis 😊, Thank you very much for your review! ✨ We are so happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
This clinic has a very positive vibe. The place is very clean, comfortable, and makes you relax. The doctors are friendly and patient. The prices are also affordable for everyone.
Reply from the clinic
Hi Tri Lestari😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
You won't be disappointed coming here. The place is very comfortable, clean, and smells good. The doctor is very friendly and patient. The staff is also very friendly. The price is also safe.
Want the same for your own teeth? Send a photo and we will come back with a written quote from GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Ask on WhatsApp