Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The place is really nice, clean, neat and fragrant. The doctor is very friendly, patient and communicative. The price is also pocket-friendly and the treatment results are really good.
Reply from the clinic
Hi Elisa Ambarwati 😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Super satisfied with the service at this clinic. The place is comfortable and clean. The doctor is patient and communicative. The price is also pocket-friendly. The results are satisfying.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is really crazy. The place is really clean, comfortable, and smells good. The staff is friendly. The doctor is really communicative and patient. The price is also really right for everyone.
This place is very comfortable for treatment. The doctors are professional and communicative. The place is very clean and the treatment prices really don't make a hole in your pocket.
The place is really cool, clean, fragrant and comfortable. The doctor is very friendly and patient in explaining the details. The staff is also super friendly. The treatment results are really cool🤩 …
Reply from the clinic
Hi Syahratul Latifah😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Super in love with this clinic. The place is really neat and smells good. The doctor is really friendly and super communicative. The staff is also friendly and the treatment prices are really cheap.
Reply from the clinic
Hi Azam😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The place is really cool, clean and super comfortable. The doctor is really friendly and always explains the details of the treatment. The staff is also very friendly. The treatment price is cheap but the quality is really top.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali … More
The doctor here is very patient and communicative. The staff is very friendly. The place is clean, fragrant and very comfortable. The price is also very friendly with satisfactory treatment results.
Reply from the clinic
Hi Siti Nurmala😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is really great. The place is clean, fragrant, and comfortable. The doctor is super friendly and very communicative. The staff is also friendly, making the treatment relaxing.
Reply from the clinic
Hi, Fitriyah Isnaeni 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali … More
The doctor is very professional and patient. The place is comfortable, clean, fragrant, makes you feel at home. The staff is very helpful. The price is also pocket-friendly for this quality of care.
Reply from the clinic
Hi Pitri Suciani😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
I really like the service here. The place is clean, tidy, and smells really good. The doctor is friendly and patient. The staff is also friendly and makes you feel really comfortable.
Reply from the clinic
Hi Kak Rindi Ernawati😊, Thank you very much for your review! ✨ We are very happy to be your trusted Bali … More
This clinic is really great. The place is comfortable, clean, and smells really good. The doctors are professional and caring. The staff are also friendly. The price is just right for this kind of quality.
The best dental care and clinic in Bali. Safe, comfortable and clean.
Reply from the clinic
Hi Noeh 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali … More
I really like this clinic. The place is cozy, clean, and smells good. The doctor is very patient. The staff is very friendly. The price is also affordable. The treatment results are excellent.
Reply from the clinic
Hi Ega Bone😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali … More
The clinic is very comfortable for treatment. The place is clean and fragrant. The doctors are cool, friendly and care about the patients. The staff is also helpful. The prices are also friendly🤩🤩 …
This place is really recommended, comfortable, clean and fragrant. The doctor is very patient. The staff is friendly and makes you feel comfortable. The treatment results are also very good.
This is a champion clinic, the place is very clean and tidy. The doctors are professional and patient. The staff are also very friendly, making the treatment relaxing. The price is also super worth it.
It's crazy, the place is really comfortable, clean and smells really good. The doctor is really cool, patient and communicative. The staff is really friendly. The price is also really affordable, suitable for all groups.
The service here is very good. The doctor is very professional and cares about the patient. The place is comfortable with a clean and fragrant atmosphere. The treatment results are satisfactory.
This clinic is very clean and comfortable. The doctor is patient and always explains every treatment process. The staff is also very friendly and the prices are very affordable.
This place is very clean with a pleasant fragrance that makes you feel comfortable. The doctor is patient and communicative, always explaining every treatment process in detail.
Reply from the clinic
Hi Haifa Zahira😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The service at this clinic is extraordinarily good. The place is comfortable, clean and fragrant. The doctor is patient and communicative. The results of the treatment are also very satisfying.
This clinic is very clean and tidy. It's comfortable, with very friendly doctors and staff. The treatment results are very satisfying, and the prices are affordable.
The results of the treatment are really satisfying. The doctor is patient and very communicative. The staff is very friendly. The place is clean, tidy and very comfortable.
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