Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The place is really nice and clean. The doctor is also friendly. It's comfortable at Gio. I'll definitely be a regular. 🥰🥰 …
Reply from the clinic
Hi Risky Ayu😊 Thank you so much for your sweet review! ✨ We're happy to be your trusted local … More
The service is good, but it can still be improved to make it better and the service process better.
Reply from the clinic
Hi Aditya Agung😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Hi Eri Dwi😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Reply from the clinic
Hi Eri Dwi😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The queue is fast, it doesn't hurt, the ortho here is fast and neat
Reply from the clinic
Hi Agustia Dzikir Maulani😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
I'm really happy with the friendly and patient service even though the patient has a lot of demands, thank you Gio🤩🤩 …
Reply from the clinic
Hi Istiana Nana😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Friendly doctor and excellent results. Recommended for those of you on vacation who happen to have a toothache. The place is clean, tidy, and comfortable, with free Wi-Fi and free bottled water. Best of luck to the Gio team.
Reply from the clinic
Hi Sandi098😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
It's really expensive. Even Gio in Jogja isn't as expensive as here.
I had my scaling done here last week. The staff was friendly and helpful. The dentist was also very good and thorough. Yesterday, I had a dental appointment with Dr. Desi.
Reply from the clinic
Hi Rizqi Isnaini😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Got braces here, and the results were satisfying. The doctor always updates you on your progress at every checkup, and the price is also affordable.
Reply from the clinic
Hi Broom Toxic😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The clinic is clean and comfortable, and the doctor is very patient in explaining each step of the treatment. So I'm no longer afraid of dental treatment.
Reply from the clinic
Hi Cia 😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
I enjoy visiting GiO Dental Care Denpasar Bali, the clinic is modern, clean, and the service is very friendly and professional.
Reply from the clinic
Hi Jojo Simatupang😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The doctors here are extremely unprofessional, canceling appointments at will. I've had three teeth extracted, but there's been no extraction at all. I regret getting braces here.
Reply from the clinic
Hello Khoerun and Nisa😊, Thank you for taking the time to leave a review and share your experience with … More
I really enjoyed my treatment at GiO Dental Care Denpasar. The doctor was patient, the staff was helpful, and the clinic's atmosphere made patients feel at ease. Highly recommended!
Reply from the clinic
Hi Fajar Sila😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
It was excellent, thank you very much Dr. Dewa, very good service ❤️
Reply from the clinic
Hello Mrs. Илья Соловьев Thank you so much for your review 🌟 We're thrilled to be the dental clinic you … More
GIO Dental Care is the Best, the Place is Fragrant and Very Comfortable, the Service is Fast and Very Friendly, Recommended for Denpasar Residents
Reply from the clinic
Hi Alifah Fatimah😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The service is fast, the doctor is friendly, the place is comfortable, highly recommended
Reply from the clinic
Hi Samsul Alam😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The place is nice, the service is friendly, the equipment is complete, hopefully the clinic will get better and better
Reply from the clinic
Hi everyone😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Hi Galeri Shafar😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Reply from the clinic
Hi Galeri Shafar😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Just been for their scaling treatment. 600k. Very quick and efficient service. Friendly staff who speak good English. Highly recommend to any expats.
Reply from the clinic
Hello Mrs. Scotty F😊 Thank you so much for your review 🌟 We're thrilled to be the dental clinic you chose. We always strive to give our best for our beloved Sayang GiO … More
The clinic cleaned my teeth so they healed without taking long to be treated 🥰 …
Reply from the clinic
Hi Iswanto Moch. 😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
Responsive, free ice cream, lots of doctors, don't forget to make a reservation, guys...
Reply from the clinic
Hi Inges Cahyati😊 Thank you for your review! We're thrilled to be trusted as your dental clinic of … More
The dentists at GiO Dental Care Denpasar Bali are very patient, detailed, and make patients feel comfortable during treatment.
Reply from the clinic
Hi lifzzzv2😊 Thank you so much for your sweet review! ✨ We're happy to be your trusted local … More
Friendly service, clear treatment procedures, and satisfying results. GiO Dental Care Denpasar Bali is highly recommended for dental health.
Reply from the clinic
Hey Sis, relax, bro😊 Thanks so much for your review! We're thrilled to be trusted as your nearest … More
From the initial consultation to the completion of treatment, everything was smooth and enjoyable at GiO Dental Care Denpasar Bali. I'm very pleased with the results.
Reply from the clinic
Hi Vanessa Velin😊 Thank you so much for your review! We're thrilled to be trusted as your go-to … More
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