Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The treatment at GiO Dental Care was very satisfying. The doctor was very friendly and professional, providing very clear explanations of each step of the treatment. The clinic was also very clean and well-equipped, making me feel at ease.
Reply from the clinic
Hi Sis😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
This clinic is very comfortable, I have been here with my child, the doctor is very friendly and made my child no longer afraid of dental check-ups.
Reply from the clinic
Hi Dessy Ulfa😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I was very satisfied with the service at GiO Dental Care. The clinic was clean and comfortable, the doctor was very friendly and professional, and the results of my dental treatment were truly satisfactory. Highly recommended.
I have been to GiO Dental Care Dental Clinic, the place is really nice and comfortable, the doctor is really friendly, my child is no longer afraid of going to the dentist, the facilities are really complete
Reply from the clinic
Hi Fajar Rakha😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This dental clinic has a very comfortable and professional atmosphere. Dr. Santi was very friendly and patient in explaining the procedures. I am very satisfied with the results of my dental care here.
The location is strategic, the clinic is clean, the facilities are complete and the doctors are very friendly, highly recommended for dental care.
Reply from the clinic
Hi Erlina 😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Awesome service and price, tooth extraction wisdon removed with little pain and ease, definitely be back again went back in bali for regular check up and clean. Highly recommend! 🇦🇺 …
Reply from the clinic
Thank you so much for your review 🌟 We're thrilled to be the dental clinic you chose. We always strive to give our best for our beloved Sayang GiO … More
I’m so impressed with GiO Dental Care & Clinic. The clinic is clean, well-maintained, and the staff is incredibly friendly. The dentist was professional and took the time to explain the procedure clearly.
The doctor is very kind, the clinic is comfortable, the equipment is hygienic, and the results are satisfactory, very suitable for routine dental care.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I am very satisfied with the service I received at GiO Dental Care & Clinic. The clinic is very clean, the doctor is very professional and friendly, and the treatment results are very satisfying.
Reply from the clinic
Hi Selvia😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
I really like the cleanliness of this clinic, the friendly service, the complete facilities, and the very satisfying treatment results.
Reply from the clinic
Hi Mutya L😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Friendly and good service is highly recommended for healthy dental care.
Reply from the clinic
Hi Dina😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
The service here is comfortable, the doctors are friendly, the facilities are complete, the equipment is clean, and the treatment results are very good.
Reply from the clinic
Hi Yudia Rahmawati😊, Thank you for your review. We're happy to be your trusted local dentist. … More
GiO Dental Care provided an exceptional experience. The doctors were very patient and friendly, and the facilities were comprehensive and the location was convenient. I felt very comfortable during the treatment, and the results were truly satisfying.
Reply from the clinic
Hi Syadza😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
I felt very comfortable at this clinic. The location is very strategic, the clinic is clean and has complete facilities. The doctor was very friendly and provided clear explanations, and the treatment results were satisfactory.
GiO Dental Care is truly the best, the clinic is clean, the equipment is hygienic, the service is friendly, and the results of the dental treatment are satisfying.
Reply from the clinic
Hi Alizah😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The clinic is modern, clean, and very comfortable. The dentist was friendly and knowledgeable, explaining the procedure clearly. I was very happy with the results and will definitely come back.
Very professional staff, from the receptionist to the dentist. The clinic is very clean and comfortable, and the dentist explained the treatment process in great detail. I’m very happy with the results.
Gio Dental Care Bali is really good and cool, the staff are very friendly
Reply from the clinic
Hi Sis Ini Sasal😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic truly provides the best service. The doctors are very friendly and thorough, the clinic is conveniently located and clean, and the reception staff are very helpful. The treatment results are very satisfying.
Reply from the clinic
Hi Siti😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
If you are looking for a comfortable and clean dental clinic, GiO Dental Care is the right choice, the doctors are very good and the results are satisfactory.
Reply from the clinic
Hi Zf Ali 😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I’ve been to several dental clinics, but this one is by far the best. The clinic is spotless, the dentist was so kind and professional, and the receptionist was extremely helpful and friendly.
Reply from the clinic
Wow, thank you for your review ✨ We're delighted to be the trusted dental clinic near you. … More
This clinic is very comfortable for dental care, the service is friendly and the facilities are very complete, highly recommended for those looking for quality dental care.
Reply from the clinic
Hi Amelia Putri😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
My experience here was very pleasant. The clinic was very clean and comfortable, the doctor was very thorough and professional, and the reception staff was very friendly and helpful. My treatment went smoothly and the results were satisfactory.
Reply from the clinic
Hi Winda😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
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