Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
I really like GiO Dental Care, the place is nice and clean, the facilities are complete, my child keeps smiling while he is here.
Reply from the clinic
Hi Rizki Tri Anggara😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The place is beautiful, and the service is excellent. The results are also satisfying, so don't hesitate to come here.
Reply from the clinic
Hi Inka😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
My child really likes coming here because the place is comfortable and the doctor is very friendly, the facilities are also very complete, I am really satisfied.
Reply from the clinic
Hi Felitaputeri😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is very comfortable and clean, the facilities are complete, and the staff are very friendly. The doctor was very patient in explaining every step of the treatment I needed, and the results were very satisfying.
Reply from the clinic
Hi Sis😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
I've been here for a dental check-up, the place is clean and nice, the doctor is really nice, my child actually feels at home here.
Reply from the clinic
Hi Eliz Daniantye😊, Thank you for your review. We're happy to be your trusted dentist. … More
I'd already WhatsApped you before making the reservation. They'd told me to ask for an oral surgeon. But when I arrived, I was given a general practitioner. …
Reply from the clinic
Thank you for your review and apologize for any inconvenience. We greatly appreciate your feedback and will use it to evaluate our service to further improve it. … More
I've been here and immediately liked it, the place is really nice and clean, my child wasn't scared at all because the doctor was friendly and patient, the service was also super good
Reply from the clinic
Hi Nur Anazah😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
GiO Dental Care is a very comfortable and clean dental clinic. It's also conveniently located. The doctor was friendly and patient in explaining the treatment process, and the results of my dental treatment were very satisfying.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
My first experience at GiO Dental Care was comfortable. The place is clean and modern. The doctor is friendly. My child is even happy because the doctor is kind and patient. The facilities are really good.
Reply from the clinic
Hi Auliaa😊, Thank you for your review. We're happy to be your trusted local dentist. … More
I was very satisfied with my experience at GiO Dental Care. The location is very strategic, the clinic is clean and modern, the doctor is very competent and patient, and the treatment results are very satisfying.
GiO Dental Care is the right choice for dental care, complete facilities, friendly service, hygienic equipment, and very friendly doctors.
Reply from the clinic
Hi Hendi Suhendi😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Complete facilities, clean equipment, good doctors, and very friendly service, the clinic is also very comfortable, the treatment results are satisfactory.
Reply from the clinic
Hi Arifur Rohman😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
GiO Dental Care is the best dental clinic, clean, comfortable, hygienic equipment, friendly service, and very satisfying results.
Reply from the clinic
Hi Luna Wati😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
GiO Dental Care is strategically located, easily accessible, and offers comprehensive facilities. The doctors are friendly and provide clear explanations. My dental care was very satisfying.
This dental clinic is very comfortable and modern, with complete facilities and highly experienced doctors. The results of my dental treatment were very satisfying, and I felt very valued as a patient.
GiO Dental Care is highly recommended, the location is strategic, the service is friendly, the equipment is clean, and the doctors are very friendly.
Reply from the clinic
Hi Puput Aprianti😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The service at GiO Dental Care was amazing. The doctor explained everything clearly and made sure I was comfortable every step of the way. I’m thrilled with the results and will definitely return.
The equipment here is very clean, the clinic is comfortable, the doctor is friendly, and the results are satisfactory, I recommend it to my friends.
Reply from the clinic
Hi Luthfi Alfarisi 😊, Thank you for your review. We're happy to be your trusted local dentist. … More
I feel very valued as a patient at GiO Dental Care. The doctors are very friendly and patient, and the clinic's facilities are very comprehensive. My dental care was very satisfying, and I will definitely return.
This clinic is very comfortable, the equipment is clean, the facilities are complete, the doctors are friendly, and the treatment results are very satisfying.
Reply from the clinic
Hi Sis 26_ Rahma Aprillia Setyanti😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very comfortable and modern. The doctor was very patient and provided clear explanations regarding my dental treatment. I am very satisfied with the results of the treatment I received.
The location is very strategic and the clinic is very clean and comfortable. The doctor was patient and provided clear explanations. I am very satisfied with the results of my dental treatment here.
This dental clinic has very professional and friendly doctors. The clinic is clean and comfortable, and the treatment results are truly satisfactory. I was very pleased with my experience here.
The place is nice and comfortable, my child is no longer afraid of going to the dentist because the doctor is very friendly and the facilities are very complete.
Reply from the clinic
Hi Tiara Adinda😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Ask on WhatsApp