Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The dentist here is very good, the clinic is comfortable, the equipment is hygienic, and the treatment results are very satisfying, I will come again.
Reply from the clinic
Hi Satria Sinaga😊, Thank you for your review. We're happy to be your trusted dentist. … More
I really like the vibe at this clinic because everything is comfortable, from the friendly service, the sophisticated equipment, to the treatment results that make your smile more confident, basically if you need dental care, this is the most recommended place.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very strategic, the service is friendly, the equipment is clean, and the facilities are very complete, I feel comfortable here.
Reply from the clinic
Hi Rico Ryan Nanda😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic offers an exceptional experience, from the highly professional and friendly doctors to the always helpful reception staff. It's also conveniently located and easily accessible.
GiO Dental Care is a clean and comfortable dental clinic, with friendly doctors, complete facilities, and satisfying results.
Reply from the clinic
Hi Aldera Apriansah😊, Thank you for your review. We're happy to be your trusted dentist. … More
I highly recommend GiO Dental Care. The doctors are very professional and friendly, the clinic is clean and comfortable, and the treatment I received was very satisfying.
⭐️⭐️⭐️⭐️⭐️ 10 stars. Wisdom tooth extraction was painless even though the tooth root was problematic. The staff and doctor were very friendly. The facilities are the best, there is a mini playground and mineral water, milk is allowed as …
Reply from the clinic
Hi Sis 😊 Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The doctor was very professional and patient, explaining everything clearly. The clinic was very clean and well-equipped, making me feel comfortable and satisfied with the results of my treatment.
This clinic is clean and comfortable, the equipment is hygienic, the service is friendly, and the doctors are very friendly, highly recommended.
Reply from the clinic
Hi Roni😊 Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I was very satisfied with the service at this clinic, from the always friendly receptionist to the very attentive and patient doctor who explained the treatment process. The results were very satisfying, and I will definitely return.
Hi Ivan😊 Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Reply from the clinic
Hi Ivan😊 Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Just arrived, greeted at the front with a friendly ⭐ very friendly service, the doctor's service is also good, directed very clearly and in detail ✨ the place is super super cozy in the waiting room, a TV is provided so it's not boring ♥️ highly recommended for those who want to go to the dentist ♥️♥️
The service here is comfortable, the facilities are complete, the clinic is very clean, and the dental treatment results are very satisfying.
I was very satisfied with the service at GiO Dental Care. The clinic is clean, well-equipped, and the doctors and staff are very friendly and attentive. The results of my treatment were also very satisfying.
The clinic's location is very strategic, the facilities are complete, the equipment is clean, the doctors are friendly, and the service provided is very friendly.
The service is very satisfying.. the doctor is friendly, the facilities are complete.. everything is good..
Reply from the clinic
Hi Aninda😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This dental clinic is really comfortable, the tools are hygienic, the service is friendly, and the doctor is very good, the results are also satisfactory.
Reply from the clinic
Hi Avicena 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
I was very impressed with the quality of service at GiO Dental Care. From the friendly receptionists to the highly experienced doctors, everyone provided excellent service and satisfactory treatment results.
Reply from the clinic
Hi Dini P😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The clinic is comfortable, the equipment is clean, the doctor is friendly and very friendly, I will definitely come back here again.
GiO Dental Care & Clinic is truly the perfect place for dental care. The clinic is very clean and comfortable, the doctors are very patient and friendly, and always explain every step in detail.
An excellent dental clinic. Besides being clean and conveniently located, the doctor was very friendly and explained each procedure thoroughly, making me feel very comfortable and confident throughout the treatment.
Reply from the clinic
Hi Sally😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The service here is excellent, the clinic is comfortable, the equipment is clean, and the results of the dental treatment make me very satisfied.
This clinic is very comfortable, clean, and has complete facilities. The doctors are very patient and friendly, always providing clear explanations of the treatments, and the results are very satisfying.
Reply from the clinic
Hi Ayuinn 😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is clean and comfortable, the service is very friendly, the doctors are kind and professional, and the treatment results are satisfying.
Reply from the clinic
Hi Febry😊 Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
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