Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
Just arrived and was immediately greeted in a friendly manner at the front, the service was very good and the doctor's service was also good.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Hi Anita Hendriyati😊, Thank you very much for your review 🌟 We are so happy to be your chosen Bali dental clinic. We always try to give the best for Sayang GiO. … More
Reply from the clinic
Hi Anita Hendriyati😊, Thank you very much for your review 🌟 We are so happy to be your chosen Bali dental clinic. We always try to give the best for Sayang GiO. … More
GiO Dental Care & Clinic provides exceptional service. The reception staff was very friendly, and the doctor was very patient and thorough in explaining things. I felt very comfortable throughout the treatment.
My experience at GiO Dental Care was truly satisfying. The clinic is comfortable, clean, has hygienic equipment, complete facilities, friendly service, and the doctor is very good. I will definitely come back again.
Reply from the clinic
Hi Dena Supendi😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Scaling here is without doubt, friendly service, friendly dentists, and scaling doesn't hurt.
Reply from the clinic
Hi Wayan Indrayani😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The clinic's location is strategic and easily accessible. It's clean and comfortable, has complete facilities, and the doctors and staff are very friendly and patient in explaining the treatment process.
If you are looking for a comfortable and clean dental clinic, GiO Dental Care is the right choice, the doctors are good, the equipment is very clean, and the facilities are very complete.
Reply from the clinic
Hi Adnan😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The staff and dentist are all very welcoming and professional, making me feel at ease. The clinic is clean, well-organized, and the dentist took time to explain every detail of the treatment. Highly recommended.
Reply from the clinic
Thank you so much for your review 🌟 We're thrilled to be the dental clinic you chose. We always strive to give our best for our beloved Sayang GiO … More
GiO Dental Care Clinic is very clean, the equipment looks hygienic, the service is friendly, the doctors are good and friendly, the results are also satisfactory, the location is strategic so it is easy to find
Reply from the clinic
Hi Cut Meutia😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
A very comfortable dental clinic with complete facilities and well-maintained cleanliness. The doctors are very professional, friendly, and very patient in explaining each treatment process.
This clinic is really comfortable, the equipment is hygienic, the facilities are complete, the doctors are very kind and super friendly, the treatment results are satisfying, highly recommended.
Reply from the clinic
Hi Heriana Indah😊, Thank you for your review. We're happy to be your trusted local dentist. … More
GiO Dental Care & Clinic is a very comfortable place for dental care. The clinic is clean, the staff is very friendly, and the doctors are very thorough and patient in explaining every detail of the procedures.
This place is the best dental clinic I have ever been to, very comfortable, clean, friendly service, good doctors, and super clean equipment, in short, highly recommended.
Reply from the clinic
Hi Vinda😊, Thank you for your review. We're happy to be your trusted local dentist. … More
This clinic is very friendly and comfortable, with excellent cleanliness. The reception staff is very helpful, and the doctor is very patient and thorough in explaining each step of the treatment.
The place is clean and comfortable, my child actually likes coming here because the doctor is very friendly, the facilities are complete and very adequate
Reply from the clinic
Hi Annisa😊, Thank you for your review. We're happy to be your trusted local dentist. … More
This clinic is very comfortable, with complete facilities and maintained cleanliness. The doctor was very friendly and always explained each step patiently. My treatment was very satisfactory, and the results met my expectations.
Reply from the clinic
Hi Puji Rahayu😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I have been to GiO Dental Care and the experience here was amazing, my child was very relaxed because the place was comfortable and the doctor was nice.
Reply from the clinic
Hi Leni Mei😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The facilities at GiO Dental Care are very comprehensive and modern. The doctors are very experienced and made me feel comfortable during my treatment. The clinic is also very clean and the staff are very friendly.
Reply from the clinic
Hi Erina😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
GIO Dental Care is really good, complete facilities, friendly service, and good doctors, very suitable for routine care.
Reply from the clinic
Hi Olive😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I was very satisfied with the service at GiO Dental Care. The clinic is clean, the staff is friendly, and the doctors are highly skilled and provide excellent treatment results. I will definitely return.
The place is very comfortable, my child loves going to the dentist here, the doctor is very patient and the facilities are very adequate.
Reply from the clinic
Hi Nizam😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I was very impressed with the service at GiO Dental Care. The clinic is very clean, the facilities are complete, and the doctors are very patient and provide very satisfactory treatment results. All the staff are also very friendly.
Reply from the clinic
Hi Wulan😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The place is very comfortable, my child likes going to the dentist here because the doctor is very patient, the facilities are very complete and clean.
Reply from the clinic
Hi Faiz L😊, Thank you for your review. We're happy to be your trusted dentist. … More
The service at GiO Dental Care is exceptional. The clinic is very clean, the staff are friendly, and the doctors are very professional. The treatment process went very smoothly, and the results were very satisfying.
Reply from the clinic
Hi Sis😊, Thank you so much for your review! ✨ We're delighted to be your chosen dentist in Bali. … More
Want the same for your own teeth? Send a photo and we will come back with a written quote from GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Ask on WhatsApp