Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
I really like GiO Dental Care, the place is comfortable and clean, the facilities are complete, the doctors are friendly and kind, the results of the treatment are very satisfying
Reply from the clinic
Hi Sri Muryati 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The prices offered are very pocket-friendly with professional service. The doctor is patient and the treatment results are satisfactory.
Reply from the clinic
Hi Alvito Aditia 😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very clean and comfortable. The staff are very friendly and make us feel relaxed during the treatment process.
Reply from the clinic
Hi Arifa 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
Very satisfied with the results of the treatment. The doctor was patient and the staff were very friendly. The place was also clean and comfortable.
Reply from the clinic
Hi Sis Naila Lafiani😊, Thank you very much for your review! ✨ We are very happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
The service is very friendly with friendly prices. The doctor is professional and very communicative in explaining every step of the treatment.
Reply from the clinic
Hi Sis 😊, Thank you very much for your review! ✨ We are so happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
This clinic is really clean. The atmosphere is very comfortable and cozy. The doctor is friendly and patient. The staff is friendly. The price is suitable for all groups.
Reply from the clinic
Hi Nafeeza Mayiesha 😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic has a really cozy vibe. It's really clean and smells good, makes you feel comfortable. The doctors are friendly and patient. The staff is helpful. The price is really suitable for all groups.
Reply from the clinic
Hi Aqshaa Maulana😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very clean and comfortable, the service is very friendly, the doctors are good and the equipment is hygienic, the facilities are very complete, it is highly recommended for dental care.
Reply from the clinic
Hi Azri Ripki Muhaisin😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The clinic is very clean and comfortable, the facilities are complete, the tools used look hygienic, the service is friendly, the doctors are good and friendly, the location is also strategic.
Reply from the clinic
Hi Kak No mercy😊, Thank you very much for your review yaa 🌟 So happy to be your chosen Bali dental clinic. We always try to give the best for Sayang GiO. … More
I've been here several times, the place is very comfortable, the facilities are complete, the equipment is clean, the doctors are friendly, the service is friendly, the treatment results are always satisfactory.
Reply from the clinic
Hi Zulfikar Araf😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
GiO Dental Care Dental Clinic is a very comfortable place, clean, friendly service, good and friendly doctors, hygienic equipment, complete facilities, and the treatment results are really satisfying.
Reply from the clinic
Hi Aulia Khoirunnisa😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Good service Friendly service 👍👍👍 Dr. Vania & Nurse Tiara are the best! Thank you, Gio Dental Denpasar. …
Reply from the clinic
Hi Mob😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This place has a really cozy vibe. It's really clean and smells good, makes you feel comfortable. The doctor is patient. The staff is really helpful. The price is super worth it.
Reply from the clinic
Hi Bek😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
You won't regret getting treatment here. The place is very clean and makes you relax. The doctor is patient. The staff is very friendly. The price is affordable.
Reply from the clinic
Hi Muhamad A😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is very comfortable for children, the doctors are friendly and patient, my child is not afraid at all, the facilities are also very cool.
Reply from the clinic
Hi Rifqi😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The clinic is very comfortable, the equipment is clean, the doctor is very good, the facilities are very complete, the service is also friendly, really recommended.
Reply from the clinic
Hi Suci Irwan😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very clean and comfortable, with very complete facilities. The staff is friendly and very helpful, and the doctor is very patient in explaining every detail of the treatment. I am very satisfied with the results.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
I've tried treatment here, the place is very comfortable, the facilities are complete, the doctor is kind and friendly, the results are really satisfying, the location is also strategic.
Reply from the clinic
Hi Alyaa Rahman😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
"Thank you Gio, my teeth are clean, there is no more tartar on my teeth.
I've been here and really liked the service, the place is comfortable and clean, the equipment looks hygienic, the doctor is really nice, the results are satisfying.
Reply from the clinic
Hi Ari Suditama😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very good and the facilities are very good and fast
Reply from the clinic
Thank you so much for your review 🌟 We're thrilled to be the dental clinic you chose. We always strive to give our best for our beloved Sayang GiO … More
This clinic is very comfortable, the service is friendly, the doctors are good and super friendly, the equipment is very clean, the facilities are complete, and the results of the dental treatment are also very satisfying.
Reply from the clinic
Hi Shabina Jasmine Qothrunnadaa😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is exceptionally clean and has very comprehensive facilities. The doctor was very friendly and thorough in explaining the treatment I underwent. The results were very satisfying.
GiO Dental Care is a very comfortable place, the equipment is clean, the doctors are very friendly, the facilities are complete, the results are satisfactory, and the clinic location is also strategic.
Reply from the clinic
Hi Miftaaa😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
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