Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The place is clean with a fragrant and neat clinic. The doctor is communicative and always patient in answering all questions.
Reply from the clinic
Hi Sis 😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The treatment results are very satisfying with doctors who care about patients. Very affordable prices for professional services.
The price is very affordable with satisfactory service. The doctor is friendly and cares about the patient, making the treatment feel enjoyable.
I've been here before, the place is really cool, my child really enjoys being invited here because the doctor is very friendly and patient, the facilities are really cool.
I've had several treatments here, the place is always clean and comfortable, the facilities are very complete, the equipment is hygienic, the doctors are friendly, the results are very satisfying.
This clinic is very comfortable, clean, the equipment looks hygienic, the facilities are very complete, the service is friendly, and the doctors are very good, the results are very satisfying.
GiO Dental Care is a truly comfortable, clean place with complete facilities, hygienic equipment, excellent doctors, friendly service, and satisfying treatment results.
I've been here before and am very satisfied with the results of the treatment, the place is comfortable, the equipment is clean, the facilities are very complete, the doctor is very friendly and kind
Reply from the clinic
Hi Sis 😊, Thank you very much for your review! ✨ We are so happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
I really like the service at GiO Dental Care, the place is comfortable and clean, the equipment is clean, the facilities are complete, the doctor is kind and friendly, the results are very satisfying.
I've been to GiO Dental Care and I'm very satisfied with the service. The place is very comfortable, the facilities are complete, the equipment is clean, and the doctor is very friendly.
The clinic is very clean, tidy and comfortable. The doctor is patient and friendly. The service is very satisfying, making you want to come back again.
Reply from the clinic
Hi Chika 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic has a very clean and comfortable place, complete facilities, clean equipment, good and friendly doctors, and very satisfying service.
This clinic is clean, tidy and very comfortable. The doctors are professional and patient in giving explanations. The staff are friendly and the treatment prices are very affordable for such good quality.
Reply from the clinic
Hi Chasanah Felka A😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The service at this clinic is incredibly satisfying. The place is clean, tidy and comfortable. The doctors really care about their patients and the results of their treatment are truly satisfying.
Reply from the clinic
Hi ADR😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The price is very friendly for very professional service. The doctor is patient and communicative, always ensuring that the treatment runs smoothly. The clinic is clean and smells good, making it comfortable.
Reply from the clinic
Hi Ula Hikmatulsalamah 😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The clinic is comfortable and clean. The doctor is very professional and communicative. All the staff make the treatment experience pleasant.
Reply from the clinic
Hi Tasya Bkl😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is very comfortable with friendly staff. The doctors are professional and the prices are very pocket-friendly.
The clinic is clean, tidy and smells good, making it comfortable. The doctor is very patient and cares about the patients.
Reply from the clinic
Hi Tiara DInda😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is very comfortable for dental care, the equipment is clean, the facilities are complete, the doctors are kind and friendly, the service is also very good, the results are very satisfying.
Reply from the clinic
Hi Sis Malikha Dewi😊, Thank you very much for your review! ✨ We are very happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
The doctors here are very kind and friendly, the clinic is clean, the equipment is hygienic, the facilities are complete, the service is friendly, the place is very comfortable, really recommended
Reply from the clinic
Hi Aurelia Fawnia 07😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
I've tried treatment here, the place is clean, the equipment is hygienic, the facilities are very complete, the service is friendly, and the doctor is very good.
Reply from the clinic
Hi Monica Anastasia😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
GiO Dental Care is a very comfortable place, the equipment is hygienic, the facilities are complete, the service is very friendly, and the treatment results are very satisfying, highly recommended.
Hi Shalz daily😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
Reply from the clinic
Hi Shalz daily😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
GiO Dental Care Clinic is very comfortable, clean, hygienic equipment, complete facilities, friendly service, and very good doctors, really highly recommended.
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