Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The doctors and staff here are truly professional. The clinic smells clean and is very comfortable. The treatment prices are also very affordable and the results are satisfying.
Reply from the clinic
Hi Bay😊, Thank you for your review. We're happy to be your trusted local dentist. … More
This clinic is very fragrant and clean. The doctor is friendly and patient, explaining everything in detail. The staff is also very friendly, making the atmosphere even more comfortable!
Reply from the clinic
Hi Jeffry😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The doctor and staff are very friendly and patient. The place is clean and smells good, making it comfortable. The price is also very friendly for this good quality.
Reply from the clinic
Hi Aulia😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is a very comfortable place with a clean and fragrant atmosphere. The doctors are patient and always care about their patients. The staff are also very friendly.
Reply from the clinic
Hi Moch Gus Yunus😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very satisfied with the results of the treatment here. The doctor is patient and communicative. The place is clean and comfortable. The staff are also friendly and helpful.
Reply from the clinic
Hi Kak Naresh😊, Thank you very much for your review 🌟 We are so happy to be your chosen Bali dental clinic. We always try to give the best for Sayang GiO. … More
This clinic is a comfortable, clean and fragrant place. The doctors are very friendly and care about the patients. The staff are also very friendly, making us feel relaxed.
Reply from the clinic
Hi Althaf😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The service at this clinic is incredibly good. The place is very clean and tidy. The doctor is patient and communicative. The staff is also friendly and very helpful.
Reply from the clinic
Hi Hilya😊, Thank you for your review. We're happy to be your trusted local dentist. … More
This clinic is very clean and fragrant. The place is very comfortable. The doctors and staff are very friendly and patient. The treatment prices are also very friendly.
Reply from the clinic
Hi Raia😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The doctor is very communicative and always explains every treatment process. The place is clean and comfortable. The staff is also very friendly, making the experience here very satisfying.
Reply from the clinic
Hi Kelvin K😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The service here is very friendly and professional. The place is clean and comfortable. The doctor is very patient and cares about the patient's needs. The price is also very affordable.
Reply from the clinic
Hi Tikstar😊, Thank you very much for your review! ✨ We are very happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
The price is very friendly with very good quality of care. The doctor is patient and communicative. The clinic is comfortable with a clean and fragrant atmosphere.
Reply from the clinic
Hi Sabrina😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The doctor was very patient in explaining the treatment process. The place was clean and fragrant, making it very comfortable. The treatment price was also very friendly with quality that did not disappoint.
Reply from the clinic
Hi Arnelly😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The treatment results are very good with friendly and patient doctors. The staff is also very friendly and makes you feel comfortable.
Reply from the clinic
Hi Tedy😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very satisfied with the results of the treatment here. The place is clean and comfortable. The staff is friendly and very helpful. The doctor is patient and cares about the patient.
Reply from the clinic
Hi Hanum😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The place is very clean with friendly service. The doctor is also patient and cares about the patient.
Reply from the clinic
Hi Safa😊, Thank you for your review. We're happy to be your trusted local dentist. … More
The place is very comfortable with friendly and professional service. The doctor is patient and cares about the patient's needs. The price is also very friendly and suitable for all groups.
Reply from the clinic
Hi Sis 😊, Thank you very much for your review! ✨ We are so happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
The doctor is very friendly and communicative. The staff is also pleasant. The place is clean and the prices are very affordable.
Reply from the clinic
Hi Yayats😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
This clinic is really comfortable with a clean and fragrant place. The staff is very friendly and the doctor is very patient in giving explanations. The treatment results are very satisfying with pocket-friendly prices.
Reply from the clinic
Hi Hafikra😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Friendly service and affordable prices make me feel at home. The doctor is also patient and the results are very satisfying.
Reply from the clinic
Hi Winda😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very satisfied with the service at this clinic. The place is comfortable and clean. The doctors and staff are really professional.
Reply from the clinic
Hi Revin Nabawi😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The prices at this clinic are very friendly with satisfactory service. The place is clean and very comfortable.
Reply from the clinic
Hi Nendra😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
Very satisfied with the results of the treatment here. The doctor is patient and always makes sure everything is going well.
Reply from the clinic
Hi Kak Indah😊, Thank you very much for your review! ✨ We are very happy to be your trusted Bali dentist. Positive reviews like this really make us excited! … More
This clinic is really clean and comfortable. The doctors are very friendly and caring. The staff also make the treatment experience enjoyable.
Reply from the clinic
Hi Daffa Khoirula😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The service is incredibly friendly with very patient and professional doctors. The place is also comfortable and the results are very satisfying.
Reply from the clinic
Hi Sis 😊, Thank you for your review. We're happy to be your trusted local dentist. … More
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