Patients
Reviews of GiO Dental Care & Clinic TEUKU UMAR DENPASAR.
Bali, Indonesia. 438 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
GiO Dental Care Teuku Umar is a multi-branch Indonesian chain with genuine specialist credentials including an oral surgeon with Royal College of Surgeons Edinburgh training and two Sp.KG endodontists. English-speaking staff and extended hours suit tourists, but WhatsApp-based booking has produced documented scheduling failures that could disrupt a dental holiday. Treatment outcomes are broadly positive with isolated reports of filling leakage and orthodontic hardware issues.
Authenticity
6/10Baseline 7: website, named specialists, 438 Google reviews. Some entries contain clinic reply text as review body (scraping artifact). 0 verified reviews. Final 6.
Treatment quality
7/10Baseline 8: Sp.BM oral surgeon, 2x Sp.KG endodontists, CBCT confirmed. Deduct 1: filling leakage under 1yr, ortho hardware failures documented. Final 7.
Cleanliness
8/10Baseline 8: multiple organic reviews cite clean, fragrant, well-maintained rooms. AC, WiFi. No JCI. Consistent positive signals. Final 8.
Team
7/10Baseline 8: Dr. Asnul Sp.BM (Edinburgh RCS short course), 2 Sp.KG endodontists, Gadjah Mada graduates. Deduct 1: booking staff communication failures documented. Final 7.
Price value
6/10Baseline 7: third-party pricing visible (implant ~$915, crown ~$465). Deduct 1: no prices on own website, Bali branch called expensive vs other GiO locations. Final 6.
Tourist suitability
7/10Baseline 8: English-speaking staff confirmed, extended hours, PayPal accepted, 40min from DPS airport. Deduct 1: WhatsApp booking failures flagged by multiple reviewers. Final 7.
What comes up well
- Oral surgeon Dr. Asnul Arfani Sp.BM with international training at RCS Edinburgh
- Two Sp.KG endodontists on team for complex root canal cases
- CBCT 3D imaging and digital scanner confirmed on-site
- English spoken; extended hours Mon-Sat 9am-9pm, Sun 11am-6pm
- Multiple payment options including PayPal for international patients
Points to weigh
- Several review entries contain clinic reply text as body (scraping/data quality issue, inflate positive signal)
- Booking via WhatsApp: date mix-ups, unacknowledged messages, and appointment cancellations reported
- Filling leakage under 1 year and ortho hardware failures noted in 1-star reviews
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 438 reviews
The doctors and staff here are truly professional. The place is clean and comfortable. The prices offered are very friendly with extraordinary quality.
Reply from the clinic
Hi Sis 😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very satisfied with the service here. The doctor is very patient and friendly. The place is clean and smells good, making it comfortable. The price is also very friendly.
The place is very clean with a comfortable atmosphere. The doctor and staff are very friendly and patient. The price is very affordable with satisfactory results.
This clinic is very comfortable with a clean, tidy and fragrant place. The doctors are communicative and friendly. The prices are also very affordable for such good service.
Very satisfied with the service at this clinic. The doctor is friendly and patient. The staff is also very helpful. The place is clean and comfortable. The price is very friendly for this good quality.
Reply from the clinic
Hi Pratama😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The service here is very satisfying. The doctor really cares about the patient. The place is clean and comfortable. The staff are also friendly and very helpful in every treatment process.
Reply from the clinic
Hi Wans XD😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Comfortable and pleasant dental care, consultation with a friendly doctor, very satisfying service🤍 …
Reply from the clinic
Hi Hafidzha Fiz😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The place is very comfortable with a clean and tidy atmosphere. The doctor is patient and cares about the patient. The staff is also very friendly. The results of the treatment are really satisfying.
Reply from the clinic
Hi Pramata Wahyu😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The doctors and staff here are very professional. The place is clean with a comfortable atmosphere. The treatment results are really satisfying at a very affordable price.
Reply from the clinic
Hi ANisa Putri 😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The place is comfortable, clean and smells really good. The doctor is friendly and patient in treating patients. The staff is also very friendly and helpful during treatment.
Reply from the clinic
Hi Kiara Adeline😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very comfortable with excellent service. The doctors are professional and really care about the patients. The staff are friendly and the treatment prices are very affordable.
Reply from the clinic
Hi Magfira Atmi😊, Thank you so much for your review. We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The doctors here are very patient and care about their patients. The staff are also very friendly. The place is clean and fragrant, making the treatment experience pleasant.
Reply from the clinic
Hi Meli😊, Thank you so much for your review! 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This place is very clean with a comfortable atmosphere. The doctors and staff are very friendly and patient. The treatment prices are very affordable and the results are really satisfying.
Reply from the clinic
Hi Alya😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
Very satisfied with the service at this clinic. The doctor is communicative and always cares about the patient. The place is clean and comfortable. The staff is also very friendly.
Reply from the clinic
Hi Tomi😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The doctors here are very professional and communicative. The staff are very friendly, making you feel comfortable. The place is also clean and fragrant. The results of the treatment are very satisfying.
Reply from the clinic
Hi Renita😊, Thank you so much for your review! ✨ We're so happy to be your trusted Bali dentist. Positive reviews like this really inspire us! … More
The results of the treatment here are very satisfying. The doctor is very communicative and professional. The staff is also friendly. The prices offered are very affordable with extraordinary quality of service.
Reply from the clinic
Hi Vivi😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very clean and smells great. The service is incredibly good. The doctor is patient and communicative. The price is very friendly with very satisfying quality of care.
Reply from the clinic
Hi Miss Farihah😊, Thank you so much for your review! We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
This clinic is very clean and tidy. The place is very comfortable with friendly service. The doctors are professional and very patient and always ensure that the treatment runs smoothly. The prices are also very affordable.
Very satisfied with the treatment here. The place is clean and smells good. The doctor and staff are very friendly and patient, making the treatment experience enjoyable.
The price is very friendly for professional and satisfying service. The doctor is communicative and caring. The place is clean and makes you feel comfortable.
This clinic has a comfortable and very clean place. The doctors are very patient and care about the patients. The treatment prices are very affordable.
The doctor is very patient in treating patients and always provides detailed explanations. The place is clean and comfortable. The staff is very friendly.
The price is very affordable for such good service. The place is clean and comfortable. The doctor and staff are very professional and friendly.
Reply from the clinic
Hi Yogi Andre😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
The treatment results are very good with patient and professional doctors. The staff is very friendly. The place is clean, fragrant and makes you feel comfortable.
Reply from the clinic
Hi Nofal😊, Thank you so much for your review. 🌟 We're so happy to be your chosen Bali dental clinic. We always strive to provide the best for you, dear GiO. … More
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