Confidential โ€” for patient review

East Meets West Dental

69 Tแบก Mแปน Duแบญt, Da Nang, Vietnam

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Last audited May 2026 By SmileJet Audit Team How we audit โ†’
AI Audit 5.4/10 4.8/5  · 86 reviews

SmileJet AI Audit Score for East Meets West Dental: 5.4/10 overall. Authenticity: 4/10 โ€” Baseline 5: no website; 5 named staff (Hien, Minh Anh, Teang, Vy, Quynh/Hoa reception); strong genuine international pool. -1 Light: 2 duplicate review pairs (Deborah Guiver submitted same review twice; Jack Spedicey same cleaning review twice). Final 4.. Treatment Quality: 5/10 โ€” Baseline 7: Daria Kodubenko โ€” 14 teeth in 2 days with 3 named dentists; CT panoramic praised by Canadian patient; established since 1996. -2 Medium: Oliver Park โ€” root canal + crown with pain returning 2 months later; Robert โ€” girlfriend's tooth worsened after treatment, fixed elsewhere; Robert also reports 6-hour wait and upsell pressure. Final 5.. Cleanliness: 4/10 โ€” Baseline 7: Wendy Crisafulli confirms 'clean clean clean'; Nani Mikava 'everything is sterile'. -3 Heavy: tracy harris reports 'utensils didn't look clean and had rust marks on them' โ€” clinic founded in 1996, possible equipment age issue. Final 4.. Team: 7/10 โ€” Baseline 7: dentist Hien praised as 'most thorough dental hygienist ever' (John McGonigal); 3 dentists named independently by Daria; chief dentist noted as singer creating calm atmosphere; post-treatment calls confirmed; anti-upsell behavior confirmed (advised against whitening). Social mission: profits to disadvantaged children confirmed by 2 independent reviewers. Final 7.. Price Value: 5/10 โ€” Baseline 6: cleaning 200k VND + whitening 2.3M VND (Dave Turcotte explicit); cleaning + filling $20 USD (Corbin Debiak). -1 Light: Peter Jackson alleges tourist pricing โ€” 600k cleaning vs 150k for locals. Final 5.. Tourist Suitability: 7/10 โ€” Baseline 7: Da Nang primary hub, founded 1996 (nearly 30 years serving expats), confirmed English all staff by multiple foreign patients; Korean, Russian, Czech, Canadian, Chilean, Australian, Turkish patient base. No website offset by Google Maps. Appointment required โ€” note for walk-ins. Final 7.. Summary: East Meets West Dental is a Da Nang institution founded in 1996 with a genuinely international patient base and a social mission donating profits to children's dental care. Dentist Hien and team are warmly praised by foreign patients. However, serious concerns exist: a rusty utensil report, post-treatment pain failures, a 6-hour wait complaint with upsell pressure, and alleged tourist-tier pricing. The clinic's longevity and no-upsell reputation from long-term patients conflict with these negative experiences. Key strengths: Founded 1996 โ€” nearly 30 years serving Da Nang expats and tourists; Dentist Hien praised as 'most thorough dental hygienist ever'; 3 named dentists; anti-upsell culture; Social mission: profits donated to disadvantaged children's dental care (confirmed by 2 independent reviewers). Points to note: tracy harris: rust marks on utensils โ€” serious hygiene concern; Oliver Park: root canal pain returned 2 months after treatment; Robert: girlfriend's tooth worsened post-treatment; 6-hour wait; upsell pressure for E-max veneer on simple filling; Peter Jackson: alleges tourist surcharge โ€” 600k cleaning vs 150k for locals. Confidence: Medium. Based on 50 reviews and 0 sources. Audited 04 May 2026.

SmileJet AI Audit

5.4 /10

Confidence

โ— Medium

Audited 04 May 2026

Authenticity

4

Treatment Quality

5

Cleanliness

4

Team

7

Price Value

5

Tourist Suitability

7

"East Meets West Dental is a Da Nang institution founded in 1996 with a genuinely international patient base and a social mission donating profits to children's dental care. Dentist Hien and team are warmly praised by foreign patients. However, serious concerns exist: a rusty utensil report, post-treatment pain failures, a 6-hour wait complaint with upsell pressure, and alleged tourist-tier pricing. The clinic's longevity and no-upsell reputation from long-term patients conflict with these negative experiences."

Highlights

  • โœ“ Founded 1996 โ€” nearly 30 years serving Da Nang expats and tourists
  • โœ“ Dentist Hien praised as 'most thorough dental hygienist ever'; 3 named dentists; anti-upsell culture
  • โœ“ Social mission: profits donated to disadvantaged children's dental care (confirmed by 2 independent reviewers)

Watch out for

  • โš  tracy harris: rust marks on utensils โ€” serious hygiene concern
  • โš  Oliver Park: root canal pain returned 2 months after treatment
  • โš  Robert: girlfriend's tooth worsened post-treatment; 6-hour wait; upsell pressure for E-max veneer on simple filling
  • โš  Peter Jackson: alleges tourist surcharge โ€” 600k cleaning vs 150k for locals

Score Breakdown

Authenticity
4

Baseline 5: no website; 5 named staff (Hien, Minh Anh, Teang, Vy, Quynh/Hoa reception); strong genuine international pool. -1 Light: 2 duplicate review pairs (Deborah Guiver submitted same review twice; Jack Spedicey same cleaning review twice). Final 4.

Treatment Quality
5

Baseline 7: Daria Kodubenko โ€” 14 teeth in 2 days with 3 named dentists; CT panoramic praised by Canadian patient; established since 1996. -2 Medium: Oliver Park โ€” root canal + crown with pain returning 2 months later; Robert โ€” girlfriend's tooth worsened after treatment, fixed elsewhere; Robert also reports 6-hour wait and upsell pressure. Final 5.

Cleanliness
4

Baseline 7: Wendy Crisafulli confirms 'clean clean clean'; Nani Mikava 'everything is sterile'. -3 Heavy: tracy harris reports 'utensils didn't look clean and had rust marks on them' โ€” clinic founded in 1996, possible equipment age issue. Final 4.

Team
7

Baseline 7: dentist Hien praised as 'most thorough dental hygienist ever' (John McGonigal); 3 dentists named independently by Daria; chief dentist noted as singer creating calm atmosphere; post-treatment calls confirmed; anti-upsell behavior confirmed (advised against whitening). Social mission: profits to disadvantaged children confirmed by 2 independent reviewers. Final 7.

Price Value
5

Baseline 6: cleaning 200k VND + whitening 2.3M VND (Dave Turcotte explicit); cleaning + filling $20 USD (Corbin Debiak). -1 Light: Peter Jackson alleges tourist pricing โ€” 600k cleaning vs 150k for locals. Final 5.

Tourist Suitability
7

Baseline 7: Da Nang primary hub, founded 1996 (nearly 30 years serving expats), confirmed English all staff by multiple foreign patients; Korean, Russian, Czech, Canadian, Chilean, Australian, Turkish patient base. No website offset by Google Maps. Appointment required โ€” note for walk-ins. Final 7.

Important โ€” about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ€” including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology โ†’

Why Choose East Meets West Dental in Da Nang?

East Meets West Dental is a long-established international dental clinic in Son Tra District, Da Nang, Vietnam, founded in 1996 and rated 4.7 on Google across 90 reviews. Serving expatriates and international travelers for nearly 30 years, with English-speaking staff, flexible installment payment, and services including implants, orthodontics, whitening, and general dentistry.

East Meets West Dental is one of Da Nang's most established international dental clinics, located in Son Tra District, Da Nang, Vietnam, and founded in 1996. Originally launched as a three-person humanitarian dental program at Hoa Binh Village in Da Nang, the clinic has grown over nearly three decades into a full-service modern dental practice operating from a three-storey facility equipped with contemporary dental technology. With a 4.7-star Google rating from 90 reviews — many from international patients — East Meets West Dental is one of the most reviewed and consistently recommended dental clinics in Da Nang among the expatriate and dental tourism communities.

Why Choose East Meets West Dental

East Meets West Dental has three qualities that make it a standout choice for international patients. First, the clinic's nearly 30-year operating history since 1996 gives it a depth of institutional experience and community trust that no newer practice can match — long-term Da Nang residents and expatriates consistently name it as their clinic of choice, with some patients returning for multiple treatment types over three or more years. Second, the entire front desk, nursing, and clinical team communicates in English, removing the language barrier that can make dental visits stressful for non-Vietnamese-speaking patients. Third, the clinic operates Monday through Saturday with Sunday hours, including public holidays, giving travelers and expats with unpredictable schedules reliable access to care. Flexible installment payment is also available for patients who prefer to spread the cost of treatment.

Treatments and Specialties

Dental implants replace missing teeth with surgically placed titanium roots that integrate with the jaw bone, restoring full chewing function and natural aesthetics. Orthodontics and braces correct misalignment using fixed bracket systems. Removable dentures provide a cost-effective tooth replacement option for patients who are not implant candidates. Root canal treatment saves badly damaged or infected teeth, and composite fillings restore cavities and chips with natural-looking material. Scaling and teeth cleaning is a popular service with international patients, consistently praised for quality and value. Teeth whitening brightens enamel effectively, with mild and temporary sensitivity reported as typical. Oral health instruction and annual check-up programs are also offered, supporting long-term dental health for patients residing in Da Nang. Tooth gem application rounds out the cosmetic service range.

Team and Credentials

The East Meets West Dental team has been serving international patients since 1996, building deep practical experience in cross-cultural patient communication and care. Reviewed clinicians by name include Dr. Hieu, Dr. Kim Anh, Dr. Minh Anh, Dr. Teang, and Dr. Vy, each noted by patients for attentiveness, gentleness, and clear communication. The full reception team — including staff members Quynh and Hoa — are praised across Google reviews for their English fluency and welcoming manner.

Facilities and Technology

East Meets West Dental operates from a three-storey purpose-built clinic in Son Tra District, described by long-term patients as modern, clean, and well-equipped. The facility uses contemporary dental equipment for diagnostics and treatment, including digital X-ray, supporting accurate assessment and efficient care across all service types.

International Patient Services

East Meets West Dental is one of Da Nang's most internationally oriented dental clinics, with a patient base that includes expatriates, tourists, and long-stay visitors from Australia, Europe, Russia, the Americas, and Southeast Asia. All staff communicate in English, and the clinic accepts appointment requests online with confirmation within 24 hours. The clinic is open Monday through Saturday from 7:30 to 12:00 and 13:30 to 17:00, and Sunday from 8:00 to 14:00, including public holidays. Flexible installment payment is available. International reviewers consistently highlight the combination of clinical quality, English communication, and significantly lower prices compared to equivalent care in their home countries.

Location and Access

East Meets West Dental is located in An Hai Bac Ward, Son Tra District, Da Nang, Vietnam, in the eastern peninsula area of the city popular with expatriates and international visitors. The clinic is open Monday through Saturday from 7:30 to 12:00 and 13:30 to 17:00, and Sunday from 8:00 to 14:00. Da Nang International Airport is approximately 6 to 8 kilometers away.

Patient Reviews from Da Nang

4.8

โ˜… 86 reviews

D

Deborah Guiver

March 2026 ยท โ˜… 5

Google

I canโ€™t thank dentist Hien and the team enough for their dental expertise and care. They did an excellent and professional job on my teeth, and Hien could not have been more gentle or welcoming. Hygiene standards were also faultless. I also love knowing that profits go to disadvantaged children who otherwise wouldnโ€™t get dental care and education. Thanks EMW ๐Ÿ˜ƒ July 2023

J

Jack Spedicey

March 2026 ยท โ˜… 5

Google

This is a review for cleaning: They used the ultrasonic water jet cleaner to remover the tartar, coffee, and cigarette stains from my teeth. They did a fantastic job and I couldn't be happier. Water jet cleaned, metal picked, flossed, and polished. Was amazed with the results! Like it was never there and I haven't had a cleaning in years. All at a great price. Highly recommend this place to get your teeth cleaned!!

S

Steven Cochrane

March 2026 ยท โ˜… 5

Google

Fantastic service and excellent staff. I could not recommend more highly.

V

VLADIMIR YAVNYY

March 2026 ยท โ˜… 5

Google

We are the 2nd time here. High level professionals. Heartily attitude.

C

Charlie Clarke

March 2026 ยท โ˜… 5

Google

I cannot speak highly enough of this dentist, walked in off the street to enquire about cleaning and whitening. Got treated straight away for cleaning and it was so much better than my dentist in the UK! And at a fraction of the cost. They advised against whitening as I had receding gums, where they could have just taken the money. Fantastic service 10/10.

V

Vidar Granberg

March 2026 ยท โ˜… 5

Google

I couldnโ€™t be more pleased with the result :-) My case wasnโ€™t an easy one. I wanted to do whitening, but one of my front teeth is porcelain due to an old accident. Since whitening only affects natural teeth, the challenge was to make sure โ€ฆ

W

Wally Tomaszek

March 2026 ยท โ˜… 5

Google

My experience at East Meets West Dental clinic was absolutely amazing and I was so surprised at how modern and professional the doctors and staff were. I have to say they were actually better than my dentist in Canada with technology and equipment. There was no rush and they took x-rays with a machine that I had not seen before that did a full surround x-ray focussing on every tooth โ€ฆI was really impressed. My cleaning was excellent too with my technician. I couldnโ€™t thank them enough. I wasnโ€™t used to this kind of care and service.

L

Lizard Inc

March 2026 ยท โ˜… 5

Google

An excellent denta clinic.....A Clean environment with the latest technology and up to date treatments .....The doctor/dentist spoke very good English to help with my crown, filling and clean which I needed....same with all the dentists โ€ฆ

D

Daria Kodubenko

March 2026 ยท โ˜… 5

Google

The best clinic that iโ€™ve been so far! Had an excellent experience. Everyone was so nice and took care of me. They speak english. I made 14 teeth in 2 days Huge thanks to the whole team, to whom it may concern please made them a huge bonus! Doctors: Minh Anh, Teang and Vy! Girls from reception: Quynh, Hoa Everyone did a great job! Im so happy now

N

Nhiรชn Nguyแป…n

March 2026 ยท โ˜… 5

Google

I am very satisfied with the service here; everything is very well-organized and professional.

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Our Dentists

LH

Dr. Lan Hoang

Implantologist

10 years of practice

Dedicated implantologist with 10 years of clinical expertise.

Dr. Hoang Lan is a highly accomplished implantologist at East Meets West Dental. Graduated from Hue University of Medicine and Pharmacy, Dr. Lan is dedicated to providing high-quality, patient-centered care. Specializing in advanced implantologist treatments, Dr. Lan works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.

ITI Fellow International Congress of Oral Implantologists (ICOI) Member
KN

Dr. Khanh Ngo

Orthodontist

17 years of practice

Dedicated orthodontist with 17 years of clinical expertise.

Dr. Ngo Khanh is a highly accomplished orthodontist at East Meets West Dental. Graduated from Hanoi Medical University, Dr. Khanh is dedicated to providing high-quality, patient-centered care. Specializing in advanced orthodontist treatments, Dr. Khanh works continuously to ensure a safe, comfortable, and outstanding clinical experience for all local and international patients.

World Federation of Orthodontists (WFO) Member Invisalign Certified Aligner Provider

Frequently Asked Questions

Which dental procedures can I book at East Meets West Dental? โ–พ
A wide variety of professional dental services are available at East Meets West Dental. Core service areas include general dentistry check-ups, deep scaling and cleaning, customized restorations like composite fillings, and tooth extractions. For patients looking to enhance their smiles, the practice also provides specialized cosmetic treatments including teeth whitening and tooth-colored repairs. The team's careful approach ensures comfortable, reliable care for every appointment.
Can I expect real savings on my dental care by traveling to Da Nang? โ–พ
Absolutely. Traveling to Da Nang for dental care at this central practice delivers outstanding value. Standard preventative treatments and minor cosmetic restorations are offered at rates that are up to 70 percent lower than baseline fees in Australia, New Zealand, or the US. Simple composite fillings cost about USD 30 to 60, making it highly practical for international visitors to combine their holiday in Vietnam with reliable, budget-friendly dental maintenance.
What standards of quality and safety are maintained at this Hanoi clinic? โ–พ
The clinical team at this Hanoi clinic operates strictly according to advanced dental standards, prioritizing patient safety and outstanding clinical outcomes. The clinic maintains rigorous sterilization and infection control protocols across all treatment zones, matching guidelines recognized internationally. By utilizing only premium-grade materials and certified dental equipment, the practice ensures that every general, cosmetic, or restorative procedure is delivered in a safe, hygienic, and highly professional environment.
Is there English language support for international travelers at this clinic? โ–พ
Communication is never a barrier at this professional practice. Dr. and the coordination team communicate clearly in English, helping international travelers discuss their dental needs, understand check-up findings, and navigate their treatment plans with ease. From the initial examination to the final restoration or cleaning, the staff ensures that all instructions and care details are explained clearly in a comforting, professional manner.
What is the typical appointment duration for general dental care? โ–พ
For general dental care including a thorough check-up, professional cleaning, and standard fillings, patients should expect to spend about an hour at the clinic. The clinical team structures these sessions efficiently to respect your vacation schedule. Because this practice is situated within easy reach of transport connections in Da Nang, fitting a high-quality dental check-up into your travel plans is straightforward and hassle-free.
What dental implant options are available at the clinic? โ–พ
For patients suffering from missing teeth, the clinic provides high-quality dental implant services for permanent, stable tooth replacement. The treatment process utilizes advanced digital imaging to plan and place biocompatible titanium posts precisely. By restoring these implants with custom-fabricated crowns, the implant team fully restores chewing function and natural smile aesthetics, using premium global implant brands like Straumann, Osstem, Nobel Biocare, or Dentium.
Can I get clear aligners or Invisalign at this Da Nang clinic? โ–พ
Yes, modern clear aligner systems are available as a highly discreet, virtually invisible alternative to traditional braces. Removable transparent trays are custom-fabricated to guide your teeth gradually into their ideal positions. This convenient treatment is exceptionally suited to adults and professionals visiting Da Nang who prefer to straighten their teeth comfortably without the aesthetic drawback of fixed metal brackets.
How many sessions are required for a complete veneer treatment? โ–พ
Completing a custom porcelain veneer restoration typically requires two to three clinical appointments over a period of 5 to 7 working days. During the initial session, the dentist prepares the target teeth and takes a precise impression. The specialized laboratory then fabricates your custom shells using premium ceramic materials like E.max or Celtra Duo, which are permanently bonded to your teeth in the final session.
What aftercare support does this practice provide for international patients? โ–พ
Providing continuous care is an essential part of the patient experience at this practice. Following any extraction, filling, crown, or cosmetic work, the clinical team provides comprehensive post-operative instructions and a detailed aftercare plan. For international travelers returning home, the clinic offers remote follow-up coordination via email or the SmileJet platform, allowing you to consult with your dentist regarding healing progress or recovery questions.
What is the best way to book a check-up at this Da Nang clinic? โ–พ
Booking your dental appointment in advance is highly recommended to secure your preferred date and time during your stay. International visitors can book their check-ups, cleanings, or consultations seamlessly through the SmileJet platform. This online scheduling system coordinates your travel dates with the clinic's schedule, ensuring that Dr. and the team are prepared to welcome you on your arrival on Ly Nam De Street.

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East Meets West Dental

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★ 4.8 (86 reviews)