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69 Tạ Mỹ Duật, Da Nang, Vietnam
SmileJet AI Audit Score for East Meets West Dental: 5.4/10 overall. Authenticity: 4/10 — Baseline 5: no website; 5 named staff (Hien, Minh Anh, Teang, Vy, Quynh/Hoa reception); strong genuine international pool. -1 Light: 2 duplicate review pairs (Deborah Guiver submitted same review twice; Jack Spedicey same cleaning review twice). Final 4.. Treatment Quality: 5/10 — Baseline 7: Daria Kodubenko — 14 teeth in 2 days with 3 named dentists; CT panoramic praised by Canadian patient; established since 1996. -2 Medium: Oliver Park — root canal + crown with pain returning 2 months later; Robert — girlfriend's tooth worsened after treatment, fixed elsewhere; Robert also reports 6-hour wait and upsell pressure. Final 5.. Cleanliness: 4/10 — Baseline 7: Wendy Crisafulli confirms 'clean clean clean'; Nani Mikava 'everything is sterile'. -3 Heavy: tracy harris reports 'utensils didn't look clean and had rust marks on them' — clinic founded in 1996, possible equipment age issue. Final 4.. Team: 7/10 — Baseline 7: dentist Hien praised as 'most thorough dental hygienist ever' (John McGonigal); 3 dentists named independently by Daria; chief dentist noted as singer creating calm atmosphere; post-treatment calls confirmed; anti-upsell behavior confirmed (advised against whitening). Social mission: profits to disadvantaged children confirmed by 2 independent reviewers. Final 7.. Price Value: 5/10 — Baseline 6: cleaning 200k VND + whitening 2.3M VND (Dave Turcotte explicit); cleaning + filling $20 USD (Corbin Debiak). -1 Light: Peter Jackson alleges tourist pricing — 600k cleaning vs 150k for locals. Final 5.. Tourist Suitability: 7/10 — Baseline 7: Da Nang primary hub, founded 1996 (nearly 30 years serving expats), confirmed English all staff by multiple foreign patients; Korean, Russian, Czech, Canadian, Chilean, Australian, Turkish patient base. No website offset by Google Maps. Appointment required — note for walk-ins. Final 7.. Summary: East Meets West Dental is a Da Nang institution founded in 1996 with a genuinely international patient base and a social mission donating profits to children's dental care. Dentist Hien and team are warmly praised by foreign patients. However, serious concerns exist: a rusty utensil report, post-treatment pain failures, a 6-hour wait complaint with upsell pressure, and alleged tourist-tier pricing. The clinic's longevity and no-upsell reputation from long-term patients conflict with these negative experiences. Key strengths: Founded 1996 — nearly 30 years serving Da Nang expats and tourists; Dentist Hien praised as 'most thorough dental hygienist ever'; 3 named dentists; anti-upsell culture; Social mission: profits donated to disadvantaged children's dental care (confirmed by 2 independent reviewers). Points to note: tracy harris: rust marks on utensils — serious hygiene concern; Oliver Park: root canal pain returned 2 months after treatment; Robert: girlfriend's tooth worsened post-treatment; 6-hour wait; upsell pressure for E-max veneer on simple filling; Peter Jackson: alleges tourist surcharge — 600k cleaning vs 150k for locals. Confidence: Medium. Based on 50 reviews and 0 sources. Audited 04 May 2026.
SmileJet AI Audit
Confidence
● Medium
Audited 04 May 2026
Authenticity
4
Treatment Quality
5
Cleanliness
4
Team
7
Price Value
5
Tourist Suitability
7
"East Meets West Dental is a Da Nang institution founded in 1996 with a genuinely international patient base and a social mission donating profits to children's dental care. Dentist Hien and team are warmly praised by foreign patients. However, serious concerns exist: a rusty utensil report, post-treatment pain failures, a 6-hour wait complaint with upsell pressure, and alleged tourist-tier pricing. The clinic's longevity and no-upsell reputation from long-term patients conflict with these negative experiences."
Highlights
Watch out for
Score Breakdown
Baseline 5: no website; 5 named staff (Hien, Minh Anh, Teang, Vy, Quynh/Hoa reception); strong genuine international pool. -1 Light: 2 duplicate review pairs (Deborah Guiver submitted same review twice; Jack Spedicey same cleaning review twice). Final 4.
Baseline 7: Daria Kodubenko — 14 teeth in 2 days with 3 named dentists; CT panoramic praised by Canadian patient; established since 1996. -2 Medium: Oliver Park — root canal + crown with pain returning 2 months later; Robert — girlfriend's tooth worsened after treatment, fixed elsewhere; Robert also reports 6-hour wait and upsell pressure. Final 5.
Baseline 7: Wendy Crisafulli confirms 'clean clean clean'; Nani Mikava 'everything is sterile'. -3 Heavy: tracy harris reports 'utensils didn't look clean and had rust marks on them' — clinic founded in 1996, possible equipment age issue. Final 4.
Baseline 7: dentist Hien praised as 'most thorough dental hygienist ever' (John McGonigal); 3 dentists named independently by Daria; chief dentist noted as singer creating calm atmosphere; post-treatment calls confirmed; anti-upsell behavior confirmed (advised against whitening). Social mission: profits to disadvantaged children confirmed by 2 independent reviewers. Final 7.
Baseline 6: cleaning 200k VND + whitening 2.3M VND (Dave Turcotte explicit); cleaning + filling $20 USD (Corbin Debiak). -1 Light: Peter Jackson alleges tourist pricing — 600k cleaning vs 150k for locals. Final 5.
Baseline 7: Da Nang primary hub, founded 1996 (nearly 30 years serving expats), confirmed English all staff by multiple foreign patients; Korean, Russian, Czech, Canadian, Chilean, Australian, Turkish patient base. No website offset by Google Maps. Appointment required — note for walk-ins. Final 7.
Important — about this score
Please read before drawing conclusions about this clinic.
This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information — including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.
How the algorithm penalises scores
Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.
These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.
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East Meets West Dental is one of Da Nang's most established international dental clinics, located in Son Tra District, Da Nang, Vietnam, and founded in 1996. Originally launched as a three-person humanitarian dental program at Hoa Binh Village in Da Nang, the clinic has grown over nearly three decades into a full-service modern dental practice operating from a three-storey facility equipped with contemporary dental technology. With a 4.7-star Google rating from 90 reviews — many from international patients — East Meets West Dental is one of the most reviewed and consistently recommended dental clinics in Da Nang among the expatriate and dental tourism communities.
East Meets West Dental has three qualities that make it a standout choice for international patients. First, the clinic's nearly 30-year operating history since 1996 gives it a depth of institutional experience and community trust that no newer practice can match — long-term Da Nang residents and expatriates consistently name it as their clinic of choice, with some patients returning for multiple treatment types over three or more years. Second, the entire front desk, nursing, and clinical team communicates in English, removing the language barrier that can make dental visits stressful for non-Vietnamese-speaking patients. Third, the clinic operates Monday through Saturday with Sunday hours, including public holidays, giving travelers and expats with unpredictable schedules reliable access to care. Flexible installment payment is also available for patients who prefer to spread the cost of treatment.
Dental implants replace missing teeth with surgically placed titanium roots that integrate with the jaw bone, restoring full chewing function and natural aesthetics. Orthodontics and braces correct misalignment using fixed bracket systems. Removable dentures provide a cost-effective tooth replacement option for patients who are not implant candidates. Root canal treatment saves badly damaged or infected teeth, and composite fillings restore cavities and chips with natural-looking material. Scaling and teeth cleaning is a popular service with international patients, consistently praised for quality and value. Teeth whitening brightens enamel effectively, with mild and temporary sensitivity reported as typical. Oral health instruction and annual check-up programs are also offered, supporting long-term dental health for patients residing in Da Nang. Tooth gem application rounds out the cosmetic service range.
The East Meets West Dental team has been serving international patients since 1996, building deep practical experience in cross-cultural patient communication and care. Reviewed clinicians by name include Dr. Hieu, Dr. Kim Anh, Dr. Minh Anh, Dr. Teang, and Dr. Vy, each noted by patients for attentiveness, gentleness, and clear communication. The full reception team — including staff members Quynh and Hoa — are praised across Google reviews for their English fluency and welcoming manner.
East Meets West Dental operates from a three-storey purpose-built clinic in Son Tra District, described by long-term patients as modern, clean, and well-equipped. The facility uses contemporary dental equipment for diagnostics and treatment, including digital X-ray, supporting accurate assessment and efficient care across all service types.
East Meets West Dental is one of Da Nang's most internationally oriented dental clinics, with a patient base that includes expatriates, tourists, and long-stay visitors from Australia, Europe, Russia, the Americas, and Southeast Asia. All staff communicate in English, and the clinic accepts appointment requests online with confirmation within 24 hours. The clinic is open Monday through Saturday from 7:30 to 12:00 and 13:30 to 17:00, and Sunday from 8:00 to 14:00, including public holidays. Flexible installment payment is available. International reviewers consistently highlight the combination of clinical quality, English communication, and significantly lower prices compared to equivalent care in their home countries.
East Meets West Dental is located in An Hai Bac Ward, Son Tra District, Da Nang, Vietnam, in the eastern peninsula area of the city popular with expatriates and international visitors. The clinic is open Monday through Saturday from 7:30 to 12:00 and 13:30 to 17:00, and Sunday from 8:00 to 14:00. Da Nang International Airport is approximately 6 to 8 kilometers away.
4.8
★ 86 reviews
Deborah Guiver
March 2026 · ★ 5
I can’t thank dentist Hien and the team enough for their dental expertise and care. They did an excellent and professional job on my teeth, and Hien could not have been more gentle or welcoming. Hygiene standards were also faultless. I also love knowing that profits go to disadvantaged children who otherwise wouldn’t get dental care and education. Thanks EMW 😃 July 2023
Jack Spedicey
March 2026 · ★ 5
This is a review for cleaning: They used the ultrasonic water jet cleaner to remover the tartar, coffee, and cigarette stains from my teeth. They did a fantastic job and I couldn't be happier. Water jet cleaned, metal picked, flossed, and polished. Was amazed with the results! Like it was never there and I haven't had a cleaning in years. All at a great price. Highly recommend this place to get your teeth cleaned!!
Steven Cochrane
March 2026 · ★ 5
Fantastic service and excellent staff. I could not recommend more highly.
VLADIMIR YAVNYY
March 2026 · ★ 5
We are the 2nd time here. High level professionals. Heartily attitude.
Charlie Clarke
March 2026 · ★ 5
I cannot speak highly enough of this dentist, walked in off the street to enquire about cleaning and whitening. Got treated straight away for cleaning and it was so much better than my dentist in the UK! And at a fraction of the cost. They advised against whitening as I had receding gums, where they could have just taken the money. Fantastic service 10/10.
Vidar Granberg
March 2026 · ★ 5
I couldn’t be more pleased with the result :-) My case wasn’t an easy one. I wanted to do whitening, but one of my front teeth is porcelain due to an old accident. Since whitening only affects natural teeth, the challenge was to make sure …
Wally Tomaszek
March 2026 · ★ 5
My experience at East Meets West Dental clinic was absolutely amazing and I was so surprised at how modern and professional the doctors and staff were. I have to say they were actually better than my dentist in Canada with technology and equipment. There was no rush and they took x-rays with a machine that I had not seen before that did a full surround x-ray focussing on every tooth …I was really impressed. My cleaning was excellent too with my technician. I couldn’t thank them enough. I wasn’t used to this kind of care and service.
Lizard Inc
March 2026 · ★ 5
An excellent denta clinic.....A Clean environment with the latest technology and up to date treatments .....The doctor/dentist spoke very good English to help with my crown, filling and clean which I needed....same with all the dentists …
Daria Kodubenko
March 2026 · ★ 5
The best clinic that i’ve been so far! Had an excellent experience. Everyone was so nice and took care of me. They speak english. I made 14 teeth in 2 days Huge thanks to the whole team, to whom it may concern please made them a huge bonus! Doctors: Minh Anh, Teang and Vy! Girls from reception: Quynh, Hoa Everyone did a great job! Im so happy now
Nhiên Nguyễn
March 2026 · ★ 5
I am very satisfied with the service here; everything is very well-organized and professional.
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★ 4.8 (86 reviews)
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