Gloria
March 2026 · ★ 1
What a horrible experience. The dentist was very brutal when she extracted my son's tooth. She didn't wait for the anesthesia to take effect, and immediately after the injection, she proceeded to jump on a 5-year-old boy and proceeded to extract the tooth in the most brutal way she could. When I protested that it hurt, she told me that it didn't hurt and to shut up because they were going to extract it, despite the fact that my son was screaming "Now, doctor, now, doctor, please now!" convulsing in pain as if he were having an epileptic seizure. I will never go back. If you value your child at all, choose another option. This pseudo-pediatrician doesn't care about children. She should only be a dentist and not dedicate herself to pediatrics at all, since she doesn't have the gift. She just showers the kids with toys after the procedure, trying to mask the horror they experienced in her chair. And as a mother, you try not to make your child's experience worse and just try to get out of that nightmare office. That's why I didn't stay to "talk" with the "doctor" afterward. How horrible! And don't try to say I wasn't patient or that I called immediately to rectify what happened, just as you've done with the negative reviews you have. Have the decency to accept your mistakes and try to be better people and professionals, accepting the truthful opinions of people who had negative experiences in your office. You affect innocent lives, you know? My son is terrified of ALL dentists because of this. It's not all about maintaining the image of the business; the physical and emotional well-being of children is more important!
Clinic response ():
Response from the owner 3 years agoWe are deeply sorry you had an unsatisfactory experience at our dental practice. At Dentiland, we treat every patient as if we were treating our own family. We strive to ensure compassionate, comfortable, and effective treatment for everyone. Although you indicated you did not wish to contact us, if you wish to express your concerns in the future, please do not hesitate to contact us and ask for Dr. Brenda. We wish you all the best in your future endeavors. Translated by Google ・ See original (Spanish)