Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
I had a dental emergency that my insurance in California didn't cover. I snapped a tooth (inside the gum) that got infected and needed an extraction and implant immediately. My dentist (WITH PLATINUM INSURANCE) wanted $6,700, then another …
Reply from the clinic
Dear Kiel: Thank you for taking the time to share your experience, for us at DentalSPA our main interest is our patient’s satisfaction, of course their health is the most … More
Really recommended clinic, they made a really good job for a really cheap price
Reply from the clinic
Hola Marco! Thank you for your comments, we, are glad to know that you consider our clinic offers a great relation between quality and price, we will be happy to see you again.
The best dental clinic in the entire Riviera Maya. Super-professional, with excellent service and cutting-edge technology. Highly recommended.
Reply from the clinic
Thank you so much, Rodolfo, for your feedback! At DentalSPA, we know that the more trained and better equipped we are, the better the benefits our patients will enjoy. We're pleased that we met your expectations.
I had a great experience at Dental Spa! All of the staff were very friendly, professional and helpful. Dr Víctor was super knowledgeable and careful when attending to my teeth. Highly recommend this place!
Reply from the clinic
Dear Jennifer: thank you! for taking the time to share your experience, we are glad to know you enjoyed your time with us, we will be happy to meet you again when your travel plans bring you back into Playa
I wish to recommend this clinic to anyone seeking dental work in Playa del Carmen. The dentist, Paulina, is kind, personable, and is incredibly experienced. She is by far the best dentist I have ever been to and her work is outstanding. …
Reply from the clinic
Dear Its me: thank you for your kind words, I'm glad to know that you found our job up to your expectations, we will be happy to see you again when your travel plans brings you back into Playa del Carmen.
Veronica and Dr. Victor helped me find someone who could replace a rubber band bracket that came off. …
Reply from the clinic
Hi Jennifer!! thank you for your comment! we are glad to know that you are satisfied with our service, we will be happy to see you again in a near future.
I had a realy good experience!.Everybody was very professional and friendly.I definetly recommend it.
Reply from the clinic
Dear Peter: Thank you for taking the time to leave this review, we are happy to know that our work has fulfill your expectations.
I went to Dental Spa for a consultation to get a second opinion about transferring of my Invisalign case and caries that another clinic found on 4 of my teeth. I was seen by Dr. Victor Castromán. That was the best consultation I have …
Reply from the clinic
Hi Yulia!! Thank you for your kind comment, at DentalSpa the most important is our patients oral health, puting patients first requires to be honest, attentive and listen to their needs and give the advise we consider the best without any "commercial" interest. I am glad that we helped you to regain your confidence in humanity ;)
I highly recommend him. A few months ago I went to have my wisdom teeth removed and it went smoothly. I was delighted with Dr. Castromán's service and professionalism.
Reply from the clinic
Thank you so much Daniela for taking the time to share your experience. We are very pleased to know that you are satisfied with our work, and it will be a pleasure to see you again to continue taking care of your oral health.
Excellent customer service and doctors. Hygiene and Covid protocols were 100% implemented from the moment we entered. Excellent treatments. …
On our honeymoon and we got side tracked on the fun to have my husband get a double root canal - emergency. Excellent service and staff - accommodations on a Saturday. Highly recommend this for anyone needing dental services.
Definitely excellent service and attention from the girl at the reception to the care of Dr. Castroman, excellent doctor and person
Excellent bilingual service from the moment I made the appointment. Dr. Castromán and his team go above and beyond to ensure the patient feels safe, starting with all the necessary sanitary measures for controlling the coronavirus and continuing with excellent, pain-free dental care. Thank you 😊 …
My experience with Dental Spa was a 10/10! Everyone was super friendly and I was extremely satisfied with the work they did. Their work areas and tools comply with COVID regulations. Congratulations to all the Dental Spa staff! Great job!
For over five years, the service you've provided has been excellent, and now, during this phase, it's even more so, considering the importance of the safety measures expected of a healthcare service. Once again, thank you very much. I have my highest regard and full recommendation.
After making numerous inquiries about dental work in playa del Carmen, DentalSpa was the first to give me a meaningful and thorough response, and were able to fit me in with 24 hours notice. …
Reply from the clinic
Dear Caitlin: Thank you very much for your kind note, we are proud to learn that we fulfilled your expectations, and it gives us great happiness that you now feel confident … More
I had an excellent experience here at DentalSPA! I went in for a teeth cleaning & polish and it was very gentle, thorough, and my teeth felt extremely clean afterwards! The price was very affordable and the establishment reflects professionalism, quality, & compassion. I whole-heartedly recommend this place!
Reply from the clinic
Dear Mike! thank you for sharing your experience at our Clinic, we work hard to make our patients feel welcomed and confident with the treatment they receive, we are glad to know that we had fulfilled this goal. We sincerely hope to see you again next year.
Fantastic dentist! (I was searching online for a good dentist and came across DentalSpa.) …
Reply from the clinic
Dear Juliane, Thank you so much for taking the time to share your experience with us. We were … More
I arrived in Playa del Carmen for a 5-week vacation on November 1, 2019. After 4 days, I had a dental emergency that required an urgent appointment with the dentist, as well as several follow-up appointments over the next 4 weeks. I was …
Reply from the clinic
Dear Claude, we are very grateful for your feedback and are pleased to know that the passion that motivates us to care for our patients is palpable. We hope to see you again when your travel plans bring them back.
I had two teeth that had fillings that had fallen out and tooth that had broken. I was traveling to Mexico on vacation from Houston so my girlfriend contacted several places to get pricing and information. Marta, Veronica, and even the …
Reply from the clinic
Dear Jose thank you for taking the time to share your experience at our clinic, we believe dental visits shouldn´t have to be stressful, and we do our best to help our patients to enjoy as much as possible their visits to this paradisiac … More
Excellent service, comfortable and fast, as well as great flexibility in scheduling. First-class facilities.
Reply from the clinic
Thank you for sharing your experience at our clinic, we are glad we fulfilled your expectations
From my first visit to Dental Spa, I was delighted with the service from everyone. On my next visit, Dr. Paulina treated me, and everything was very pleasant. She always answered my questions. 😉 I definitely recommend them. 😀 …
Reply from the clinic
Hi Sofy, thank you so much for sharing your opinion with us. At DentalSPA, we consider it essential that our patients feel confident asking any questions they may have to clarify their doubts and know that they are putting their dental … More
Easy location next to the ferry terminal, I was able to schedule a cleaning and had an appointment the next day! Dr. Paulina cleaned my teeth to perfection! Thank you very much! Price was really good too! I recommend this Dental Spa for your dental care.
Reply from the clinic
Niko thank you for taking the time to share your experience with us, we are glad that you found our location as a conveniant one,hope to see you next time when your travel plans bring you back into Playa del Carmen
Received a cleaning and whitening while on vacation in Playa De Carmen. The service was impeccable from beginning to end. Even leading up to my appointment the staff stayed in contact through emails to ensure they were accommodating any …
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