Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
Victor and staff gave me excellent care while I was in a Playa. I would highly recomend DentalSpa.
I had a great experience with them! They check on you to know if you are ok and I had an emergency root canal done with a crown all done in the same week with a lot of professionalism great service and If I can I want to go back to take …
Reply from the clinic
Melissa: We are glad to learn you are feeling much better after the treatment. We appreciate your comments, and we'll be happy to see you when your travel plans bring you back into Playa del Carmen
Dr. Victor Castroman is an excellent dentist, he took care of me for many years. He is caring, he really saved me from a mistake that another dentist has made in the US. I had an infection that was going towards my chin because of a broken …
Reply from the clinic
Dear Lina, It was a pleasure to meet you once more during this past visit to Playa del Carmen. … More
They are very kind and attentive. I highly recommend them. They performed two tooth extractions on me and are very careful. Everything went very well.
Reply from the clinic
Hello Alegmz Thank you so much for leaving your kind comments. We're glad to know you were satisfied with the service you received. We're at your service for future treatments.
Lovely experience here, I highly recommend it. I speak very little Spanish and they were very accomodating. Great staff!
Reply from the clinic
Dear Lee: Thank you for comments, we are glad to learn you were satisfied with our service, please let us know if there is anything else you might need.
For those who are unfamiliar with DentalSPA and rely on reviews, my experience was pleasant from the moment I arrived. They offered me a bottle of water, and when I went in for a dental checkup, the receptionist and the dentist were both …
It was a pleasure being treated by Dr. Martha Hernandez. She is a very professional and highly recommended person. Don't hesitate to wait to make an appointment with her. The clinic is very well equipped, and I am very happy with the …
Excellent service; the receptionist was very attentive. Dr. Kimberly was very kind and careful while working; she did an excellent job. I was very satisfied with the service and will definitely return.
We went to this dental office and had a great experience.... Excellent service..
Very friendly, saw me immediately for a temporary filling on holiday.
The dentist is super friendly, she explains the treatment you need, nice place.
Excellent service from reception onwards, with a complimentary bottle of water at each visit. Dr. Martha Hernandez was extremely kind and professional.
Excellent service 👍 First visit today - I will definitely continue with my treatment with you. …
Excellent service. Superb facilities, I highly recommend them. They're my go-to dentists. 😀 …
Excellent experience. Dr. Marta, besides being very professional, was also very sweet and kind. I am very grateful.
My husband and I were vacationing and his tooth broke. I googled dentists and showed up at 10am on a Friday when they opened. With no appt., Betty at the front desk was very helpful and got us right in. Dr. Victor Castroman and Dr.Marta …
We're on vacation in Plata de Carmen, and we had an emergency. I found this clinic online and chose it because of its good reviews. I wasn't wrong; the service was quick and excellent. Dr. Hernández handled the emergency very efficiently and professionally. Thank you so much.
The service was excellent, and I loved the dental cleaning! 😍 …
Very kind in their treatment, in their service and super well attended
While on vacation, one of my teeth chipped I looked a dentist around the area I was staying at and Dental Spa had good reviews with good reason. One of the best dentists I have ever been to. Very professional, a very clean establishment and …
Great treatment of my children, facilities in perfect condition, and the dentist is excellent at his job. I was very satisfied with the overall service.
Great experience I ever had with dentist! I love this place! They are really nice and professional!
The facilities and service are excellent. I'm in the process of having a wisdom tooth extracted, and they've given me accurate and precise information for the surgery. I'm very happy with the service provided at the clinic. I highly recommend it.
An excellent place to receive dental care. I hadn't been to the dentist in years, and Dr. Elliot Bouchanan took the time to diagnose my needs, explained the procedure thoroughly, and made me feel very comfortable. …
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