Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
This place is Great! from the front desk to the Specialists, everybody is very helpful and professional. I had to get a tooth extracted and chose the perfect place in Playa. The procedure took about 45 minutes and went flawless. Great Team! will be back for any future dental needs.
Reply from the clinic
Dear Eliyas: Thank you for your comments and your preference, we will be glad to see you again when your travel plans bring you back
I'm picky about dentists, and I must say this was the best ultrasonic teeth cleaning I have ever had. In the U.S. an assistant will usually do most of the cleaning, so the quality is very unpredictable. The actual doctor does the work here …
Reply from the clinic
Hi Jesse We are happy to learn that we are up to your expectations, at DentalSPA we work hard to follow very high-quality standards to provide the best service to our … More
I had two implants done by Dr. Victor and I could not be happier! I first went to the Dental Spa in February to have two bone graphs and the implants put in. Everything went well and both of the bone graphs took. 8 months later I returned …
Reply from the clinic
Amanda: You were a great patient, thank you for choosing us to help you to regain your confident smile! We are looking forward to seeing you again next year!
Incredibly excellent and fast service! I had a wonderful experience. I will definitely return for future treatments.
Reply from the clinic
Thank you so much Mariangela for your comments. It will be a pleasure to see you here again in the future so I can continue helping you have a beautiful and healthy smile.
I fractured my tooth so badly that it required a crown to repair it. This entailed root canal treatment in addition to the manufacture and fitment of the crown. Dr Victor and Dr Pauline performed different parts of the procedure. They were …
Dr.Fabiola Leyva & Dr.Victor Castroman muchos gracias. 🙏 Thank you so much for your help. Lo siento mi español es muy mal. …
Reply from the clinic
Muchas gracias Nigel por tus comentarios! It was a pleasure having you as a patient, we will be happy to see you again when your future travels bring you back.
I experienced unbearable pain while on vacation and went to DentalSPA. I was treated the same day and was able to enjoy the rest of my holiday. The entire team is so kind and accommodating. They pay close attention to hygiene – which is extremely important to me. I would definitely go back :-)
Reply from the clinic
Dear Keyit, Thank you so much for your comments and recommendation. We are very happy that we were able to help you enjoy your vacation.
Highly recommend for people who are looking to treat their teeth. I have replaced 7 fillings and got 5 crowns. …
Reply from the clinic
Dear Adir: thank you for sharing your comments about our service, we are glad that you are enjoying your new smile, we hope to see you again to continue your preventive / regular dental care when you come back to Playa
Amazing experience, fast, efficient and the people working there were very kind.
Reply from the clinic
Hola Boris: Thank you for your comments, we are glad that you had such good experience with us, we work hard to full fill our patients expectations, we will be happy to see you again.
I had an excellent experience. I was seen by Dr. Carolina Rosales López, and I was extremely satisfied with the service, professionalism, and speed. The receptionist, Verónica, was incredibly friendly and experienced. I highly recommend this place; it's also very modern and clean. I felt completely safe. Thank you!
Reply from the clinic
Good morning Maria, we are very pleased that we met your expectations and we appreciate your recommendation. For everyone at DentalSPA, it is very important to make our patients feel comfortable, safe and satisfied. We hope to have your preference again soon to continue taking care of your oral health.
This was one of the best dental services I've ever received. They booked my appointment on WhatsApp (which was nice). They had me in the chair at the exact time of my appointment...this has never happened to me in the past, I've always had …
Reply from the clinic
Hi Travis, thank you for taking the time to share your comments with us, we are glad to know that you enjoyed our service. We will be happy to see you again when your travel plans bring you back to Playa.
I had my wisdom teeth taken out at Dental SPA while in Playa almost 3 weeks ago. All I can say is WOW! I've been putting this off for years and finally decided to do it here. Dr Fabiola is amazing. I didn't feel anything when she took out my teeth and my recovery was quick and painless. Thank you so much!!
Reply from the clinic
Thank you Matthieu for your comments and confidence, we have shared them with the Dr. we are all glad to know that your recovery was quick and painless. We will be happy to help you keeping a good oral health.
Had to have 2 wisdom teeth removed as I came to Playa and experienced bad pain. After contacting them they booked me in 1 hour later which was amazing! The dentist was very helpful and attentive and they have kept close contact to ensure I am recovering well. Would recommend!
Reply from the clinic
Adam: Thank you for your comments, we appreciate the time you took to share your experience, we will be happy to see you again when you visit Playa again.
I spent the months of April and may in Mexico (PDC) this year (loved it). I had a previously cracked back molar and knew I needed a crown procedure done (3-4 appointments). The dental spa was fantastic - they made me feel at ease each …
Reply from the clinic
Hi CassidyQ thank you for your comments, we were happy to help you! at DentalSPA we do our best to make the visit to our office a nice, and relaxed experience. I hope to see you again when your travel plans bring you back into Playa del Carmen
I did a teeth cleaning and whitening here, the service was quick and the stuff is very friendly.
Reply from the clinic
Hola Nikolay! thank you for your preference and we will be happy to help you again to continue with your preventive treatments to keep a healthy smile
A fantastic an thorough teeth cleaning service. Paulina was kind and professional...my teeth look brand new 😁. Gracias. …
Reply from the clinic
Hola Harry! thank you for your comments, we will make sure that Dr. Paulina knows about them. we will be happy to see you again in the future to continue with the preventive care of your oral health
There simply aren't enough stars. Every single person I encountered at DentalSPA was extremely kind, professional and considerate. More importantly, unlike my experience with several dentists in the states, DentalSPA took into consideration …
Reply from the clinic
Dear Stacey: We want to thank you for the time you took to share your experience at our clinic, we are glad to learn that we could fulfill your expectations. as you well … More
THIS PLACE IS AMAZING. For two years, I have been having issues in two areas of my mouth but don’t have …
Reply from the clinic
Dear Adam: We appreciate your kind comments, and we are happy because you are smiling again with confidence, your comments will be shared with the rest of the team, and we will be honored to see you again when your travel plans bring you back into Playa.
DentalSPA was great to deal with and provided excellent professional service. I had a very sensitive tooth and instead of completing a root canal as another dentist has recommended, they performed a smaller less invasive service that fixed …
Reply from the clinic
Dear Becky: Thank you for sharing your experience at our clinic, we are glad that you are filling much better now and that you could continue enjoying your trip, we will be happy to assist you if needed when your travel plans bring you back into Playa
I had a great experience here and I am positive you will too. I had 7 upper crowns and bridge put in with a partial. And my new teeth are fantastic. I just love the new look. It took 2 weeks from start to finish for around …
Reply from the clinic
Dear Mr. Rankin! thank you very much for your comments, we are very glad to know you are enjoying the new look, we hope to see you next time you come to Playa.
Dr Paulina was extremely detailed and kind. Take the time to explain things in detail. Overall great experience.
Reply from the clinic
Dear Italo, we appreciate your comments, and we'll make sure Dr. Paulina receive the credit she deserves for her work, at DentalSPA our goal is to help our patients to relax while having their dental care experience, and then smile again with confidence.
We had a great experience here for our teeth cleaning! they were very friendly, professional and have strict covid protocols. Very impressed!
Reply from the clinic
Hola Jan! thank you for your comments, our patients and staff biosecurity is a top priority for us and we are happy that you could clearly notice it and we could made you feel safe at our facility. … More
I would go back there anytime. Muchísimas gracias por su excelente trabajo. I got an answer very quickly belonging my request. Then they gave me an apointment very quickly. When i got there the whole staff was very friendly, i felt that …
Reply from the clinic
Dear Fabienne: Thank you for comments, we are happy to know that you feel happy with the results after the treatment to received and we will love to see you again if your … More
During my vacation in Mexico one of my cavities started to hurt. Based on the reviews of DentalSpa I made an appointment. The lady at the front desk was very nice and helpful. The doctor did a X-ray to check the area of pain. We discussed …
Reply from the clinic
Dear Christan: Thank you for taking the time to share with us your comments, at DentalSPA we … More
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