Patients
Reviews of DentalSPA, Dentistas en Playa del Carmen.
Playa Del Carmen, Mexico. 249 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.2 out of 10
Overall score
DentalSPA Playa del Carmen is a 2010-established Mexican Riviera clinic with on-site CAD-CAM lab serving dental tourists. Genuine mixed review distribution and Mexican Riviera tourism infrastructure provide credible options for budget-conscious patients.
Authenticity
6/10Mixed review distribution (44 5-star, 6 mixed/negative); 2010-established Playa del Carmen clinic with on-site CAD-CAM laboratory.
Treatment quality
6/10Reviews mention Dr Victor positively for paediatric care; CAD-CAM same-day crown capability supports outcome consistency.
Cleanliness
6/10Mexican COFEPRIS regulatory baseline; on-site laboratory suggests substantial infrastructure investment.
Team
6/10Multi-dentist team including Dr Victor; specific cedula registration numbers not visible.
Price value
6/10Playa del Carmen Mexican Riviera tourism pricing typically below US; specific list not extracted.
Tourist suitability
7/10Playa del Carmen Mexican Riviera tourist hub; English-speaking team likely; on-site lab supports same-trip turnaround.
What comes up well
- Established 2010 with on-site CAD-CAM laboratory
- Playa del Carmen Mexican Riviera tourist hub
- Genuine mixed review distribution
Points to weigh
- Specific dentist cedula registration numbers not visible
- 12 percent negative review rate suggests some quality variation
- No JCI or ISO certification visible
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 249 reviews
Great customer service, friendly and professional staff, sent a what's app message and got a reply instantly. Highly recommended, Amazing Service
Reply from the clinic
Thank you Martin for your comments, We are glad to have lived up to your expectations. ! we will be happy to see you again in a near future
My husband lost part of his tooth/filling while we were on holiday so needed a temporary fix. After a search on Google for local dentists, Dentalspa had excellent reviews so I whatsapped them out of hours and they came back to me quickly …
Reply from the clinic
Hi Andrea! We know that unexpected situations like the one your husband experienced can affect negatively your travels and we do all in our hands to help our visitors to … More
I went to the Dental Spa with acute and extremely severe tooth pain. I was examined immediately, and a fracture in my tooth was discovered. I was …
Reply from the clinic
Dear Markus, Thank you so much for your trust and preference. We are pleased to have been able to help alleviate your pain, and it will be a pleasure to see you again in a few months, not only for your dental crown, but also to enjoy a few days in our paradisiacal Caribbean destination.
I had tooth pain and thought I needed a filling so I visited the dentist on vacation and found out I actually needed a root canal. Everyone in the office was so nice and welcoming over my four visits. I even got a quick massage before my …
Reply from the clinic
Dear Rebecca: Thank you for sharing your experience at our clinic, we are glad to been able to help you during your vacations and that you could not only solve your tooth … More
Excellent bilingual customer service; Secretary Veronica goes above and beyond to assist tourists. This is the second time my family and I have visited Dr. Victor and his team. They are all very skilled. Excellent cleanliness, excellent …
Reply from the clinic
Dear Sandra, Thank you so much for taking the time to leave your feedback. We appreciate your preference for our services and are very proud of the work of our entire staff … More
Dr Victor and his staff are the best. My wife had several procedures done, such as top left and right bridge, root canal and extraction. Would highly recommend them. They are very professional.
Reply from the clinic
Dear Terry: Thank you for your time to share your experience at our clinic, we pride ourselves on helping our patients in a holistic way, and we are happy that we could … More
Loved it here. Went for a ultrasonic cleaning and teeth whitening and I am loving my results. Everyone was so nice and friendly. I definitely recommend trying them out!
Reply from the clinic
Hola Diandra! Thank you for your comments, it's always a plesure to help our patients to smile with confidence. … More
We are very pleased with Dr. Victor and the staff. They were patient in providing details of treatment and treatment plan. We will be returning to complete the treatment plan in a couple months.
Reply from the clinic
Hola Jim! Thank you for taking the time to share your experience at our clinic, we appreciate the confidence you gave us and we will be happy to help you to smile again with confidence
Dr. Victor is very professional, honest and caring! He took his time to explain everything about the procedure and recovery timeline. His office is clean and the staff is friendly and accomodating. I highly recommend!
Reply from the clinic
Hi D Kat! thank you for sharing your experience at our office, we are glad that you found our service up to your expectations, it's always a pleasure to make our patients feel comfortable and safe with their treatments. We will be happy to see you again in a future visit.
I highly recommend! I had a dental emergency and I was seen immediately and was treated with the best customer service I could’ve asked for. The staff is great from the front desk to the dentist. And my smile is perfect again!
Reply from the clinic
Dear Lakisha Corbett: Thank you for your comments, we are very happy to have helped you to smile with confidence again, we will be glad to see you again when your travels bring you back to Playa del Carmen.
Excellent experience at the dental spa! Everyone is very professional and friendly. My husband had a teeth cleaning and zoom whitening and I had a retainer made and a cleaning. It was our first time getting the ultrasonic cleaning. It is much more intense than what I am used to but my teeth felt so clean and smooth after.
Reply from the clinic
Dear Jennifer Thank you for sharing your experience at our office, it was a pleasure to help you to keep a great oral health, we will be happy to see you again
After spending a ton of money and time, they FINALLY got my top 10 bañera correct. However, the guarantee was only offered to me “after” I was given Xanax and gas and only in Spanish. To say I was duped, is an understatement. Hoping that …
Reply from the clinic
“Katt Miakoda”: We are sorry to read your comments, at DentalSPA we proudly honor the guarantee we offer to our work and our guarantee depends on the proper care and follow up … More
Terrible experience - in the first appointment they defined price and dates for a surgery, afterwards they changed both several times, super unprofessional. Don't waste your time and money here
Reply from the clinic
Mark Niesl I am sorry that you had a bad impression of our service but is in our patient's (and our's) better interest that our patients have the best diagnosis prior to … More
I am extremely sensitive when it comes to dental work and have problems with anesthesia. The whole team here (especially Dra Suzanne) gave me so much care and attention through the process of completing my series of appointments. They …
Reply from the clinic
Dear Leanne: thank you for sharing your experience at our clinic, our patient's satisfaction … More
Im so happy that i choosed your services; Now im súper happy and confident with my new smile; thanks so much; im willing to go again when back in playa; hope you are all 🙏🤗✨ …
Reply from the clinic
Dear Vidia, Thank you very much for your preference, and your comments, experiences like this are what motivate us to continue giving the best of ourselves with each … More
Very through exam by Dr Victor going back for follow-up
Reply from the clinic
Thank you John for taking the time to share your comments, we will be happy to help you with your dental care.
Amazing job done by Susan! Very thorough and detailed explanations of the entire procedure. Highly recommended
Reply from the clinic
Hola Moshe: Thank you for sharing your experience, we are glad to have exceeded your expectations and we hope to see you again soon.
Everything was great, Susanna, a professional and knowledgeable surgeon. Thank you so much!
Reply from the clinic
Riccardo: Thank you very much for your comments. We hope to continue helping you with your oral health care.
The doctor who treated us was great, but the price is outrageous. They charged 500 pesos for a visit where only one extraction was performed, and we ended up paying a total of 4300 pesos—absurd! They gave us an estimate for the next visit, …
Reply from the clinic
Dear Guillaume, Thank you for taking the time to share your feedback with us. We appreciate that you valued the quality of the work done and the type of care you received. We … More
The care provided was exceptional, and the doctors' professionalism was the best I've ever experienced. I definitely recommend the office!
Reply from the clinic
Good afternoon, Manu VL: Thank you very much for your comments. It has been a pleasure serving your dental needs. We'll be delighted to see you again in the future.
Went in for a cleaning and it was VERY painful which I was not used to having many many cleanings in Canada. My gums bled way more than a traditional cleaning and left feeling like my teeth were still dirty. …
Reply from the clinic
Dear Stephanie: Thank you for taking the time to share your comments, we are sorry to hear that we didn’t fulfil your expectations, you can rest sure that we are working hard … More
Words could never express the gratitude I have for the entire team at Dental Spa! I went in for multiple procedures including wisdom teeth extractions, root canal and crowns. My anxiety was very high prior to my appointments and after …
Reply from the clinic
Dear Jared: It was a pleasure to help you with your dental needs, we appreciate you … More
Highly recommended, excellent hygiene, and the price for a new vinyl denture (around €100) is very reasonable and very well made. …
Reply from the clinic
Dear Alpay, thank you so much for your comments. It was a pleasure to assist you, and we look forward to seeing you again when your travel plans bring you back to Playa del Carmen!
Very professional, top notch dental care. Excellent hygiene and Covid procedures. Front desk, assistants and dentist all were courteous and helpful. I have been to many dentists, and this was the best dental care I have experienced, in my life! I highly recommend Dental Spa!
Reply from the clinic
Dear Dennis: Thank you for taking the time to share your experience about our service, for us it’s very important to make our patients feel relax and confident with the treatments we offer, and we are happy to learn that in your case, we reached our goal.
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