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Premium Clinic verified Verified star 4.7 (74 reviews)

Poliklinika Identalia Dental Clinic

location_on Petrovaradinska ul 1 · Zagreb, Croatia

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SmileJet verified · Mar 2026 👥 277 patients treated Replies in 2–4 hours 🔥 500+ actual views 📊 95% positive last 12 months 🌍 🇦🇺 🇸🇪 🇺🇸 international patients

Why Choose Poliklinika Identalia Dental Clinic in Zagreb?

Poliklinika Identalia is Zagreb's largest dental clinic, a fully digital polyclinic in Zagreb, Croatia, with 14 surgeries, an in-house lab, and over 26,000 implants placed collectively.

Poliklinika Identalia is widely recognised as the largest dental clinic in Zagreb, Croatia, and one of the most comprehensively equipped dental polyclinics in the country. Located at Petrovaradinska 1 in Zagreb, the clinic operates as a fully digital dental centre with 14 modern dental surgeries, an in-house dental laboratory, and advanced imaging technology including 3D CT scanning. The combined experience of the clinic's implantology team encompasses more than 26,000 dental implants placed, positioning Identalia at the forefront of implant dentistry in Croatia.

The clinic is particularly well known for its specialisation in implant rehabilitation, including the All-on-4 full-arch restoration protocol and the proprietary Zero Bone Solution approach for patients with significant bone loss. Poliklinika Identalia serves both domestic patients from Zagreb and the surrounding region, as well as international dental tourists who travel to Croatia specifically for implant treatment. To support foreign patients, the clinic offers accommodation and transportation services, making the dental travel experience to Zagreb as seamless as possible.

Treatments & Specialties

Identalia delivers a broad spectrum of dental services with a particular strength in complex implant and prosthetic rehabilitation. Key treatment areas include:

  • Dental Implants — single-tooth implants, multiple implants, and full-arch implant-supported fixed bridges
  • All-on-4 — full-arch rehabilitation on just four strategically placed implants, providing a fixed set of teeth in a streamlined surgical session
  • Zero Bone Solution — an advanced implant approach for patients with severe bone loss who might otherwise require extensive bone grafting
  • Periodontal Treatment — comprehensive management of periodontitis, including surgical and non-surgical therapy
  • Dental Crowns and Bridges — individually fabricated restorations produced in the clinic's own laboratory
  • Veneers — porcelain and composite veneers for smile aesthetic enhancement
  • Dentures — conventional and implant-retained removable prostheses
  • Diagnostic Examinations — comprehensive first check-ups including digital X-ray and CT imaging to form precise treatment plans
  • Painless Dental Procedures — protocols and anaesthetic approaches designed to minimise patient discomfort throughout treatment

All prosthetic work is supported by an in-house dental laboratory, which allows Identalia to control quality directly, reduce turnaround times, and offer tight coordination between the clinical and technical teams in Zagreb.

Technology & Facilities

Poliklinika Identalia describes itself as a fully digital clinic. The facility is equipped with a state-of-the-art CBCT/CT scanner providing precise three-dimensional imaging of bone structure, tooth roots, nerves, and surrounding anatomy — essential for accurate implant placement planning. Digital workflow tools enable virtual treatment planning, with prosthetic outcomes visualised before any clinical intervention begins.

With 14 dental surgeries, the clinic can accommodate a high daily patient volume while maintaining structured, organised protocols for each treatment pathway. The in-house laboratory produces crowns, bridges, veneers, dentures, and implant-supported prostheses using high-quality materials. A spacious, modern waiting area contributes to a welcoming patient environment in the heart of Zagreb. The clinic operates extended hours Monday through Friday from 08:00 to 21:00, and Saturday from 09:00 to 13:00, to accommodate patients with varied schedules.

Why Choose Identalia in Zagreb

Patients selecting Poliklinika Identalia for dental treatment in Zagreb and Croatia benefit from a number of compelling advantages:

  • Scale and capacity — As Zagreb's largest dental clinic with 14 surgeries, Identalia can manage complex, multi-stage treatment plans efficiently and accommodate international patients on scheduled visits
  • Implant volume and expertise — A collective team record of more than 26,000 implants placed represents exceptional clinical depth in implantology
  • Fully digital workflow — Digital planning, imaging, and in-house laboratory fabrication combine to deliver precise, high-quality prosthetic and implant outcomes
  • 5-year prosthetics warranty — The clinic backs its prosthetic restorations with a 5-year guarantee, demonstrating confidence in its work quality
  • International patient services — Accommodation and transportation support for foreign patients travelling to Zagreb removes logistical friction from the dental travel experience
  • Zagreb location — The Croatian capital offers excellent international flight connections, making Zagreb one of the most accessible dental tourism destinations in Croatia

Patient Experience

Patient feedback for Identalia consistently highlights the professional standard of care, efficient clinic organisation, and friendly, communicative staff. The clinic's emphasis on pain-free procedures and clear communication throughout treatment has contributed to a strong reputation among both local Zagreb patients and international visitors. The clinic's structured systems — coordinating multiple patients across 14 surgeries — are designed to keep appointments punctual and treatment milestones on schedule.

International patients receive dedicated coordination support, with assistance available for planning multi-session visits to Zagreb from abroad. The clinic's extended weekday operating hours provide flexibility for working patients and those travelling from overseas who may need to schedule appointments early or late in the day. A 5-year warranty on prosthetic work offers patients additional long-term reassurance following completion of their treatment in Zagreb.

Location & Accessibility

Poliklinika Identalia is located at Petrovaradinska 1, Zagreb, Croatia, in the Croatian capital city of Zagreb. As the political, cultural, and economic centre of Croatia, Zagreb is the country's best-connected city for international travel, served by Zagreb Airport (Franjo Tudman Airport) with direct flights to cities across Europe and beyond. The city's central location on the Pannonian Plain puts it within driving distance of Ljubljana, Slovenia, Budapest, Hungary, and Vienna, Austria.

Public transport in Zagreb is well developed, with trams, buses, and taxi services providing easy access to the clinic's Petrovaradinska location. For international dental patients, Zagreb offers a wide range of hotels, apartments, and other accommodation options at competitive price points, as well as a rich cultural offering — from the historic Upper Town to vibrant restaurant and cafe culture — making it an appealing destination for those combining dental treatment with exploration of the Croatian capital.

Patient Reviews from Zagreb

4.7

★ 74 reviews

F

Francesco Calia

March 2026 · ★ 5

In these last days of 2025, we arrived in Zagreb and we performed check-ups and cleanings. Both my wife, Silvana, and I now feel almost protected in this professional environment. Friendly and helpful. Quality of the finished work....excellent, to say the least, as always. Last day dedicated to visiting the beautiful city of Zagreb. In the Christmas climate, it's even more beautiful. Calia Francesco and Brandolese Silvana Mortara PV, Italy

Clinic response ():

Response from the owner a year agoA thousand thanks :) Translated by Google ・ See original (Italian)

D

Dubravka Krajinovic

March 2026 · ★ 5

Great, kind staff, professional!!!!!!! Everything was as agreed, transportation, sleeping.....services!!!!! Special thanks to Dr.med.dent Lovro Holjevac

Clinic response ():

Response from the owner 2 months agoThank you for your kind words! Translated by Google ・ See original (Croatian)

N

nicoleta brindusa Jugaru

March 2026 · ★ 5

I've known this clinic for many years. Every time I return for oral surgery or to accompany my husband, the staff is always professional, kind, and friendly. I've always been satisfied. I highly recommend it!

Clinic response ():

Response from the owner 3 months agoThanks for the lovely review! :) Translated by Google ・ See original (Italian)

K

Kaća Kasalo

March 2026 · ★ 5

More then great experience with whole Identalia team in every way. Very professional and very kind. My doctors are Julijan Kralj and Leonard Bergovec. Both excellent. Procedures were without pain completely, well done and well organized. I had 3 different cases. Do not be afraid of implant at all. My pocedure lasted less then 10 minutes and without any pain. You just feel anestetic shortly before start. CT scan was done before. Place is very comfortable and staff speak few languages. So many foreigners visit. Italians, germans, chinese, french as far I could see. Thank you so much!

Clinic response ():

Response from the owner 5 months agoDear Kaća, thank you so much for your wonderful words and detailed feedback 🙏💙. We are delighted to hear that you felt comfortable and pain-free during your treatments, and we will gladly pass your kind words on to dr. Julijan Kralj and dr. Leonard Bergovec – they will be very happy to read this. It means a lot to us that you highlighted both our professionalism and the friendly atmosphere. Thank you for your trust and recommendation – our whole Identalia team sends you warm greetings and looks forward to seeing you again! 😁✨

V

Vladimir Boronjek

March 2026 · ★ 5

I must commend the doctors and staff of the Identalia Polyclinic for their kind reception and painless installation of 8 dental implants as well as their opening. Both surgeries were painless and without any subsequent complications, I am truly grateful to the doctors and staff because I was very scared at first, but the fear quickly disappeared. Many thanks and all praise to the doctors and staff.

Clinic response ():

Response from the owner 5 months agoDear Vladimir, thank you from the bottom of my heart for such kind words 🙏💙. It means a lot to us that you shared your experience and that you felt that there is no reason to be afraid with us - that is exactly our goal: for patients to feel safe, relaxed and pain-free. It will be our pleasure to continue taking care of your smile, and our entire team sends you a big greeting! 😁✨ Translated by Google ・ See original (Croatian)

B

Bruno Ca

March 2026 · ★ 5

Since 2012, my family and I have had regular visits and treatments at the Zagreb clinic. Over time, we've seen the unwavering attention to patients and the highly professionalism of the doctors and staff. We also appreciated the decision to create a point of reference in Bergamo for minor procedures and check-ups. The organization was precise and reliable, with clear instructions and respect for deadlines. The hospitality team was also excellent, very kind and accommodating to our every need, and the agency that takes care of travel and accommodations. This long experience with Identalia is my personal one, and the clinic remains our trusted dentist to this day.

Clinic response ():

Response from the owner 8 months agoA thousand thanks Translated by Google ・ See original (Italian)

V

Višnja Tuškan-Krupić

March 2026 · ★ 4

Extremely friendly and professional staff, and top notch dentists! Well done to you and keep providing such top notch service👏👏 …

Clinic response ():

Response from the owner 10 months agoDear Mrs. sour cherry, Thank you for taking the time to share your experience with us. We appreciate your review, although we noticed that we got 4 stars instead of 5. It would be extremely helpful if you could share with us the reason. Your feedback is extremely important to us because it helps us to continuously improve our services and meet the needs of our guests. Please contact us via private message or phone to discuss your experience and to find ways to improve together. Once again, thank you for your review and we look forward to the opportunity to host you again soon and show you our improved experience. Sincerely, Polyclinic Identalia Translated by Google ・ See original (Bosnian)

F

Franc Dello Russo

March 2026 · ★ 5

Good morning. We've been coming to Identalia since 2012. We've always enjoyed the dental care and friendly, knowledgeable staff.

Clinic response ():

Response from the owner 11 months agoA thousand thanks :) Translated by Google ・ See original (Italian)

S

Samuel Marioni

March 2026 · ★ 1

My experience with Identalia was rather unpleasant. A large and well-organized clinic, but with doctors who work reluctantly and quickly. Teeth cleaning or tartar removal, as per their price list, lasted 7 minutes, €45 per arch for a total of €90... literally a quick wipe on the teeth. During the filling, the doctor (or assistant... it wasn't clear) worked without a dental assistant, so my mouth was constantly full of saliva because she couldn't work and aspirate at the same time. Furthermore, after a few months, the filling fell out, but I wasn't able to return to Croatia before the 6-month "warranty" on it. Furthermore... if you pay by POS, there's an extra €5 in commission... in 2025, where even coffee can be paid for by card. Think carefully before letting this clinic put your hands in your mouth. Ultimately, it might be better to stay in Italy or rely on other clinics in the area that do much better work.

Clinic response ():

Response from the owner 11 months agoDear Mr. Marioni, Thank you for your comment. We regret that your visit to our clinic was unsatisfactory, although we would like to emphasize that the treatments and prices you mentioned in your review are always clearly communicated to all patients in advance, including the time required for each procedure. The doctors at Identalia operate according to high professional standards and follow precise protocols. If there had been any complaints during the treatment, we would have regretted not being informed immediately – in that case, we could have taken immediate action. Furthermore, every service has a warranty period, but if the patient fails to attend check-ups or perform scheduled maintenance, this also has consequences. Regarding additional costs related to card payments, these are clearly indicated and in line with the practice of many other clinics. We strive to be as transparent as possible. We appreciate all feedback and are always open to constructive dialogue – but at the same time, we stand by the quality of our work and that of our team. Kind regards, Identalia Translated by Google ・ See original (Italian)

C

carmen

March 2026 · ★ 5

Professionalism, cleanliness, kindness, courtesy, and availability are some of the qualities of this clinic, with a fully organized team that assists you from your arrival throughout your stay in Zagreb. Very satisfied with the work, thank you, Identalia.

Clinic response ():

Response from the owner 4 months agoThank you so much, Carmen! We're delighted that your experience with Identalia was so positive and that you appreciated our attention and professionalism. We look forward to seeing you again soon in Zagreb or at our practice in Trescore Balneario 🇮🇹. For any questions, please contact us at 800 798 703 or WhatsApp +39 320 204 22 09. Translated by Google ・ See original (Italian)

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Poliklinika Identalia Dental Clinic

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★ 4.7 (74 reviews)

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