Confidential โ€” for patient review

Poliklinika Identalia Dental Clinic

Petrovaradinska ul 1, Zagreb, Croatia

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Last audited May 2026 By SmileJet Audit Team How we audit โ†’
AI Audit 6.4/10 4.7/5  · 192 reviews

SmileJet AI Audit Score for Poliklinika Identalia Dental Clinic: 6.4/10 overall. Authenticity: 6/10 โ€” Genuine review distribution (42 5-star, 1 4-star, 7 negatives) suggests real pool; Zagreb polyclinic with 14 surgeries and in-house lab.. Treatment Quality: 6/10 โ€” Real negatives mixed with strong positives; cumulative implant placement claim of 26000 across the polyclinic suggests volume experience.. Cleanliness: 7/10 โ€” Fully digital polyclinic with 14 surgeries indicating substantial infrastructure; Croatia EU regulatory environment.. Team: 6/10 โ€” Large polyclinic team with multiple dentists; specific Croatian dental chamber numbers not extracted.. Price Value: 6/10 โ€” Croatia EU pricing typically attractive for European dental tourism; in-house lab supports cost control.. Tourist Suitability: 7/10 โ€” Zagreb central location with EU regulatory framework; sized for substantial volume; international patient infrastructure expected.. Summary: Poliklinika Identalia is Zagreb's largest dental polyclinic with 14 surgeries, in-house lab and 26000 plus implants placed. Genuine mixed review distribution and EU-grade regulatory environment make it a credible Croatia dental tourism candidate. Key strengths: Zagreb's largest dental polyclinic with 14 surgeries; In-house dental lab; 26000 plus implants placed cumulatively; Croatia EU regulatory environment. Points to note: 14 percent negative review rate suggests some quality consistency variation; Specific Croatian dental chamber registration numbers not visible; JCI or ISO certifications not detailed. Confidence: Medium. Based on 50 reviews and 2 sources. Audited 03 May 2026.

SmileJet AI Audit

6.4 /10

Confidence

โ— Medium

Audited 03 May 2026

Authenticity

6

Treatment Quality

6

Cleanliness

7

Team

6

Price Value

6

Tourist Suitability

7

"Poliklinika Identalia is Zagreb's largest dental polyclinic with 14 surgeries, in-house lab and 26000 plus implants placed. Genuine mixed review distribution and EU-grade regulatory environment make it a credible Croatia dental tourism candidate."

Highlights

  • โœ“ Zagreb's largest dental polyclinic with 14 surgeries
  • โœ“ In-house dental lab
  • โœ“ 26000 plus implants placed cumulatively
  • โœ“ Croatia EU regulatory environment

Watch out for

  • โš  14 percent negative review rate suggests some quality consistency variation
  • โš  Specific Croatian dental chamber registration numbers not visible
  • โš  JCI or ISO certifications not detailed

Score Breakdown

Authenticity
6

Genuine review distribution (42 5-star, 1 4-star, 7 negatives) suggests real pool; Zagreb polyclinic with 14 surgeries and in-house lab.

Treatment Quality
6

Real negatives mixed with strong positives; cumulative implant placement claim of 26000 across the polyclinic suggests volume experience.

Cleanliness
7

Fully digital polyclinic with 14 surgeries indicating substantial infrastructure; Croatia EU regulatory environment.

Team
6

Large polyclinic team with multiple dentists; specific Croatian dental chamber numbers not extracted.

Price Value
6

Croatia EU pricing typically attractive for European dental tourism; in-house lab supports cost control.

Tourist Suitability
7

Zagreb central location with EU regulatory framework; sized for substantial volume; international patient infrastructure expected.

Important โ€” about this score

Please read before drawing conclusions about this clinic.

This score is an automated, opinion-based assessment generated by SmileJet's proprietary AI algorithm from publicly available information โ€” including aggregated third-party reviews, clinic-published materials, and other open-source signals. It is not a statement of verified fact, a professional medical opinion, or an endorsement, and individual experiences may differ.

How the algorithm penalises scores

Our methodology applies score reductions where signals are detected that, in the algorithm's assessment, may indicate: unverifiable or potentially overstated claims about clinical experience or credentials; review patterns the model flags as inconsistent with organic user behaviour; or limited independent corroboration of marketing statements.

These adjustments reflect algorithmic signal-weighting only and do not constitute an allegation of any specific wrongdoing by this clinic or its staff.

Clinics may request a review of their score at any time. Read full methodology โ†’

Why Choose Poliklinika Identalia Dental Clinic in Zagreb?

Poliklinika Identalia is Zagreb's largest dental clinic, a fully digital polyclinic in Zagreb, Croatia, with 14 surgeries, an in-house lab, and over 26,000 implants placed collectively.

Poliklinika Identalia is widely recognised as the largest dental clinic in Zagreb, Croatia, and one of the most comprehensively equipped dental polyclinics in the country. Located at Petrovaradinska 1 in Zagreb, the clinic operates as a fully digital dental centre with 14 modern dental surgeries, an in-house dental laboratory, and advanced imaging technology including 3D CT scanning. The combined experience of the clinic's implantology team encompasses more than 26,000 dental implants placed, positioning Identalia at the forefront of implant dentistry in Croatia.

The clinic is particularly well known for its specialisation in implant rehabilitation, including the All-on-4 full-arch restoration protocol and the proprietary Zero Bone Solution approach for patients with significant bone loss. Poliklinika Identalia serves both domestic patients from Zagreb and the surrounding region, as well as international dental tourists who travel to Croatia specifically for implant treatment. To support foreign patients, the clinic offers accommodation and transportation services, making the dental travel experience to Zagreb as seamless as possible.

Treatments & Specialties

Identalia delivers a broad spectrum of dental services with a particular strength in complex implant and prosthetic rehabilitation. Key treatment areas include:

  • Dental Implants รขโ‚ฌโ€ single-tooth implants, multiple implants, and full-arch implant-supported fixed bridges
  • All-on-4 รขโ‚ฌโ€ full-arch rehabilitation on just four strategically placed implants, providing a fixed set of teeth in a streamlined surgical session
  • Zero Bone Solution รขโ‚ฌโ€ an advanced implant approach for patients with severe bone loss who might otherwise require extensive bone grafting
  • Periodontal Treatment รขโ‚ฌโ€ comprehensive management of periodontitis, including surgical and non-surgical therapy
  • Dental Crowns and Bridges รขโ‚ฌโ€ individually fabricated restorations produced in the clinic's own laboratory
  • Veneers รขโ‚ฌโ€ porcelain and composite veneers for smile aesthetic enhancement
  • Dentures รขโ‚ฌโ€ conventional and implant-retained removable prostheses
  • Diagnostic Examinations รขโ‚ฌโ€ comprehensive first check-ups including digital X-ray and CT imaging to form precise treatment plans
  • Painless Dental Procedures รขโ‚ฌโ€ protocols and anaesthetic approaches designed to minimise patient discomfort throughout treatment

All prosthetic work is supported by an in-house dental laboratory, which allows Identalia to control quality directly, reduce turnaround times, and offer tight coordination between the clinical and technical teams in Zagreb.

Technology & Facilities

Poliklinika Identalia describes itself as a fully digital clinic. The facility is equipped with a state-of-the-art CBCT/CT scanner providing precise three-dimensional imaging of bone structure, tooth roots, nerves, and surrounding anatomy รขโ‚ฌโ€ essential for accurate implant placement planning. Digital workflow tools enable virtual treatment planning, with prosthetic outcomes visualised before any clinical intervention begins.

With 14 dental surgeries, the clinic can accommodate a high daily patient volume while maintaining structured, organised protocols for each treatment pathway. The in-house laboratory produces crowns, bridges, veneers, dentures, and implant-supported prostheses using high-quality materials. A spacious, modern waiting area contributes to a welcoming patient environment in the heart of Zagreb. The clinic operates extended hours Monday through Friday from 08:00 to 21:00, and Saturday from 09:00 to 13:00, to accommodate patients with varied schedules.

Why Choose Identalia in Zagreb

Patients selecting Poliklinika Identalia for dental treatment in Zagreb and Croatia benefit from a number of compelling advantages:

  • Scale and capacity รขโ‚ฌโ€ As Zagreb's largest dental clinic with 14 surgeries, Identalia can manage complex, multi-stage treatment plans efficiently and accommodate international patients on scheduled visits
  • Implant volume and expertise รขโ‚ฌโ€ A collective team record of more than 26,000 implants placed represents exceptional clinical depth in implantology
  • Fully digital workflow รขโ‚ฌโ€ Digital planning, imaging, and in-house laboratory fabrication combine to deliver precise, high-quality prosthetic and implant outcomes
  • 5-year prosthetics warranty รขโ‚ฌโ€ The clinic backs its prosthetic restorations with a 5-year guarantee, demonstrating confidence in its work quality
  • International patient services รขโ‚ฌโ€ Accommodation and transportation support for foreign patients travelling to Zagreb removes logistical friction from the dental travel experience
  • Zagreb location รขโ‚ฌโ€ The Croatian capital offers excellent international flight connections, making Zagreb one of the most accessible dental tourism destinations in Croatia

Patient Experience

Patient feedback for Identalia consistently highlights the professional standard of care, efficient clinic organisation, and friendly, communicative staff. The clinic's emphasis on pain-free procedures and clear communication throughout treatment has contributed to a strong reputation among both local Zagreb patients and international visitors. The clinic's structured systems รขโ‚ฌโ€ coordinating multiple patients across 14 surgeries รขโ‚ฌโ€ are designed to keep appointments punctual and treatment milestones on schedule.

International patients receive dedicated coordination support, with assistance available for planning multi-session visits to Zagreb from abroad. The clinic's extended weekday operating hours provide flexibility for working patients and those travelling from overseas who may need to schedule appointments early or late in the day. A 5-year warranty on prosthetic work offers patients additional long-term reassurance following completion of their treatment in Zagreb.

Location & Accessibility

Poliklinika Identalia is located at Petrovaradinska 1, Zagreb, Croatia, in the Croatian capital city of Zagreb. As the political, cultural, and economic centre of Croatia, Zagreb is the country's best-connected city for international travel, served by Zagreb Airport (Franjo Tudman Airport) with direct flights to cities across Europe and beyond. The city's central location on the Pannonian Plain puts it within driving distance of Ljubljana, Slovenia, Budapest, Hungary, and Vienna, Austria.

Public transport in Zagreb is well developed, with trams, buses, and taxi services providing easy access to the clinic's Petrovaradinska location. For international dental patients, Zagreb offers a wide range of hotels, apartments, and other accommodation options at competitive price points, as well as a rich cultural offering รขโ‚ฌโ€ from the historic Upper Town to vibrant restaurant and cafe culture รขโ‚ฌโ€ making it an appealing destination for those combining dental treatment with exploration of the Croatian capital.

Patient Reviews from Zagreb

4.7

โ˜… 192 reviews

F

Free Christ

April 2026 ยท โ˜… 5

Google

I can't praise the clinic enough. An unusually familiar atmosphere that immediately spreads to the patients. I never felt uncomfortable at any point. It is obvious that each of the staff behaves professionally. Especially a big compliment โ€ฆ

Clinic response ():

Response from the owner 11 months agoThank you from the bottom of my heart! Translated by Google ใƒป See original (Croatian)

V

Vlasta Pastuoviฤ‡ Aleksiฤ‡

April 2026 ยท โ˜… 5

Google

I am very satisfied with the services at Identalia. The administrative staff is extremely friendly, there is no waiting when arriving, I was always able to arrange appointments in accordance with my wishes and daily obligations. The doctors โ€ฆ

Clinic response ():

Response from the owner a year agoThank you from the bottom of my heart! Translated by Google ใƒป See original (Croatian)

A

Alida Mariotti

April 2026 ยท โ˜… 5

Google

From the first moment I stepped into the Identalia dental practice in Zagreb, I felt enveloped in a magical atmosphere. The staff, kind and attentive like enchanted fairies, welcomed me with a warm smile, making me feel immediately at ease. โ€ฆ

Clinic response ():

Response from the owner a year agoA thousand thanks :) Translated by Google ใƒป See original (Italian)

V

Vinicius Menini

April 2026 ยท โ˜… 5

Google

Very professional and a perfect result! Truly satisfied with everything, congratulations.

Clinic response ():

Response from the owner a year agoA thousand thanks :) Translated by Google ใƒป See original (Italian)

L

Lorena Stancich

April 2026 ยท โ˜… 5

Google

A truly positive experience for me and my family. Professionalism, education, courtesy, and kindness. Attention to the patient and their needs. Guaranteed results.

Clinic response ():

Response from the owner a year agoA thousand thanks :) Translated by Google ใƒป See original (Italian)

M

Marco Fracassetti

April 2026 ยท โ˜… 5

Google

This was my first time here, having both my arches redone. I can't thank you enough for how you worked, how you looked after me, and how you cared for me! I would never have been able to do it in Italy; 5 stars aren't enough! Thank you so much!!! ๐Ÿ˜ โ€ฆ

Clinic response ():

Response from the owner a year agoThank you so much Mr. Marco :) Translated by Google ใƒป See original (Italian)

M

Mauro Giorio

April 2026 ยท โ˜… 5

Google

A very positive experience, the staff is always kind and helpful. I was treated by Dr. Haris, whom I compliment for the kind and highly professional way he treated my case. He was non-invasive, calm, and patient, precise, and attentive to โ€ฆ

Clinic response ():

Response from the owner a year ago"Thank you, Mr. Mauro, We're happy to have met your expectations. We remain at your disposal :)" Translated by Google ใƒป See original (Italian)

L

Luciano Conconi

April 2026 ยท โ˜… 5

Google

A long-time client Reliable clinic, very attentive to patient needs. โ€ฆ

Clinic response ():

Response from the owner a year agoThanks for the review! We're here to help. :) Translated by Google ใƒป See original (Italian)

B

Bruno Quistini

April 2026 ยท โ˜… 5

Google

I'm very happy I chose this facility. I found competent staff who know how to do their job admirably. Kindness reigns throughout the facility. A smile reigns, and above all, they โ€ฆ

Clinic response ():

Response from the owner a year agoA thousand thanks :) Translated by Google ใƒป See original (Italian)

G

Giancarlo Baiano

April 2026 ยท โ˜… 5

Google

Very well equipped studio and very professional and kind staff.

Clinic response ():

Response from the owner a year agoA thousand thanks Translated by Google ใƒป See original (Italian)

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Our Dentists

Specialist in Oral Surgery Leonard Bergovec - Oral surgery

Specialist in Oral Surgery Leonard Bergovec

Oral surgery

Specialist in oral surgery at Poliklinika Identalia in Croatia.

dr.med.dent. Specialist in Oral Surgery
H๏ฟฝ

Specialist in Dental Prosthetics Haris ล abiฤ‡

Dental prosthetics

Specialist in dental prosthetics at Poliklinika Identalia in Croatia.

dr.med.dent. Specialist in Dental Prosthetics
ID

Dentist Iva Drobec

General dentistry

Doctor of dental medicine on the clinical team at Poliklinika Identalia.

dr.med.dent.
AF

Dentist Anto Fabijanoviฤ‡

General dentistry

Doctor of dental medicine on the Identalia clinical team in Pula.

dr.med.dent.
SR

Dentist Silvija Rupฤiฤ‡

General dentistry

Doctor of dental medicine at Poliklinika Identalia.

dr.med.dent.
DB

Dentist Danijel Beฤ

General dentistry

Doctor of dental medicine on the Identalia team treating international patients.

dr.med.dent.
DI

Dentist Domagoj Ivanฤiฤ‡

General dentistry

Doctor of dental medicine at Poliklinika Identalia.

dr.med.dent.
AP

Dentist Anja Palac

General dentistry

Doctor of dental medicine on the Identalia clinical team.

dr.med.dent.
SV

Dentist Saลกa Vukina

General dentistry

Doctor of dental medicine at Poliklinika Identalia.

dr.med.dent.
PI

Dentist Petar Iliฤ‡

General dentistry

Doctor of dental medicine on the Identalia clinical team.

dr.med.dent.
JK

Dentist Julijan Kralj

General dentistry

Doctor of dental medicine at Poliklinika Identalia.

dr.med.dent.

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Poliklinika Identalia Dental Clinic

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★ 4.7 (192 reviews)