Patients
Reviews of Dental Del Real.
Guadalajara, Mexico. 59 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 59 reviews
From the moment I arrived, receptionist Fanny was incredibly friendly and always provided efficient and prompt service. Dr. Tatiana is highly recommended; she is very attentive, kind, and meticulous with treatments. She always provides precise and detailed information, as well as clear instructions on the next steps. Excellent service!
Reply from the clinic
Thank you so much Moni for your message, that's so sweet. These comments motivate us to keep going. Greetings.
I went for a consultation and checkup, but unfortunately, Dr. Francisco del Real wasn't there. The doctor who treated me immediately began treatment by grinding down part of the tooth. The treatment lasted over an hour and a half, severely damaging the tooth despite one cartridge of anesthesia, and it also damaged the gum. I definitely wouldn't go back. It seemed like he lacked experience or…
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technique.
Reply from the clinic
Cesar was very sorry to hear that. The treatment was carried out very carefully due to your previous treatments. I was pleased to be in contact with you to clarify any doubts, and we look forward to seeing you soon.
YOU'LL NEVER BE READY FOR THIS!!!! The experience of going to the dentist has completely changed my life. I went from hating having to go once or twice a year, to looking forward to going every week or every two weeks. The care is unbeatable, the service is undoubtedly the best I've ever experienced, and I have to say, my standards are extremely high. The staff is incredibly attentive,…
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e, well-trained, and professional. I haven't felt any pain at any of my appointments. I never thought I'd say this, but I love and enjoy going to the dentist with Frank and his staff. Congratulations! I don't think anyone is ever ready to receive this level of care.
Reply from the clinic
Wow, your review is amazing! Thank you so much! It makes us proud and inspires us to keep going and be better every day. It's a pleasure to serve you; we'll leave that artist's smile behind. Best regards.
From my experience, the clinical care has been excellent, thanks in large part to Dr. Viridiana. She is a very careful, meticulous professional, attentive to every detail—qualities that are truly evident in her work. She has performed several procedures on me—dental cleanings, cavity treatment, fillings, and my Invisalign clear aligner treatment—and I have been very satisfied with all of them.
I really enjoyed the dentists' treatment, especially Dr. Narda. She was very attentive, patient, and had a great touch. I took my mother to the same doctor, and she had the same experience. I would definitely return for Dr. Narda.
Reply from the clinic
Thank you very much Valeria, we appreciate your interest in leaving the comment, we hope to see you again soon.
💎💎💎💎 4 Diamond Dental Clinic. An incredibly comprehensive facility: they have everything on-site, from X-rays to custom dental guards. The service is professional, the facilities are modern and very clean, and the best part is that they even have a massage therapist available to treat you or your companion while you wait. The focus on patient comfort and experience is evident. Without a…
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doubt, a first-class clinic.
Reply from the clinic
Thank you so much for your words, they make us proud and motivate us to keep going.
I went for a dental cleaning and I don't plan on going back. I was treated by Dr. Mariana, who ended up forcing me to floss, even though I had a permanent retainer and found it wouldn't slide in easily. She left a piece of floss behind that I couldn't remove until recently, after I removed my retainer. Very rough treatment. I don't recommend it.
Reply from the clinic
I'm sorry to read your experience. At Dental Del Real, we always strive to make our patients feel comfortable, safe, and well cared for. Your comment helps us improve and pay more attention to detail. We'd love for you to give us a second … More
The service and quality of procedures at the clinic were very good, but they were very slow to respond to inquiries or schedule appointments.
Reply from the clinic
Thank you very much for your comment. We're glad to know you value the quality of our procedures. We take these comments seriously to continue improving and offer you faster and better service. Thank you.
I had a terrible experience at this clinic. I was treated by two unqualified orthodontists, and the treatment was unprofessional. Even though they performed the tests themselves, it wasn't worth the expense because, in the end, when I consulted another opinion, they confirmed that my bite had been misaligned, causing unnecessary wear on teeth. The doctor at Real did nothing when I informed him…
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of the poor work of the orthodontists and the poor treatment by orthodontist Mariana. Definitely don't waste your money. Look for other options. I don't recommend it. The material used in my treatment was of poor quality. I consulted with other orthodontists. I demand a refund because I didn't pay 3 pesos, it was almost 7 months of treatment. Don't waste your money.
Reply from the clinic
We sincerely regret that you were dissatisfied with the care and treatment you received. We would like to better understand what happened, so I will contact you as soon as possible to review your case in detail. Our commitment is to provide quality care, and please believe me, I will review and resolve your case as quickly as possible.
The doctors explain things well and listen to you, however, the receptionist doesn't pay attention to either the doctors or the patients. It's very difficult for me to continue with my treatment since it's all handled through her. She doesn't answer messages, and when I was there, she was constantly on her cell phone. It's so frustrating. I was willing to continue with the treatment, but it's…
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impossible like this. I can't beg to be heard. It's a terrible administrative system.
Reply from the clinic
Thank you for sharing your experience with us. We're glad to hear that the doctors were good to you. We're truly sorry for the inconvenience you experienced. Believe me, we'll take action, and I hope you can give us another chance.
Excellent care has been my dentist for more than 19 years, highly professional with a support team always in training and with the latest in technology and now in comfortable and beautiful facilities
Reply from the clinic
Thank you, we always try to stay at the forefront and continuously update.
I really like the service, the facilities are very modern and very professional.
Reply from the clinic
I'm glad you feel that way, thanks for your comment, best regards!
100% recommended professionals at your service for your dental health.
Reply from the clinic
Response from the owner Edited 2 years agoThank you very much Maryi, we are here to serve you.
Very happy with my results, and to top it all off, the attention and follow-up are incredible! I highly recommend them.
Reply from the clinic
Thanks Luis, credit also to you for your perseverance.
I had a great experience with Dr. Francisco and his team. My veneers look incredibly beautiful and I get plenty of compliments. They are trustworthy and prices are reasonable. I do recommend their service.
Reply from the clinic
Thank you so much!!!
From the first day, I was fully informed about the treatment and its estimated duration. At each visit, the progress was visible and satisfying. The care provided by the entire staff, especially Dr. Del Real, inspires confidence and peace of mind. The final result exceeded my expectations.
Reply from the clinic
I'm proud that you feel that way, it's a pleasure for me to serve you and give my best effort, greetings.
There is too much unpunctuality in the service and the work leaves much to be desired.
Reply from the clinic
I'm sorry you felt that way, I apologize, thank you for taking the time to write to us, we will address this situation.
I always love going to my follow-up appointments because of the care they give me 🦷🙌🏻 …
Reply from the clinic
My dear Flores, thank you for your trust.
I was very pleased with the professionalism and seriousness with which I received care. I had been to other places where they had never taken x-rays, but here, from the moment I arrived, they treated me exceptionally well. They explained the state of my oral health and created a treatment plan tailored to my needs. I highly recommend them 🙂
Reply from the clinic
Thank you so much for the review, it was a pleasure serving you, we hope to see you again soon.
The work was spectacular. The service was incredible. It changed my smile and my life.
Reply from the clinic
Thank you so much for your trust, your smile looks fantastic!!!
Dr. Del Real is an extraordinary dental professional. He gave me an excellent diagnosis of my teeth and created a treatment plan that improved my oral health like never before. He even managed to make my smile look great! Highly recommended.
Reply from the clinic
My dear Oscar, what beautiful words, a hug.
I'm very happy with the start of my dental treatment at Dr. Del Real's Clinic. They are professional and attentive.
Reply from the clinic
Thank you so much for your trust, we hope to see you soon!
From the moment I arrived, receptionist Fanny was incredibly friendly and always provided efficient and prompt service. Dr. Tatiana is highly recommended; she is very attentive, kind, and meticulous with treatments. She always provides …
The service and attention are excellent; without a doubt, it's one of the most comfortable and professional places for dentistry. The work is truly well done and done with care. I 100% recommend this place.
Reply from the clinic
Thanks Dini, we hope to see you soon, greetings.
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