Patients
Reviews of Dental Del Real.
Guadalajara, Mexico. 59 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 59 reviews
Excellent service, very nice facilities and very well located, 100% recommended, very professional treatment, with extensive knowledge and a lot of experience.
Reply from the clinic
Thank you for your words, they fill me with pride and the desire to keep going. Best regards.
Wow, world-class facilities and all the staff are very friendly and professional.
Reply from the clinic
Thanks Gris, we strive to have all the latest technology.
I loved my smile makeover! Dr. Del Real was very detailed and a perfectionist, and the entire staff was very attentive. Thank you! 😁 …
Reply from the clinic
On the contrary, thank you for your trust! Your smile looks amazing, especially since you're so cheerful!
Excellent care and service from Dr. Francisco and his entire staff. The prices are very affordable and the facilities are very modern. (You can see the work being done on a screen.) I highly recommend him.
Reply from the clinic
Thank you for your words, they encourage us to keep going, greetings.
Excellent service, punctuality at all times and human warmth, world-class facilities
Reply from the clinic
Thank you so much for your review, we're so glad you feel that way.
Highly recommended, he is highly professional, punctual and excellent quality work.
Reply from the clinic
Thank you very much Miguel, it's a pleasure to assist you.
I had a very good experience. I had an emergency, and the staff was available and attended to me with a positive attitude and kindness. I'm very grateful because it was Saturday night, and it was highly unlikely anyone would have been able to help me.
Reply from the clinic
Thank you Karla, I was happy to assist you with your emergency.
Comment now: After a long process of over a year, I'm no longer happy with these doctors. We had a quote and plan that they ultimately didn't honor. The doctor ultimately changed my plan, saying I needed 20 porcelain veneers, which initially cost approximately $6,000, and the current cost is $8,000 per veneer. They never kept their appointments; they always sent me 20 minutes late or to another…
Read the rest of this review
dentist who didn't know how my process was going. Comment before: I'm very happy with the results so far; it's well worth the expense. They are very professional and perfectionists. Something I really liked is that they give you a plan with timelines and costs, which makes me feel more comfortable. Unlike other dentists, at Dental del Real, they respect what you want to do with your smile!
Reply from the clinic
Response from the owner Edited 3 years agoThank you very much, José. Obviously, the main thing is your reason for your consultation and ensuring the naturalness of your smile. I'm very puzzled by your recent review, José. We generally respect both prices and timelines. I apologize and would like you to provide me with your information through this means or contact me so I can better understand your situation and check what might have happened. Best regards!
Excellent service, extremely professional staff, and highly recommended. I love that they always have great music and videos on the TV; it helps me relax and not feel stressed.
Reply from the clinic
Thanks Liz, we make your visit a truly memorable experience.
They are very unpunctual and waste patients' time. If they treat their work this way, I doubt I would recommend them to anyone.
Reply from the clinic
I sincerely apologize. It is never our intention to waste our patients' time. I am very sorry for the inconvenience. Sometimes unforeseen situations arise during consultations that are beyond our control in terms of time. We must remember that we are dealing with human beings, and when this happens, we need to dedicate a little more time than planned to attend to them properly. Unfortunately, this complicates our schedule and causes these minor delays. I reiterate my apologies and hope to make it up to you in some way. Sincerely,
The doctor is very attentive, explaining the entire procedure and what you can expect in detail. He is very specific about pre- and post-operative care. In my case, he successfully extracted my wisdom teeth; it was painless and very quick. Recovery has been easy and uncomplicated. Highly recommended.
Reply from the clinic
Thank you so much for the review. Our main mission is to make the process pain-free during and after, which is why we do everything in our power. I'm glad everything went well.
Excellent service from Dr. Francisco del Real, high-quality facilities and equipment. I highly recommend him.
Reply from the clinic
Thank you so much, Oswaldo. It's truly wonderful to read comments like yours, as they motivate us to continue on this path and strive to do even better. Best regards.
Dr. Francisco del Real's extensive knowledge and experience are immediately apparent, inspiring confidence that he knows exactly what he's doing. He also demonstrates remarkable skill in acting with precision and speed during his treatments. And overall, the service and quality of the entire clinic staff is excellent!
Reply from the clinic
My dear Juan Francisco, I greatly appreciate your kind review of our work and team. We always strive to provide the best for our patients, and I must also acknowledge your consistency and discipline in following up on your treatment. We have undoubtedly formed a great team. Thank you for your trust, and I send you my warmest regards.
Excellent attention and service from your entire team, thank you Dr. del Real
Reply from the clinic
I'm so glad you have such a good opinion of our team. We always strive to be at the forefront and offer the best treatment options to each of our patients. Thank you for your trust. Best regards, Wulfrano.
An excellent doctor. I went on a friend's recommendation, and I was truly impressed by the service and quality of care. The team is excellent, with extensive experience and top-notch treatment. I highly recommend Dr. del Real's work. And the warmth and kindness with which I was treated was outstanding.
Reply from the clinic
Paulo, we are very flattered by your words. I'm so glad you're happy with our service and team. Comments like yours definitely motivate us to keep giving our best and striving to do even better. Thank you so much. Warmest regards.
I highly recommend Dr. Francisco's work. On Monday, he performed an aesthetic contouring procedure on me, and I have noticed very favorable changes since then. In addition, there was practically no pain during the procedure or in the days following. To top it all off, the quality-price ratio is excellent.
Reply from the clinic
My dear Miguel, I appreciate your words; they fill me with pride, satisfaction, and motivation to continue training and give my best. Best regards!
I went for a consultation and checkup, but unfortunately, Dr. Francisco del Real wasn't there. The doctor who treated me immediately began treatment by grinding down part of the tooth. The treatment lasted over an hour and a half, severely …
Reply from the clinic
Cesar was very sorry to hear that. The treatment was carried out very carefully due to your previous treatments. I was pleased to be in contact with you to clarify any doubts, and we look forward to seeing you soon.
Terrible customer service (or complete lack thereof), appointments are always late, and it's like they're doing you a favor by scheduling you; you have to keep insisting for an appointment...
Reply from the clinic
I'm sorry for the inconvenience, Wilbert. We try to send them on time, but sometimes it's beyond our control. I apologize.
Excellent service from the doctors at the clinic. Even though Dr. José Francisco is the director, he continues to provide personalized attention to each case. Excellent treatment and follow-up from the staff.
Reply from the clinic
Thank you Diana, it was a pleasure, we hope to see you soon.
Excellent place and team. Dr. Del Real is very professional.
Reply from the clinic
My dear Eng, thank you for your review and all your recommendations, we are very grateful, greetings.
Highly recommended, they are very professional and in a great location.
Reply from the clinic
Thank you Israel, it was a pleasure assisting you, we appreciate your comment, greetings.
Excellent service, attention and excellent quality materials. 100% recommended. I've had my veneers for 5 years and they haven't failed me once.
Reply from the clinic
Thank you so much Paty, in fact your transformation is one of the ones I've liked the most and I should mention that they're holding up very well because you're an excellent patient and disciplined with your hygiene and use of your mouthguard, greetings.
The doctor is very meticulous in his work, which gives me a lot of peace of mind. The quality of his work is evident, and although I haven't finished my treatment yet, I've already noticed a high level of professionalism in the staff and their equipment. Excellent service, cleanliness, and quality.
Reply from the clinic
Thank you, Marlene, for giving us the opportunity to serve you. You'll see how worthwhile the final result will be. We look forward to seeing you again soon. Best regards.
I loved it! Everyone was super professional, the facilities were top-notch, and the treatments were high-quality. Definitely highly recommended!
Reply from the clinic
Thank you for your review. We strive to stay updated every day to offer you better service. Best regards.
Want the same for your own teeth? Send a photo and we will come back with a written quote from Dental Del Real.
Ask on WhatsApp