Patients
Reviews of Dental - B.DENT.
Zagreb, Croatia. 54 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 54 reviews
Great experience with the team from B-Dent, having twelve crowns fitted. Highly recommended, ensured I was comfortable with the process at all times and took extra time in making sure the crowns fit perfectly. A regular visitor to Croatia from Australia I would definitely attend this clinic again. Special thank you to Antonia and Toni for looking after me.
Reply from the clinic
Dear Dan, thank you so much for your kind words and detailed feedback! 💜 We are delighted to hear that you felt comfortable and well taken care of during your treatment, and that you are happy with the result. It was truly our pleasure to welcome you at B-Dent, and we look forward to seeing you again on your next visit to Croatia. Special thanks from Antonia and Toni as well! ✨🦷
B.DENT of Zagreb is a professional company Specialising in implants. After consulting manager Mr Toni Kurti, and after many months of research I decided this was the way to go. From landing at the airport, everything was organised for me, including transport to appointments & booking accommodation. I had All on 4 implants from Nobel Biocare. The surgeon Mr Lovro was efficient installing the…
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implants with minimal discomfort. The impressions & alignment process was excellent. The final fitting was very accurate With the occlusal process was accurate to 0.1mm. I would recommend B.DENT to anyone With reservations about having implants Because of the attention to detail & professional care.
Reply from the clinic
Thank you so much, Steve, for your detailed and kind review! 🌟 We’re thrilled to hear that your experience with our team, from the consultation with Toni to your All-on-4 treatment with surgeon, was smooth and professional. Your trust means a lot to us, and we’re glad that every step, from transport and accommodation to the final fitting, met your expectations. It was our pleasure to ensure the process was precise and comfortable. Your recommendation is greatly appreciated, and we hope your new smile brings you confidence and happiness! 😁
Best dental clinic ever! Had an neodent implant done half a year ago but the process was so smooth and the implant fits perfectly. Looking forward to coming back in September to get the veneer done! Vrh 🙌👍
I never liked going to the dentist, but I felt comfortable from the moment I stepped into this practice. I received a warm welcome, and Dr. Tea Jarak's work combined skill and compassion. I never felt uncomfortable for a second. My questions were always answered. I could contact the patient relations manager at any time, even outside of office hours. I highly recommend this practice!
Absolutely amazing ordination. Whilst carefully and thoughtfully catering to their customers, it makes the unpopular trip to the dentist a little easier. Toni always made the effort to keep a good, clear and and friendly communication, explaining every step of the way and making this a very exciting experience, which it should be- you are getting a whole new smile after all. Besides the amazing…
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customer service, the quality and standards are absolutely outstanding. I am usually very specific with how I want things, and I must say that I had no complaints or remarks against my new shiny whites. Not only has my confident smile been restored, but no one seems to even notice I’ve had any work done on my teeth because of how natural and well blended in my falsies are. Thank you B dent, thank you Toni and thank you to all the lovely ladies who worked on my new smile 😄
This is a hands down best dental service. I live in US and each year I stop by for various work. Implants are done at equal or better quality than in US. I highly recommend it!
Reply from the clinic
Dear Mr. Dumančić, what a fantastic review – thank you! We love that you visit us all the way from the US every year (we’ll start calling you our ‘frequent flyer patient’ ✈️😁). It makes us proud to know our implants can compete with, or even beat, the US standard. Looking forward to your next trip – your dental family in Croatia is waiting!
Best dental clinic ever! Had an neodent implant done half a year ago but the process was so smooth and the implant fits perfectly. Looking forward to coming back in September to get the veneer done! …
Excellent and professional staff. Also, great approach with kids. As for neatness and cleanliness, I have absolutely no complaints. My recommendations for B-dent :)
Always a pleasant experience, top professionalism, I've been coming for years and I'm very, very satisfied!
I have visited B Dent on numerous occasions, over two separate visits to Zagreb. I was assessed for improvement work to my teeth and decided to go ahead with implants during my 1st visit. I returned after several months of healing and had my crowns fitted during my 2nd visit. Everyone I dealt with at B Dent were very friendly, they spoke and understood the English language very well, and by…
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their knowledge and professionalism, I felt respected as a customer and in very capable hands. I have waited a few weeks after treatment to post a review and I can report that so far, all is good, both with my implants and new crowns. So, I look forward to hearing my own dentist's opinion.
Reply from the clinic
Dear , We are extremely grateful for the kind words you sent us and shared with others. As you have said, we in our team try our best to make it easier for our patients to come to the dentist and we will do everything to leave the B.Dent clinic satisfied and happy. We are sure that you will visit us again, but this time only for control. Look after your teeth and take good care of them. ❤️
Update!!! ********** The clinic's reply that if they had given a refund, this would be an admissions of substandard practice. I would not have had to have the work redone if the work was up to required standard on the first place. Avoid at all cost! I went to B-Dent in Zagreb, Croatia in September 2023 for 22 crowns on my upper and lower teeth. I found the clinic through google reviews and…
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d was confident that I had found the right place to have this dental work completed. Following the completed dental work I began to have issues with discomfort and I had developed a ‘Lisp” which was quite embarrassing as I never had this prior to the dental work. I had hoped these symptoms would dissipate and gave it 3 months to settle before I realised that these issues were not going away. The crowns I was given were all in one piece and much thicker than my original teeth , hence the ‘lisp’ and the discomfort . I was unable to eat foods I could eat before and was so uncomfortable that I wore my mouth guard for 24 hours a day ( apart from when eating) as this gave me some relief from the discomfort. Even drinking tea was an issue with pain and discomfort. I reached out to the clinic to explain the problems I was having and I arranged to fly back to Croatia to allow them to address the problems. The dentist , Andrea pared down some of the extra thickness on the inside of the upper teeth which initially gave some relief. However after 3 days or so I had the gripping pain in my mouth again and needed to wear the mouth guard to manage the discomfort. I contacted the clinic to be told they could not do any more for me, even given my complaint of discomfort and again. On the advice of several people who had similar work carried I saw a dentist in Dublin who immediately recognised what the problem was, and told me that it was very poor quality work.I was told by the dentist I should’nt have been given crowns all in one piece and the one piece that had been fitted was far too thick pressing on the roof of my mouth. I was advised that I needed to have the one piece crowns removed and be replaced with individual crowns as the teeth are held in the mouth by ligaments and my teeth were being restricted by the one piece causing the pain and discomfort since being fitted. I had the top set of crowns replaced in February 2024 and found instant relief, I have no longer got a ‘lisp’ and I have no more discomfort from these top teeth. I will need to return to have the bottom teeth re - done as I did not have time on my first visit. I contacted B-Dental to advise them that I have to have all the teeth replaced as they should not have given me the crowns in one piece. When I returned from having the dental work re-done I asked B-Dent for a refund as I was very unhappy to have had to experienced pain and discomfort and expense only to need the the work re-done. I was told by the B-Dent clinic (Tony) that he believed that I had always intended to ask for a refund and they were confident the dental work was completed to a good standard ,despite my pain , discomfort and expense of time and money. This was a huge insult to me as I was happy to pay for a job well done , which in hindsight it clearly wasn’t. It was not a concern for Andrea or Tony that I had been in pain and discomfort since the crowns were fitted and that they had to re- fitted for the problem to be resolved. I paid €6330 for dental work in B-Dent plus the cost of getting there and gave the clinic the opportunity to remedy the issues I was having on my return, in January 2024. I would absolutely advise against going anywhere near this clinic as the work is not up to the expected advertised standard . Des, Ireland 2024.
Reply from the clinic
Dear Mr. Moor, We appreciate your review and the opportunity to address your concerns … More
I had a consultation with them today. Flew all the way from UK. I have to say they are one of the best dentists I have come across UK, DENMARK AND INDIA. Always try to help out the patient and guide you all the way to make sure you understand everything. They do the best implants at a very cheap price in europe. I would 100% sugest them. Very clean, professional, hygienic and kind receptionists…
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and doctors. I will be coming back to them in a couple of months.
Everything is excellent, kudos to the entire team for their professionalism and kindness!
Top people..a perfect team that is very caring, attentive and kind..I recommend it to everyone..I will be their patient for as long as I live..well done B Dent, well done girls 😃😉 …
Friendly staff, a very pleasant feeling during the treatment and a big smile of satisfaction at the end!
Saving and taking care of my teeth more than a decade 😁 …
A great team of top experts, dedication to each patient and excellent communication. My recommendations!
At the first meeting, I was greeted by friendly staff. Along with my wishes, which I wanted to fulfill, I immediately received advice and recommendations from the professional staff, which I accepted and for now everything is going well. I hope to have a new smile soon. Thank you
I can’t say enough about the great experience I had at B Dent. I came over from the US by myself to get veneers. From the beginning, Alma helped me throughout the whole process with the planning, pricing, my accommodations, transfers, etc. Everyone at the entire dental practice made me feel calm and welcome every step of the way. Dr. Andrea did an amazing job on my teeth. It was exactly what I’d…
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hoped for. I would recommend B Dent to anyone planning on having dental work done professionally and efficiently. Thanks again Alma, Andrea, Toni and everyone at B Dent!
I’ve been to B Dent twice, once for a wisdom tooth extraction. The procedure itself was quick and smooth, and the surgeon was very kind, and reassuring throughout. What sets B Dent apart is the kindness and care of the staff that is unlike other dentists I have had experience with. I felt a bit dizzy and unsteady after the procedure, and they made me rest, constantly watching over me and made sure…
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I was OK before I left the building. The follow up call the next day is also much appreciated. All in all, a very happy dental patient.
Professional and wonderful doctors and assistants. Our children now love going to the dentist too 🙂 …
Fear of the dentist for years...and then a recommendation. Hey beauties my friends and no more fear. Thank you..from ❤️
I never liked going to the dentist, but I felt comfortable from the moment I stepped into this practice. …
Excellent service, professional, friendly, punctual. Everything in one place, no wasting time around the city. For every recommendation 👍 …
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