Reviews of Clínica Oral Essence Dental Clinic.

Hello, our WhatsApp number is the same as our landline number: 8432341702

Our hearts are filled with gratitude for your kind words and preference. You are the kind of patient every professional would love to have. We loved having you and taking care of you.

Thank you, Jairo. It was a pleasure serving you. You're welcome anytime.

We are delighted by the compliment and your preference. Thank you for choosing us.

Hello Vivian, this is Dr. Simone, and I would like to express my deepest gratitude for your kindness and trust. Indeed, I always strive to handle all my patients' cases with great responsibility, considering the patient's entire history as reported to me, and I plan according to the current situation in which I receive each one. With you, it was exactly like that. And for a good diagnosis and planning, I always request initial exams, and if necessary, I ask for complementary ones. The radiology clinics to which we refer patients for exams operate with confidentiality and generate a login and password for patients, which our clinic's secretary cannot access. For this reason, I advise my patients to schedule a follow-up appointment in 8 days, to allow time to receive the exams and reports. In your case, there was a problem with the release of the exam by your health insurance, which further delayed our response, and in these cases, Vivian, regardless of the type of service provided by the health insurance company, only the policyholder can resolve the issue, which is beyond our competence and access to our system. That's why our secretary advised you to contact the radiology clinic to deal directly with them. It wasn't her intention to convey that message, especially since we understand that written words don't have the intonation of our voice, and depending on how we feel at the moment, we interpret them incorrectly. And if you chose to have the exam done privately, you just had to present the request at the radiology clinic, and they would perform it. I understand that these cases of refusal of procedures by the health insurance company are very annoying and greatly delay our lives. But I hope you now understand that no authorization was made by our clinic, as we cannot resolve the particularities of authorization from health insurance companies, which only authorize coverage for policyholders. Regarding your generalized anxiety, this was considered from our first contact. And I sincerely hope that you will seek a way to control it, in order to have a better quality of life. Your case was left pending because you informed us that you were going to travel, but we have your entire medical record, which includes all the support that my team and I have given you. As we work with multiple professionals, which your case requires, after your consultation with the three of us, we were outlining the best way to resolve your case safely, scientifically, and responsibly. We prescribed medication and informed you that after you returned from your trip, we would resume the necessary procedures. We are very sorry that we did not fully satisfy you, but rest assured that we will always act with respect for ethics and the particularities of each patient, using the necessary tests for accurate diagnoses and always working in consultation with our team, which is competent in its area of ​​expertise, so that everything is done according to the need, and that we can align the patient's wishes with what is possible to do to promote health, stability, aesthetics, and patient satisfaction. Because there is no way to carry out a correct treatment without a good diagnosis and planning. Remember what I told you, you are bigger and far superior to your fears. Don't let this anxiety control you and prevent you from achieving your dreams, or even undergoing procedures that will improve your quality of life, self-esteem, and restore your health. Be at peace!

Thank you for your kind words, Sabrina. It was a great pleasure taking care of you. Now all that's left is to maintain your beauty and health.

Our goal is always to make things easier and solve problems. We have excellent partnerships to make your life easier and more manageable. We look forward to your return with the results of your exams.

THANK YOU! It is and always will be a pleasure to have you here. We're so glad you enjoyed it; it fills our hearts with joy and confirms that we're on the right track.

Thank you very much for the recognition.

We're glad you liked it. We'll always be here for whatever you need.

Thank you Erikson for your recognition and trust in our work, it will be a pleasure to welcome you back, you can always count on us. Oral Essence Team.

Thank you for your recognition, Guilherme. We are happy to be able to contribute to your improvement and health. Count on us.

That's wonderful, Miriam. It's very gratifying to know that our mission is being fulfilled. We place great value on breaking down this fear of dentists, with humane and empathetic care. Knowing that Bruninha overcame this fear encourages us to continue on this mission. Thank you so much for your trust.

Thank you so much, Manuele! We are so happy to hear that. It's always a great pleasure to have you here.

Thank you so much for the recognition, Rafaela. Our mission is always to welcome you in the best way possible and with lots of love.

Some people enter our clinic radiating peace, love, and joy, and you are one of them. We love welcoming you and taking care of you and your family. Rest assured that you are part of our Oral Essence family. Thank you for choosing us.