Patients
Reviews of Cancun Dental Care.
Cancun, Mexico. 265 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Cancun Dental Care operates from a prime Hotel Zone mall location with a documented team of four licensed dentists and strong same-day emergency capability. Reviews across 265 Google ratings are organic and varied, with specific procedure details and price references supporting authenticity. A small cluster of 1-star reviews citing appointment cancellations and one misaligned implant case signals occasional execution gaps worth noting for high-stakes implant tourists.
Authenticity
7/10Baseline 8: 265 Google reviews, named doctors, website with license numbers. 0 verified reviews in dataset (-1). Final 7.
Treatment quality
7/10Baseline 8: recurring praise for major work (crowns, root canals, implants). 1-star cases include misaligned implants and failed crown (-1). Final 7.
Cleanliness
8/10Baseline 8: multiple reviews explicitly cite spotless/immaculate facility; staff in impeccable uniforms; Hotel Zone modern unit. No deductions. Final 8.
Team
8/10Baseline 8: 4 doctors with published license numbers and university degrees on website; multiple named in reviews. No deductions. Final 8.
Price value
8/10Baseline 8: All-on-4/5/6 price listed publicly ($12,900+); reviews cite specific prices paid; 50-70% savings vs US. No deductions. Final 8.
Tourist suitability
9/10Baseline 9: Hotel Zone location, 7 days/week 8am-8pm, free airport transfers, English-speaking staff, emergency same-day capacity. Final 9.
What comes up well
- 4 named dentists with published Mexican license numbers and university degrees
- 7-day 8am-8pm schedule with same-day emergency appointments confirmed in reviews
- Hotel Zone location enables walk-in access for resort-staying tourists
- Free airport transfers and concierge coordination for multi-visit cases
- All-on-4/5/6 dual-arch pricing publicly listed from $12,900 USD
Points to weigh
- One verified misaligned implant case required patient to fly back for correction
- Refund dispute documented: patient reported delayed/unfulfilled promise after prepayment
- Appointment cancelled same-day after patient flew in from Houston with no adequate substitute offered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 265 reviews
Fast, efficient and great results.i contacted Cancun dental the day before for a teeth whitening thinking I wouldn’t get an appt. They scheduled me right away, confirmed my appointment and the next day I had a cleaning and whitening. The …
Reply from the clinic
Thank you so much for sharing your experience! Your satisfaction is our priority, and we appreciate your kind words. Have a bright and beautiful smile!
we highly recommend this place i got my teeth whitened and my mother in law got her teeth cleaned she felt no pain at all and i as well didn’t feel pain !!! we will be back i attached my before and after
Reply from the clinic
Wow, your smile looks amazing! We're so happy you're seeing such a difference after your whitening, and it's fantastic that your mother-in-law enjoyed a pain-free cleaning. That's what we strive for! Thanks for trusting us with your dental care, and we look forward to seeing you both again!
Would recommend to anyone needing dental work! Fixed my broken tooth within an hour. Pleasant and great experience all around!!
Reply from the clinic
We're so grateful for your kind words and thrilled to hear that you had such a pleasant experience with us! We take pride in providing our patients with efficient and comfortable dental care, and your feedback is truly rewarding. … More
Great service and prices. Already planning 2 more trips back to do more dental work. Thank you for everything.
Reply from the clinic
Thank you for your wonderful feedback! We truly appreciate your kind words about our service and prices. We're thrilled to hear that you're already planning two more trips back to see us. It's our mission to provide top-notch dental care in … More
I had to have a crown reinserted after separating from the tooth. The positive service from my checking in with Alan to the dental procedure by the dentist was very professional. Should I be in need of emergency service at a future time when in Cancun, I will definitely call this office.
Reply from the clinic
Thank you so much for your kind words about your recent experience at our clinic. We are truly sorry to hear about the issue with your crown, but we are glad that our team, from Alan at the front desk to the dentist, was able to provide you … More
Edit: I’m redoing my review here because some things went wrong. One of my implants failed and also I wasn’t given great fillings but they’re okay for now from what my actual dentist told me. I also paid for Invisalign treatment but I was …
Reply from the clinic
Thank you so much, Samuel, for your incredibly kind words and for taking the time to share the experience you had at Cancun Dental Care! We are thrilled to hear that you had such a positive experience at our clinic. It's our top priority to … More
I broke a veneer while on vacation and it nearly ruined the entire trip. I broke the veneer at 11:15am and it was repaired by 12pm. Dr. Xavier did an amazing job and I’m so grateful he saved the day! He fixed the veneer to perfection. It was like magic!!
Reply from the clinic
Thank you for sharing your experience with Cancun Dental Care. We are so happy to hear that Dr. Xavier was able to save your vacation by repairing your broken veneer so quickly and skillfully. … More
I LOVE my Smile! The Doctor did amazing work on my smile. I feel like his work took years off my appearance. …
Reply from the clinic
Dear Amora, Thank you so much for your fantastic review! We are thrilled to hear about your … More
Cancún Dental Care saved our vacation! My husband broke his tooth and was very uncomfortable with the appearance. Cancún Dental Care got him in that night, made a temporary tooth, and a mold for the crown. 2 days later, we came back to get …
Reply from the clinic
We're so glad we could help! At Cancun Dental Care, we believe that everyone deserves access to high-quality dental care at an affordable price. We are truly grateful for your kind words … More
I had a wonderful experience receiving dental work from Cancun Dental Care, specifically four crowns, and I am delighted to share my feedback. …
Reply from the clinic
Thank you for your kind review! We at Cancun Dental Care are thrilled to hear about your positive experience … More
Got a tooth removed and two implants. Great service. Friendly and felt comfortable the whole time.
Reply from the clinic
Thank you, Kim, for taking the time to share your positive experience with Cancun Dental Care! We're thrilled to hear that you received great service and felt comfortable throughout the process of getting a tooth removed and two implants. … More
I had a emergency root canal from Xavier, and I can say he is the best dentist I’ve ever been to, I would highly recommend him to anyone Thanks again
Reply from the clinic
Thank you, Taylor, for sharing your positive experience with our clinic and for your kind words about Dr. Xavier! We're delighted to hear that you had a successful emergency root canal procedure with us. Dr. Xavier is truly dedicated to … More
the service was excellent everyone was so nice and outgoing! i went to get replacement retainers i had lost my original retainers, i was in cancun at the time so i looked up the closest dentist office that can take care of me quickly and …
Reply from the clinic
Thank you for your review of our dental office. We appreciate your feedback and are sorry to hear that you were not completely satisfied with your experience. … More
Me and my sister recently visited Cancun Dental Care and I must say, the service and convenience provided were absolutely exceptional. Firstly, their transportation service was a game-changer for international travelers.Once we arrived at …
Reply from the clinic
Thank you so much for your kind review of Cancun Dental Care! We are thrilled to hear that you and your sister had such a positive experience with us. We strive to provide our patients with the highest quality of dental care in a … More
Cancún Dental Care literally saved my vacation! I had a tooth that started to hurt after landing in Cancún. I started some antibiotics, hoping that the pain and infection would go away. Alas it didn’t, and Cancun Dental Care was able to fit …
Reply from the clinic
Thank you so much for your kind review! We are so glad that we were able to help you save your vacation. We know that tooth pain can be excruciating, and we are committed to providing our patients with relief as quickly as possible. … More
My experience at Cancun Dental Care was very pleasant. They do a perfect job, their service is excellent, and the doctors are very professional and helpful. I recommend them 100%.
Reply from the clinic
Dear Kenia Araus, Your heartfelt words fill us with gratitude and inspire us to continue our commitment to providing exceptional dental care. Your kind … More
Had 3 premolar implants and 5 crowns done at Cancun in dental care over 2 different stays. Very grateful for Dr. Jose Marcos Perales Payan for the consistent service and …
Reply from the clinic
Dear Jean-Marc Leonardi, We are delighted to receive your positive review of Cancun Dental Care. We … More
I can recommend the teeth whitening. Immediate appointment. The dentist was very careful and all staff really friendly.
Reply from the clinic
Dear Tamara, we truly appreciate your recommendation for our teeth whitening services at Cancun Dental Care. We're pleased to hear that you had a prompt appointment and that our dentist and staff's care and friendliness left a positive … More
Done eMax veneers at this clinic . Fantastic customer service. They use latest technology and materials. Had to come back for follow up appointment but I'm very satisfied with the work they've done. Ty
Reply from the clinic
Thank you, Mr. Pasino, for choosing Cancun Dental Care for your eMax veneers! We're thrilled to hear that you had a fantastic experience with our clinic and that you appreciated our use of the latest technology and materials. We understand … More
Excellent service, everyone was very friendly, they picked us up from our hotel and the service was very fast. I recommend it.
Reply from the clinic
Thank you for your review. We're glad to hear you were satisfied with our service. … More
I want to thank the doctors and all the staff at the clinic for the warm and excellent care they gave me. I am very grateful. I did not feel any pain, hehe. May God always bless you and multiply everything in your lives. I am very grateful to you. THANK YOU VERY MUCH 🙏🙏🙏🙏 …
Reply from the clinic
Thank you so much for your kind words! We are delighted to hear that you had a positive experience at our clinic. … More
I had a minor cavity treatment. The staff was very friendly and I got an appointment quickly. Dr. Mariana and resident Jonny took good care of me. Alan helped me with translation during the treatment. The treatment cost $120.
Reply from the clinic
Thank you so much for your kind words! We are so glad to hear that you had a positive experience at our dental office. … More
Excellent service, the place was super clean, very friendly, and I loved that it's run by a family of professionals!
Reply from the clinic
Thank you so much for your review! We're so glad to hear you had a great experience with us. … More
Excellent attention and service from the team made up of Dr. Bernabe, assistant Masto and Jonathan.
Reply from the clinic
Thank you so much for your kind words and positive feedback about our team. We're delighted to know we provided you with excellent care and service during your visit. We hope to see you again soon at Cancun Dental Care!
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