Patients
Reviews of Cancun Dental Care.
Cancun, Mexico. 265 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Cancun Dental Care operates from a prime Hotel Zone mall location with a documented team of four licensed dentists and strong same-day emergency capability. Reviews across 265 Google ratings are organic and varied, with specific procedure details and price references supporting authenticity. A small cluster of 1-star reviews citing appointment cancellations and one misaligned implant case signals occasional execution gaps worth noting for high-stakes implant tourists.
Authenticity
7/10Baseline 8: 265 Google reviews, named doctors, website with license numbers. 0 verified reviews in dataset (-1). Final 7.
Treatment quality
7/10Baseline 8: recurring praise for major work (crowns, root canals, implants). 1-star cases include misaligned implants and failed crown (-1). Final 7.
Cleanliness
8/10Baseline 8: multiple reviews explicitly cite spotless/immaculate facility; staff in impeccable uniforms; Hotel Zone modern unit. No deductions. Final 8.
Team
8/10Baseline 8: 4 doctors with published license numbers and university degrees on website; multiple named in reviews. No deductions. Final 8.
Price value
8/10Baseline 8: All-on-4/5/6 price listed publicly ($12,900+); reviews cite specific prices paid; 50-70% savings vs US. No deductions. Final 8.
Tourist suitability
9/10Baseline 9: Hotel Zone location, 7 days/week 8am-8pm, free airport transfers, English-speaking staff, emergency same-day capacity. Final 9.
What comes up well
- 4 named dentists with published Mexican license numbers and university degrees
- 7-day 8am-8pm schedule with same-day emergency appointments confirmed in reviews
- Hotel Zone location enables walk-in access for resort-staying tourists
- Free airport transfers and concierge coordination for multi-visit cases
- All-on-4/5/6 dual-arch pricing publicly listed from $12,900 USD
Points to weigh
- One verified misaligned implant case required patient to fly back for correction
- Refund dispute documented: patient reported delayed/unfulfilled promise after prepayment
- Appointment cancelled same-day after patient flew in from Houston with no adequate substitute offered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 265 reviews
While walking at the mall, I stopped by this dental office and got an appointment immediately. I had a profilaxis and the professional was very thorough. Very nice staff. I can recommend this very clean and well equipped office.
Reply from the clinic
Thank you for taking the time to leave your review! We're thrilled to hear that you had such a positive experience at Cancun Dental Care. We strive to provide immediate and high-quality care to all our patients, and it's gratifying to know … More
They are scammers, please avoid going to this clinic by any cost. I trvelled all the way from Maryland to have my crowns done. After my return, I …
Reply from the clinic
We’re truly sorry to hear about your experience, Masood. At Cancun Dental Care, we’re dedicated to providing top-notch care and ensuring our patients are satisfied, so your feedback is very important to us. We apologize if there was any … More
I recently got my wisdom tooth removed at Cancun Dental Care, and I couldn't be happier with the experience. The staff was incredibly friendly and professional, making me feel comfortable throughout the procedure. The dentist explained …
Reply from the clinic
Thank you for your recommendation and for sharing your experience! We're glad to hear that the removal of your wisdom tooth went smoothly and that you found our staff to be friendly and professional. Your comfort and care are our top priorities. We look forward to serving you again in the future!
Great service. Great staff. Had to be there as an emergency due to a robbery that resulted in a front tooth broken, and was very well taken care off. Even without an apointment. …
Reply from the clinic
Thank you for sharing your positive experience with us! We're pleased to have been able to assist you during such a challenging time. Providing excellent care, especially during emergencies, is our top priority. We're glad to hear that you … More
I broke my denture on Tuesday and I got told about Cancun dental care by my hotel the Wyndham altar staff are very helpful and lovely and the doctor is fixing my denture as we speak can't fault them guys highly recommend a visit. I'm from the United Kingdom
Reply from the clinic
Thank you for sharing your experience with us! We're thrilled that you chose Cancun Dental Care for your denture needs. It's fantastic to hear that our team provided you with helpful and lovely service. We're glad we could assist you … More
OMG MY FRIEND FALL ON OUR TRIP AND GOT HER TOOTH BROKEN. The Doctors of this place was awesome. I’m thinking to go get my teeth done with them. Very nice staff!
Reply from the clinic
Thank you so much for sharing your experience! It sounds like your friend had an unfortunate accident, but we're glad our staff could make the experience a little better. We always strive to provide top-notch care, and we'd be happy to help you with your dental needs as well
Was here about a year ago to get an extraction done and was very pleased and impressed with the quality of service and experience. One thing is they don’t haggle you about nothing here. Will be back for my implants.
Reply from the clinic
Thank you for taking the time to share your experience! We're so happy to hear that you were pleased with your extraction procedure and our overall service. We aim to provide stress-free dental care, and it's great to know we succeeded. We look forward to welcoming you back for your implants!
My husband and I were vacationing in Cancun and during our first night there my crown, unfortunately, came off while I was eating dinner. We were frantically looking up local dentists that could assist us and Cancun Dental Care was one of …
Reply from the clinic
Thank you so much for taking the time to leave such a wonderful review! We're so glad we could help save your vacation and get you back to enjoying delicious Mexican food. … More
While traveling on vacation I developed horrible tooth pain and swelling. Of course it had to be on a Sunday. I googled emergency dentists and found Cancun dental care was opened on Sunday and theybwere able to see me immediately. Dr. …
Reply from the clinic
Thank you so much for your heartfelt review! We understand how distressing dental emergencies can be, especially during a vacation, and we're glad we could help … More
I was very impressed by the service provided by Cancun Dental Care. Dr Xavier was very reassuring, and provided good advice. The collection and drop off at my hotel was an added bonus!
Reply from the clinic
We greatly appreciate your feedback! It's wonderful to hear that you were impressed with the service provided by Cancun Dental Care. Dr. Xavier and our team always strive to provide reassuring and helpful guidance to our patients. We're … More
Very pleasant experience working with all personnel at the Cancun Dental care. Everyone at the clinic is very polite and all English-speakers. Fast and efficient service, no waiting, knowledgeable doctors and dental assistants. Excellent job by Doctor Jonathan! Thank you and we will be back soon:)
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that you had a pleasant experience at Cancun Dental Care. Dr. Jonathan and the rest of our team strive to provide efficient, knowledgeable, and friendly service to every patient. … More
The service, cleanliness professionalism and knowledge of the dental center rivals’ top US dental practices. Truly recommend and appreciate their willingness to see us in very short notice. Jose O.
Reply from the clinic
Thank you so much for the fantastic review! We're so happy to hear that our service, cleanliness, professional staff, and knowledgeable dentists impressed you. It means a lot to be compared to the top dental practices in the US! … More
Very pleased with choosing this dental office. Great facility, attentive stuff, will recommend to my friends
Reply from the clinic
That's fantastic to hear! We are thrilled that you had a positive experience at our Clinic. Thank you for mentioning our great facilities and attentive staff - we take a lot of pride in both! We would be honored to be recommended to your … More
Lost a filling while on vacation in Cancun. I was able to make an appointment online and was seen within the hour. Everyone was friendly and knowledgeable. They did a great job on a very deep cavity. Did not experience any pain during the procedure. They provide top notch care
Reply from the clinic
Thank you so much for taking the time to leave such a fantastic review! We're so sorry to hear about your lost filling, but thrilled we could help while you were on vacation in Cancun. … More
Excellent dentist provided high quality work at a good price. If I need dental work in the future I will be back 🙂 …
Reply from the clinic
We're thrilled to hear you had a great experience! We strive to deliver top-notch dentistry at an affordable cost, and it makes our day to know we achieved that for you. We look forward to seeing your smile again soon!
Made a few trips to get some implants done, and have to say that I am very happy with the finished product :) …
Reply from the clinic
Thank you so much for taking the time to leave such a detailed and positive review! We understand how challenging dental anxiety can be, and we're thrilled to hear Dr. Tlalmis was able to make you feel comfortable throughout your implant … More
I am absolutely delighted. I had an emergency, called, and the reception staff were incredibly helpful. Upon arrival, I was greeted by a team of specialist dentists and felt very well taken care of. The clinic is spotless and equipped with …
Reply from the clinic
We are thrilled to hear about your positive experience! Your satisfaction is our top priority, and we are delighted that our team, led by Dr. Jonathan Tlalmis and his assistant Jony, could provide you with excellent care during your … More
My experience at the Cancun Dental Care in Plaza Kukulkán was perfect from start to finish. The receptionist greeted me and checked me in right away. Within minutes I met the dentist who explained all the steps involved in the whitening …
Reply from the clinic
Thank you so much for taking the time to write such a positive review of Cancun Dental Care! We are thrilled to hear that your experience from start to finish was perfect, and we truly appreciate your kind words about our receptionist, … More
They pick you up from the airport and provide all transport until your departure that is clinic related. I really appreciate the professionalism and the quality of my veneers. Excellent pricing and in a beautiful location. I highly recommend.
Reply from the clinic
Thank you so much for taking the time to leave us such a positive review! We are thrilled to hear that you had a wonderful experience with our clinic. We are particularly happy that you appreciated our: … More
This place was ideal for the dental services we required. Great location and modern equipment rounds out the clean and bright clinic in the prestigious Kukulcan Plaza. The reception, staff and Dental Professionals are prompt, efficient and …
Reply from the clinic
Thank you for sharing your positive experience at Cancun Dental Care! We're delighted to hear that our ideal location, modern equipment, and efficient staff at Kukulcan Plaza made your visit enjoyable. Your kind words about our prompt and … More
Excellent and professional. We live in Cancun and their driver, Jesse picked me up and brought me home when it was over.
Reply from the clinic
Thank you for sharing your positive feedback about your experience with Cancun Dental Care! We're delighted to hear that you found our services excellent and professional. It's great to know that our dedicated team, including our driver … More
I am happy with teeth that now function (unlike the dentures I have been wearing since March), but I am extremely unhappy about being in Cancun for 2 weeks and not being seen for the first week. I finally got my new teeth just a few HOURS …
Reply from the clinic
I'm glad to hear that you are happy with your new functioning teeth and that the transportation experience with Jesse and Alan was positive.I appreciate your feedback about scheduling departure dates and will certainly take it into … More
I contacted Cancun Dental Care to get 20 new zirconia crowns. Extremely happy with the end result and the professionalism of the dentist, Jonathan. He made sure I was happy with everything and was willing to make any corrections as needed. …
Reply from the clinic
We're thrilled to hear you're extremely satisfied with your 20 new zirconia crowns and the professionalism of dentist Jonathan. At Cancun Dental Care, we strive to deliver quality at competitive prices, prioritizing your safety and comfort. … More
The clinical care here was excellent: Dr. Jonathan is an artist and I highly recommend him. Cancun Dental Care needs to work on its transportation services (I was left stranded at the airport upon arrival) and communication regarding …
Reply from the clinic
Thank you for taking the time to share your feedback with us. We are delighted to hear that you found the clinical care provided by Dr. Jonathan to be excellent and that your treatment was a success. We appreciate your kind words and … More
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