Patients
Reviews of Cancun Dental Care.
Cancun, Mexico. 265 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Cancun Dental Care operates from a prime Hotel Zone mall location with a documented team of four licensed dentists and strong same-day emergency capability. Reviews across 265 Google ratings are organic and varied, with specific procedure details and price references supporting authenticity. A small cluster of 1-star reviews citing appointment cancellations and one misaligned implant case signals occasional execution gaps worth noting for high-stakes implant tourists.
Authenticity
7/10Baseline 8: 265 Google reviews, named doctors, website with license numbers. 0 verified reviews in dataset (-1). Final 7.
Treatment quality
7/10Baseline 8: recurring praise for major work (crowns, root canals, implants). 1-star cases include misaligned implants and failed crown (-1). Final 7.
Cleanliness
8/10Baseline 8: multiple reviews explicitly cite spotless/immaculate facility; staff in impeccable uniforms; Hotel Zone modern unit. No deductions. Final 8.
Team
8/10Baseline 8: 4 doctors with published license numbers and university degrees on website; multiple named in reviews. No deductions. Final 8.
Price value
8/10Baseline 8: All-on-4/5/6 price listed publicly ($12,900+); reviews cite specific prices paid; 50-70% savings vs US. No deductions. Final 8.
Tourist suitability
9/10Baseline 9: Hotel Zone location, 7 days/week 8am-8pm, free airport transfers, English-speaking staff, emergency same-day capacity. Final 9.
What comes up well
- 4 named dentists with published Mexican license numbers and university degrees
- 7-day 8am-8pm schedule with same-day emergency appointments confirmed in reviews
- Hotel Zone location enables walk-in access for resort-staying tourists
- Free airport transfers and concierge coordination for multi-visit cases
- All-on-4/5/6 dual-arch pricing publicly listed from $12,900 USD
Points to weigh
- One verified misaligned implant case required patient to fly back for correction
- Refund dispute documented: patient reported delayed/unfulfilled promise after prepayment
- Appointment cancelled same-day after patient flew in from Houston with no adequate substitute offered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 265 reviews
This dental group took good care of me. Highly recommend this dental group.
Reply from the clinic
Dear Ania, Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with our dental group. … More
This is by far the best experience I had with a dentist! Very professional staff from the ladies that work at the reception and all the doctors. I had an extraction, root canal, crown and cavities, all done in 3 appointments. Prices are …
Reply from the clinic
Dear Mr. Vlad, Thank you very much for taking the time to write us such an amazing review. It was a pleasure for our entire team to be able to take care of your dental needs. We will continue to work hard every day to achieve the high … More
I want to congratulate, thank, and recommend the AMAZING team at Dental Care 🦷! Today I had my upper third molar extracted, a procedure performed by Dr. Xavier and his nurse, Jonathan ✨. …
Reply from the clinic
Dear Andrea! On behalf of the entire Cancun Dental Care team, I want to express my sincere gratitude for sharing your experience and for giving us such a wonderful review. … More
Very good dental care. Everyone very nice and communication is excellent. Saved a lot of money and had a great vacation.
Reply from the clinic
Dear Linda. Thank you for your trust in our services. We greatly appreciate your kind words and are glad to hear that you felt well taken care of in our office. We are … More
Dr. Bernabe and nurse Jonathan are excellent, and in my 50 years I haven't had better dental care.
Reply from the clinic
Thank you so much for your kind review! We are delighted to hear that both Dr. Bernabe and Nurse Jonathan provided excellent dental treatment during your visit. We are committed to providing exceptional service and quality dental care to … More
Excellent service and professionalism ⭐️⭐️⭐️⭐️⭐️ They open the earliest, have top-notch technology, a great location, a very pleasant atmosphere, and, above all, a highly qualified staff. …
Reply from the clinic
Dear Susan, We are delighted to hear that you were satisfied with our services and want to … More
My mom cracked her front tooth veneer while in Cancun on vacation. The dentists here were wonderful to her and made her feel so comfortable . They did a great job!
Reply from the clinic
Thank you so much for taking the time to leave us a review! Our team is dedicated to providing exceptional care and making our patients feel comfortable during their visit. We understand how distressing it can be to … More
They are very kind and nice, that is true. However, both crowns that they installed in November 2022 are went off - one in December 2022 and the second one in May 2023. It cost me $2500+ to replace the first one in US dentistry, because …
Reply from the clinic
Dear Mr. Anton, On behalf of our team, we offer our sincerest apologies for any inconvenience … More
Excellent service. Dr Xavier was so efficient and attentive in re attaching my crown that fell off. Very thorough. The front desk was very nice as well and hospitable. Clean and professional. They got me in next day first thing in the morning!
Reply from the clinic
Thank you for your kind review! We are so glad to hear that you had a positive experience with Dr. Xavier and our team. We understand how important it is to have a dentist who is both efficient and attentive, and we are proud to have Dr. … More
They did an EXCELLENT job on my husbands teeth. He received a cleaning and they were professional, extremely polite and friendly and the space was clean. They used all sanitized equipment and he stated that it was a better job than what he receives in the states. He is coming back when we visit Cancun again.
Reply from the clinic
Dear Susan, Thank you for sharing your wonderful experience with us! We're thrilled to hear … More
I needed an urgent dentist for a tooth infection on Sunday and was helped big time by the team. They rescued the rest of my holiday. Very professional and friendly team that provided excellent dental service.The team did check in with me …
Reply from the clinic
Dear Wim Thank you for sharing your positive experience with us! We're glad to hear that our team was able to help you with your urgent dental issue and that we could … More
Excellent Services!!! A fast, painless service at a great price
Reply from the clinic
Dear Genesis, Thank you so much for your kind review! We are pleased to know that our services exceeded your expectations. We pride ourselves on providing fast, painless, and affordable service. Your satisfaction is our top priority, and we … More
Being on vacation in Cancun from US I broke one of my teeth. The front desk of the hotel recommended Cancun Dental Care at Plaza Kukulcan. I got an appointment there within an hour. …
Reply from the clinic
Mrs Gerrity, Your recommendation means the world to us. We genuinely care about our patients' well-being, and we're delighted that you had such a positive experience with … More
Dr Marianna and Alan were phenomenal, better than my doctor at home. Made me feel so at ease and done such a great job.
Reply from the clinic
We appreciate your trust and we're glad to hear you had a positive experience. Thank you and we look forward to seeing you again soon.
Excellent service - quick appointment, assistance with transportation and hotel rental - very comfortable. A good doctor - he explained everything, did not impose unnecessary work, thanks for saving the nerve. It turned out for one trip to do a lot of work at once. Thank you!
Reply from the clinic
Dear Sergei Thank you for the great feedback! We're happy to hear that you had a comfortable experience with our service. Our doctor was pleased to provide you with … More
Thorough dentist with a gentle touch. The staff was friendly and provided thorough explanations. Good prices and efficient dental work. This was our first visit to their office.
Reply from the clinic
Dear Kim, Thank you for choosing us as your dental provider. We're glad you had a good experience during your first visit and appreciate your trust in us. Our team is … More
I would highly recommend Cancun Dental Care! I had an absessed tooth and they drained the tooth and the abscess. They are very professional, friendly and thorough! The dentist personally came to our hotel and took us to the office. A …
Reply from the clinic
We are pleased to see positive comments about the service we provide, it is of the utmost importance for us to exceed the expectations of all our patients, that they feel comfortable and happy with the result. … More
Dr Pavon saved our wedding anniversary. The service was an experience unlike any other. We were picked up at our hotel and returned. My spouse broke her tooth and was treated promptly. I truly thank them for there professionalism.
Reply from the clinic
Mr. Reyes, for us it was a pleasure serving you and that everything went well in your wife's treatment, we hope we can continue to follow up! Happy Anniversary
During my vacation, I experienced a lot of toothache. I went to CDC at short notice (same day). They made a quick check and could solve the issue within a few minutes. The potential issue was explained properly. I was lucky that I only had …
Reply from the clinic
Dear Stefan, Thank you for taking the time to leave such a positive review of your experience with Cancun Dental Care. We are delighted to hear that we were able to solve … More
I came from Houston Texas to Cancun Dental care from the start of my treatment I was greeted with a very professional staff in a beautiful facility. The hours of operation are awesome open 7 days a week and always willing to help …
Reply from the clinic
Dear Seth, We are delighted to hear that you had an excellent experience with us at Cancun Dental Care. We appreciate your kind words about our professional staff and … More
Dr Arthur Jimunez was very professional, compassionate and kind. He made time for me when i really needed help. Thankyou for the excellent repairs to my broken tooth. …
Reply from the clinic
Dear Barbara, On behalf of the entire Cancun Dental Care team, we would like to extend our warmest regards and gratitude for choosing our clinic. We appreciate your positive … More
Amazing communication and service. I chipped my tooth badly at dinner, by 930 the next morning it was repaired!
Reply from the clinic
Thank you so much for taking the time to leave us such a positive review. We're thrilled to hear that you had a great experience with our clinic and that we were able to promptly repair your chipped tooth. Providing excellent communication … More
I put on two crowns. They gave me a good price to suit my ability. However, five months after , one of the crown fall off as it was not positioned well. The dentist installed them permanently right away without checking how they fit and …
Reply from the clinic
Hello Mrs. Mustafa, First of all we would like to apolozied for not be able to exceed your expectations during your treatment time, however we would like to appreciate your sincere … More
I came to Cancun for vacation and to get some dental work done. Was here for a total of 7 days. Before arriving, I confirmed with Cancún Dental Care that I’d have enough time to do all of my procedures (cleaning, whitening, 2 root canals - …
Reply from the clinic
Dear Ermen It is great to have your positive review, we thank you for taking the time to share it with us, we are pleased that you enjoyed our facilities and services. We hope to see you soon!
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