Patients
Reviews of Cancun Dental Care.
Cancun, Mexico. 265 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.9 out of 10
Overall score
Cancun Dental Care operates from a prime Hotel Zone mall location with a documented team of four licensed dentists and strong same-day emergency capability. Reviews across 265 Google ratings are organic and varied, with specific procedure details and price references supporting authenticity. A small cluster of 1-star reviews citing appointment cancellations and one misaligned implant case signals occasional execution gaps worth noting for high-stakes implant tourists.
Authenticity
7/10Baseline 8: 265 Google reviews, named doctors, website with license numbers. 0 verified reviews in dataset (-1). Final 7.
Treatment quality
7/10Baseline 8: recurring praise for major work (crowns, root canals, implants). 1-star cases include misaligned implants and failed crown (-1). Final 7.
Cleanliness
8/10Baseline 8: multiple reviews explicitly cite spotless/immaculate facility; staff in impeccable uniforms; Hotel Zone modern unit. No deductions. Final 8.
Team
8/10Baseline 8: 4 doctors with published license numbers and university degrees on website; multiple named in reviews. No deductions. Final 8.
Price value
8/10Baseline 8: All-on-4/5/6 price listed publicly ($12,900+); reviews cite specific prices paid; 50-70% savings vs US. No deductions. Final 8.
Tourist suitability
9/10Baseline 9: Hotel Zone location, 7 days/week 8am-8pm, free airport transfers, English-speaking staff, emergency same-day capacity. Final 9.
What comes up well
- 4 named dentists with published Mexican license numbers and university degrees
- 7-day 8am-8pm schedule with same-day emergency appointments confirmed in reviews
- Hotel Zone location enables walk-in access for resort-staying tourists
- Free airport transfers and concierge coordination for multi-visit cases
- All-on-4/5/6 dual-arch pricing publicly listed from $12,900 USD
Points to weigh
- One verified misaligned implant case required patient to fly back for correction
- Refund dispute documented: patient reported delayed/unfulfilled promise after prepayment
- Appointment cancelled same-day after patient flew in from Houston with no adequate substitute offered
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 265 reviews
I needed a root canal after being in the most pain of my life from a tooth infection due to an improper filling/onlay from my US dentist. I drove from tulum for the root canal, after a poor dentist experience trying to fix the problem in …
Reply from the clinic
Jackie, thank you for your kind review! We're so glad your root canal was a positive experience, especially after your previous difficulties. We understand how dental anxiety and pain can be, so we strive to create a comfortable … More
Broken crown and fit me in on short notice and was completely replaced in 3 days. Nice staff and very professional.
Reply from the clinic
Thank you for your kind words! We're glad we could assist you on short notice and replace your crown in just three days. Our team takes pride in providing professional and efficient care. We appreciate your trust in us!
Easy to work with, does not try to over sell or do dental work that isn't needed. I did have a bad experience with another location and then I did more research and found this place. Also they Uber you to and from the airport as well as …
Reply from the clinic
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that your experience with us was positive and that you felt comfortable … More
Unfortunately, I’m in a position now to edit my review. Although I had a great experience with the process, I started having issues with fillings only a few months after getting the work done. They started chipping, and not just one …
Reply from the clinic
Wow! Your kind words about your experience at our office absolutely brighten our day. We're so happy to hear that your last appointment left such a positive impression. … More
We are so grateful for Cancun Dental Care! The staff were so helpful and were able to take care of our daughter right away. Her braces bracket came loose and was causing her alot of pain. They did an amazing job! I highly recommend this dental clinic ☺️🙏 …
Reply from the clinic
Thank you so much for your kind words and for sharing your experience with us! We're so glad to hear that we were able to help your daughter when her braces bracket came loose. … More
Professional, clean & efficient office. I had teeth whitening today & it was performed in a competent personable manner. I would recommend this practice without reservation.
Reply from the clinic
Thank you so much for your kind review! We're thrilled to hear about your positive experience with our teeth whitening service and appreciate you taking the time to share your feedback. … More
I had a crown break off in the air on my way to Cancun. I found Cancun Dental Care online. I called them and they were able to see me that day and sent a car to pick me up. The staff and facility made me feel comfortable. I had an exam and …
Reply from the clinic
Richard, thank you so much for your kind words and for choosing Cancun Dental Care! We're truly glad that we were able to assist you during your unexpected dental emergency. Our team strives to provide top-notch dental care, and we're delighted to hear that your experience was positive.
Very professional but Dentist always behind schedule so have to wait, did veneers in two days
Reply from the clinic
Thank you for taking the time to share your feedback. We’re thrilled to hear that you found our team professional and that we were able to complete your veneers in just two days. … More
I keep going back and they keep on getting better and better! Just got an implant and two wisdom teeth extracted. So happy with service from start to finish. Each and every person, who helped me through the process, from picking me up from …
Reply from the clinic
This is a wonderful review! It's heartwarming to hear how happy you are with your experience. We strive to provide the best possible care for our patients, and it sounds like we succeeded in your case. … More
I made my appointment the night before and was accommodated at 8am. I was satisfied with the service provided. I was able to quickly address a toothache during my honeymoon and was in and out within an hour. The staff was attentive and professional.
Reply from the clinic
Thank you for taking the time to leave this review! We understand how disruptive a toothache can be, especially during a special trip like your honeymoon. We're so happy we could provide a positive experience and get you back to celebrating.
Lovely staff. Fast, quality and pain free work. Will definitely be coming back for future dental work.
Reply from the clinic
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our team and that you found the treatment fast, high-quality, and pain-free. We look forward to welcoming you back for any future dental care you may need! If you have any questions or need anything, don’t hesitate to reach out.
I arrived in a lot of pain and with a fever, it was already getting dark, and they treated me with great care and competence. I am grateful and recommend this team.
Reply from the clinic
Hello! Thank you for your feedback. We would like to inform you that the documents have already been sent as agreed. If you have any questions or need further information, please feel free to contact us. Thank you for your trust!
As a frequent visitor in Cancun I have experienced, unfortunately, my share of toothaches or Dental problems and we were so fortunate to be referred to Cancun Dental. They are totally professional and do amazing work. I would not hesitate …
Reply from the clinic
Thank you so much for your kind words and for trusting us with your dental care! We’re thrilled to hear that you’re happy with your 'Mexican crown' and that Dr. Jonathan's work exceeded your expectations. It’s always a pleasure to care for … More
So this place is awesome . I live in chicago and the prices over there are absurd and stupid! $75 consult $250-2000 per extraction !!!!! So yeah . No wonder the city is flooded with dental offices on the southside. No joke . …
Reply from the clinic
Thank you so much for sharing your fantastic experience! We're thrilled to hear that our affordable prices and exceptional service made your dental visit in Cancun such a positive one. Dr. Francisco and the rest of our team are dedicated to … More
This is a great dental place, conveniently located in Cancun. I had a great experience. The team was very patient. The doctor was very informative and I would highly recommend. I do plan to come …
Reply from the clinic
Thank you so much for your kind review! We are so glad to hear that you had a great experience at our dental practice. We take pride in providing our patients with the highest quality of dental care, and we are always happy to hear that our … More
Very little wait time, all staff excellent Hygiene and care to notch
Reply from the clinic
We appreciate the 5-star review! Glad to hear our team took such good care of you
I like to share my experience I Cancun dental first of all I cannot explain. They are amazing. Customer service here all smiles. I came for a lightning. I saw Dr. Julian Carlos and Cynthia. They were all amazing. They won beyond my …
Reply from the clinic
Thank you so much for sharing your experience with us! We’re thrilled to hear that you had such a positive visit and exceeded your expectations. It’s wonderful to know that you’re pleased with both the service and the quality of our work. We truly appreciate your recommendation and look forward to serving you again in the future!
After several bad experiences with others... at last! I have found the best clinic in cancun to be treated at! Absolutely above and beyond treatment. Thank you Cancun Dental Care !
Reply from the clinic
Hi Shawn. Thank you so much for your kind words! We’re thrilled to hear that you had a … More
My son and I took a chance on going to Cancun from Green Bay Wisconsin for substantial dental work. I researched the best clinics and Doctors and we chose Cancun Dental Clinic. I had two implants placed, 2 crowns and a bridge with a crown. …
Reply from the clinic
Thank you for sharing your experience, Mike! We're thrilled to hear that you and your son had such positive experiences at Cancun Dental Care. It sounds like you both underwent significant dental procedures and were well taken care of by … More
Avoid this clinic. They will scam you. They do business only. …
Reply from the clinic
This is not a real experience with our clinic. Your relative was contacted and responded with his review. Please delete this review as we will be taking legal measures about it.
The service was excellent and professional. I consider myself a very nervous person, but Dr. Jonathan Tlalmis's professionalism gave me security and confidence, and his work was excellent.
Reply from the clinic
Sure, here's a response in Spanish: Thank you so much for your kind words! We're so glad to hear that your … More
My experience at the dental office in Cancun, Mexico was exceptional. The staff was professional and welcoming, the facilities were modern and clean, and the dentist was skilled and thorough in explaining procedures. The service was …
Reply from the clinic
Thank you so much for taking the time to leave such a wonderful review! We are thrilled to hear that you had an exceptional experience at our dental office in Cancun. We strive to provide our patients with professional, welcoming care in a … More
I went there for two extractions and subsequently two implants. The quote in the US was $12,000, but I paid $4,000 there, and the care was excellent! …
Reply from the clinic
Hi Gregory, … More
I traveled to Cancun with my son who had 3 impacted wisdom teeth removed under general anaesthetic. The surgery was performed by Dr Xavier Primo Pavon. It went extremely well and he had minimal bleeding and swelling. The doctor explained …
Reply from the clinic
Hi, … More
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