Patients
Reviews of Biu Smile.
Istanbul, Turkey. 84 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
The evidence
What patients actually wrote.
out of 5, from 84 reviews
Nothing special experience, the staff didn't speak English well, it was quite difficult to communicate with each other, and they were also rude because after I got my new teeth they no longer replied to my messages, ignoring everything, because I had doubts about how to maintain them and I asked but no one answered for months, what a shame
Reply from the clinic
Thank you for taking the time to share your feedback. For clarity, throughout your treatment and follow-up, appropriate medical guidance and aftercare instructions were provided, and no clinical or functional issues were reported regarding your dental work. The treatment outcome was stable and successful. Patient communication and follow-up care are priorities for us, and we work with structured systems and an international team to support our patients at every stage. While individual perceptions can vary, we continuously work on refining our processes to ensure clarity and reassurance throughout the patient journey. We remain available should you wish to contact us directly, and we appreciate your feedback as part of our commitment to maintaining high standards of care.
Beautiful experience to return again blue Smile you are Number one thanks for everything ❤️
I would like to share my incredible experience in Istanbul, Turkey, where I undertook a complete dental rehabilitation. From the very beginning, I was accompanied by Mr. Abdulrahman Alaielah of Dental Departures, an exceptional individual with a rare level of professionalism. He was present every step of the way, always attentive, available to answer all my questions, and very clear in his…
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explanations. Thanks to him, the entire process seemed simple and reassuring. I opted for an All-on-6 solution for both jaws, with German-made Medentika by Straumann implants and a zirconium bridge. My experience with the Biu Smile clinic was equally impressive: airport pick-up, comfortable hotel accommodation, and punctual transfers between the hotel and the clinic. This level of organization and care deeply touched me. The clinic staff—Nathalie, Wajdi, and Ahmed—were exemplary in their kindness and professionalism. A special mention goes to Dr. Ahmad Alkalaf, an experienced, gentle, and reassuring surgeon with over 10 years of experience. Everything went perfectly during this first stage. I'm due back in 3 to 4 months for the final bridge placement, but I'm already extremely satisfied with the results achieved so far. I sincerely thank Abdulrahman Alaielah and Dr. Ahmad Alkalaf, the two true masterminds of this operation, as well as the entire Biu Smile team for their commitment, attentiveness, and professionalism. I wholeheartedly recommend this clinic to anyone looking to regain their smile with confidence! ————————— I would like to share my incredible experience in Istanbul, Turkey, where I underwent a full dental rehabilitation. From the very beginning, I was guided by Mr. Abdulrahman Alaielah from Dental Departures, an exceptional person with rare professionalism. He was present at every step, always attentive, readily available to answer all my questions, and very clear in his explanations. Thanks to him, the whole process felt smooth and reassuring. I opted for an All-on-6 solution for both upper and lower jaws, with Medentika by Straumann implants, made in Germany, along with a zirconium bridge. My experience with Biu Smile clinic was just as impressive: I was taken care of right from the airport, accommodated in a comfortable hotel, and provided with punctual transfers between the hotel and the clinic. This level of organization and care truly impressed me. The clinical staff – Nathalie, wajdi, Ahmed – were incredibly kind and professional. A special mention goes to Dr. Ahmad Alkalaf, an experienced, gentle, and reassuring surgeon with over 10 years of expertise. Everything went perfectly during this first stage of treatment. I will return in 3 to 4 months for the final bridge placement, but I am already extremely satisfied with the results so far. I sincerely thank Abdulrahman Alaielah and Dr. Ahmad Alkalaf, the true conductors of this operation, as well as the entire Biu Smile team for their dedication, attentiveness, and professionalism. I highly recommend this clinic to anyone looking to regain their smile with complete confidence.
I'm really happy with the results of my teeth. My teeth have always been my weak point. Ever since I was little, I was always teased, and I never smiled because I was embarrassed. Finally, thanks to biu smile, I can smile. Their team is all very kind and helpful, always smiling, and they put me in a good mood. I was initially anxious, but they always reassured me and helped me understand what…
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teeth were best for me. It was truly a wonderful experience, also because thanks to them, I discovered Istanbul, a wonderful city full of things to see and do, with wonderful people. If I could do this experience again, I would do it a thousand times. I'm truly happy and can't stop looking at my smile; I love it! Thank you so much!
I would like to thank the entire dental practice team for the excellent work they did during my implant placement. From my first consultation, I was greeted with professionalism and kindness. The dentist took the time to explain each step of the process, which really put me at ease. The implant placement took place in the best possible conditions, with constant attention to my comfort. The team is…
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s not only competent, but also extremely attentive. Today, I am delighted with the results: my implants are perfectly integrated, and I finally have a natural smile. I highly recommend this practice to anyone looking for quality dental treatment. Thank you so much for your expertise and dedication!
Just returned from Istanbul, I had 12 implants done at the Biu clinic Email What can I say, it's a beautiful clinic, the medical staff and the wonderful assistants, I was welcomed as if I were part of a family, they looked after me for the whole 10-day stay and then the icing on the cake was my (smile) amazing work, amazing, thanks again from the bottom of my heart to all the staff at Biu Email
Fantastic clinic, I had a great experience, the cleanliness and professionalism were top notch. Now I can smile 🙂🙂 …
I accompanied a friend of mine to Biusmile to get her teeth done. They were super professional and welcoming at every appointment. They were kind and available to answer any questions. My friend is incredibly satisfied, and her teeth came out perfect. As the companion, I was offered a completely free teeth cleaning, which was a lovely surprise—the result was excellent, too. Thank you guys,…
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you're the best!
Reply from the clinic
Dear Sofia Infante Thank you for sharing your experience at our clinic. We're happy to hear that you appreciate the professionalism and hospitality of our team during your appointments. Patient satisfaction is our priority, and we're delighted that your teeth turned out perfectly. We thank you for your kind words and for choosing our clinic. Our goal is to continue to be the best and provide excellent service. Thank you again for trusting us! 😊 Best regards, biu smile clinic
I wanted to thank the entire biu smile staff for my new smile. I'm really happy with their work and their patience and kindness towards their patients! I didn't feel any pain; they were truly gentle and super skilled. I couldn't have made a better choice! Nataly was super helpful and excellent, thank you!!!
Reply from the clinic
Dear Laser Muhammadaj Thank you for sharing your experience at our clinic. We're delighted to hear that your new smile has been transformed thanks to our team. Patient satisfaction is our priority, and we're happy to hear that you felt no pain during the treatment. The precision and professionalism of our staff are essential to ensuring a positive experience. Thank you again for choosing Biu Smile. We hope your experience remains positive and we can continue to make you smile! 😊 Best regards, Biu Smile Clinic
An absolutely fantastic experience! From the first appointment, I felt at ease thanks to the kind, professional, and always available staff. The dental work was impeccable, with meticulous attention to detail. The result exceeded my expectations!!! I recommend this practice to anyone looking for quality, expertise, and professionalism. I would definitely go back!
Very happy with the result, thank you very much biu Smile ✨
Reply from the clinic
Thank you so much for sharing your positive experience 🌟 We're so happy to hear you were so satisfied with the result. Your trust and kind words mean the world to the entire Biu Smile team. We hope you continue to smile with joy, and we'll always be happy to welcome you back 🤍✨
Nothing special experience, the staff didn't speak English well, it was quite difficult to communicate with each other, and they were also rude because after I got my new teeth they no longer replied to my messages, ignoring everything, …
The only thing I would like to say is thank you to the clinic for doing an excellent job and giving me the smile of my dreams.
I went to Istanbul with my heart in my pockets. I was interested in implants; I got the address from a friend of a friend... I went alone. Everyone told me not to go, that it was dangerous, that I wouldn't have dental care when I returned to Poland. However, I took the challenge and began treatment: bone grafting, implants, and crowns. It took a year only because I was constantly worried. The…
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decision to have crowns was the best of my life. I won't comment further; the photos speak for themselves. I would like to thank the clinic and my caregiver, Wajdi, for their support and care.
Reply from the clinic
🌟 Thank you so much dear Edyta for your kind words and great trust in us. We are very happy that your experience with us was positive and that you are satisfied with the final result ❤️ It was our pleasure to welcome you at BIU Smile Clinic, and we are proud that we were able to create the smile you deserve. We wish you continued health and happiness, and we look forward to seeing you again in Istanbul! 🇹🇷✨ Best regards, BIU Smile Clinic Team 🦷
Everything was really well organised, very clean and the doctor is very capable. Very nice. I recommend everyone to try it, you won't regret it. I had a wonderful time and I would do it again a thousand times.
Reply from the clinic
Thank you so much dear Elena for your wonderful words and your trust in us 💙 We are so happy that your experience at BIU Smile Clinic was positive and that you are satisfied with the results. … More
They're good and helpful, and they do their job well. I can say I'm satisfied. I'll definitely go back to them for further checkups. I had a complicated mouth, but now it's a whole different story.
Reply from the clinic
Thank you dear Paolo for your kind review and for sharing your experience with us 🌟 We are truly happy to know that you are satisfied with your treatment and that we could help you achieve the result you wanted. Your trust means a lot to us, and we’ll be more than happy to welcome you again for future check-ups or visits. Wishing you always the best and a healthy, confident smile! 😁💙 — BIU Smile Clinic Team 🦷
I'm satisfied with the work they did for me and they gave me the opportunity to smile again.
Reply from the clinic
Thank you so much dear Eligio for your kind words and for trusting BIU Smile Clinic 💙 We’re truly happy that you’re satisfied with the results and that we were able to bring back your beautiful smile again. Your happiness is our greatest reward! Wishing you all the best and we look forward to seeing you again soon in Istanbul 🇹🇷✨ — BIU Smile Clinic Team 🦷
The doctors and staff were very professional and extremely patient. 😜 Satisfied with the results. Glad I trusted their experience. Wajdi is a reliable, serious, professional, and highly valuable person. 🤗 Thanks to everyone. Domenico De Simone
Truly fantastic experience, very friendly staff. They're always available for any questions. Excellent value for money. I'll definitely recommend them to my friends and family. They're very efficient and organized. If you have any language issues, they have dedicated staff to help you along the way.
I would like to share my incredible experience in Istanbul, Turkey, where I undertook a complete dental rehabilitation. From the very beginning, I was accompanied by Mr. Abdulrahman Alaielah of Dental Departures, an exceptional individual …
Fantastic experience with BIUSMILE! The work was done on time and with great professionalism: my smile is completely transformed and I couldn't be happier! Special thanks to the two doctors who performed my procedure and to the person accompanying me, who was always available and kind, who supported us throughout, making the experience even more enjoyable. Impeccable clinic, friendly and welcoming…
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staff. Communication was also perfect, always making me feel at ease. I highly recommend! SUPER!!!!!
I went to this clinic and it definitely changed my life as well as my smile. Everyone was super friendly, I had a great time, I highly recommend it!
The best clinic I could find in Istanbul. I went with them to have some implants placed and improve the aesthetics of my other teeth with dental crowns. Despite my complex situation, they managed to give me a wonderful result beyond my expectations. I'm so grateful to all the staff. The doctors were super kind, professional, understanding, and available to meet my every need. The clinic is…
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beautiful. I highly recommend them to make your dream of a perfect, natural smile come true. Furthermore, despite having many patients, I can assure you that they are always punctual for appointments. I've never had to wait too long for my appointments. Thank you for making my dream come true. They take care of everything regarding transportation and accommodation, and of course the prices are definitely affordable compared to Italy, where you would need a mortgage for cosmetic dental work. Thank you for everything, BiuSmile 🥹🫶🏾🇹🇷
My partner and I came for Hollywood Smile and were extremely satisfied! Our teeth are perfect! They helped us with everything, we stayed in a great hotel and had a wonderful holiday. Thank you!
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