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Jasmine Ceraudo
March 2026 · ★ 3
Nothing special experience, the staff didn't speak English well, it was quite difficult to communicate with each other, and they were also rude because after I got my new teeth they no longer replied to my messages, ignoring everything, because I had doubts about how to maintain them and I asked but no one answered for months, what a shame
Clinic response ():
Response from the owner 2 months agoThank you for taking the time to share your feedback.
For clarity, throughout your treatment and follow-up, appropriate medical guidance and aftercare instructions were provided, and no clinical or functional issues were reported regarding your dental work. The treatment outcome was stable and successful.
Patient communication and follow-up care are priorities for us, and we work with structured systems and an international team to support our patients at every stage.
While individual perceptions can vary, we continuously work on refining our processes to ensure clarity and reassurance throughout the patient journey.
We remain available should you wish to contact us directly, and we appreciate your feedback as part of our commitment to maintaining high standards of care.
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Giusj Auriemma
March 2026 · ★ 5
Beautiful experience to return again blue Smile you are Number one thanks for everything ❤️
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mohammed jalal benfquih
March 2026 · ★ 5
I would like to share my incredible experience in Istanbul, Turkey, where I undertook a complete dental rehabilitation. From the very beginning, I was accompanied by Mr. Abdulrahman Alaielah of Dental Departures, an exceptional individual with a rare level of professionalism. He was present every step of the way, always attentive, available to answer all my questions, and very clear in his explanations. Thanks to him, the entire process seemed simple and reassuring.
I opted for an All-on-6 solution for both jaws, with German-made Medentika by Straumann implants and a zirconium bridge. My experience with the Biu Smile clinic was equally impressive: airport pick-up, comfortable hotel accommodation, and punctual transfers between the hotel and the clinic. This level of organization and care deeply touched me.
The clinic staff—Nathalie, Wajdi, and Ahmed—were exemplary in their kindness and professionalism. A special mention goes to Dr. Ahmad Alkalaf, an experienced, gentle, and reassuring surgeon with over 10 years of experience. Everything went perfectly during this first stage.
I'm due back in 3 to 4 months for the final bridge placement, but I'm already extremely satisfied with the results achieved so far. I sincerely thank Abdulrahman Alaielah and Dr. Ahmad Alkalaf, the two true masterminds of this operation, as well as the entire Biu Smile team for their commitment, attentiveness, and professionalism. I wholeheartedly recommend this clinic to anyone looking to regain their smile with confidence!
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I would like to share my incredible experience in Istanbul, Turkey, where I underwent a full dental rehabilitation. From the very beginning, I was guided by Mr. Abdulrahman Alaielah from Dental Departures, an exceptional person with rare professionalism. He was present at every step, always attentive, readily available to answer all my questions, and very clear in his explanations. Thanks to him, the whole process felt smooth and reassuring.
I opted for an All-on-6 solution for both upper and lower jaws, with Medentika by Straumann implants, made in Germany, along with a zirconium bridge. My experience with Biu Smile clinic was just as impressive: I was taken care of right from the airport, accommodated in a comfortable hotel, and provided with punctual transfers between the hotel and the clinic. This level of organization and care truly impressed me.
The clinical staff – Nathalie, wajdi, Ahmed – were incredibly kind and professional. A special mention goes to Dr. Ahmad Alkalaf, an experienced, gentle, and reassuring surgeon with over 10 years of expertise. Everything went perfectly during this first stage of treatment.
I will return in 3 to 4 months for the final bridge placement, but I am already extremely satisfied with the results so far. I sincerely thank Abdulrahman Alaielah and Dr. Ahmad Alkalaf, the true conductors of this operation, as well as the entire Biu Smile team for their dedication, attentiveness, and professionalism. I highly recommend this clinic to anyone looking to regain their smile with complete confidence.
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Vera Lugli
March 2026 · ★ 5
I'm really happy with the results of my teeth. My teeth have always been my weak point. Ever since I was little, I was always teased, and I never smiled because I was embarrassed. Finally, thanks to biu smile, I can smile. Their team is all very kind and helpful, always smiling, and they put me in a good mood. I was initially anxious, but they always reassured me and helped me understand what teeth were best for me. It was truly a wonderful experience, also because thanks to them, I discovered Istanbul, a wonderful city full of things to see and do, with wonderful people. If I could do this experience again, I would do it a thousand times. I'm truly happy and can't stop looking at my smile; I love it! Thank you so much!
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Khadidja hout
March 2026 · ★ 5
I would like to thank the entire dental practice team for the excellent work they did during my implant placement. From my first consultation, I was greeted with professionalism and kindness. The dentist took the time to explain each step of the process, which really put me at ease.
The implant placement took place in the best possible conditions, with constant attention to my comfort. The team is not only competent, but also extremely attentive. Today, I am delighted with the results: my implants are perfectly integrated, and I finally have a natural smile.
I highly recommend this practice to anyone looking for quality dental treatment. Thank you so much for your expertise and dedication!
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ciao ciao
March 2026 · ★ 5
Just returned from Istanbul, I had 12 implants done at the Biu clinic Email What can I say, it's a beautiful clinic, the medical staff and the wonderful assistants, I was welcomed as if I were part of a family, they looked after me for the whole 10-day stay and then the icing on the cake was my (smile) amazing work, amazing, thanks again from the bottom of my heart to all the staff at Biu Email
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Domenico Migale
March 2026 · ★ 5
Fantastic clinic, I had a great experience, the cleanliness and professionalism were top notch.
Now I can smile 🙂🙂 …
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Sofia Infante
March 2026 · ★ 5
I accompanied a friend of mine to Biusmile to get her teeth done. They were super professional and welcoming at every appointment. They were kind and available to answer any questions. My friend is incredibly satisfied, and her teeth came out perfect. As the companion, I was offered a completely free teeth cleaning, which was a lovely surprise—the result was excellent, too. Thank you guys, you're the best!
Clinic response ():
Response from the owner 2 years agoDear Sofia Infante
Thank you for sharing your experience at our clinic. We're happy to hear that you appreciate the professionalism and hospitality of our team during your appointments. Patient satisfaction is our priority, and we're delighted that your teeth turned out perfectly.
We thank you for your kind words and for choosing our clinic. Our goal is to continue to be the best and provide excellent service. Thank you again for trusting us! 😊
Best regards, biu smile clinic Translated by Google ・ See original (Italian)
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Lazer Mehmetaj
March 2026 · ★ 5
I wanted to thank the entire biu smile staff for my new smile.
I'm really happy with their work and their patience and kindness towards their patients!
I didn't feel any pain; they were truly gentle and super skilled. I couldn't have made a better choice!
Nataly was super helpful and excellent, thank you!!!
Clinic response ():
Response from the owner 2 years agoDear Laser Muhammadaj
Thank you for sharing your experience at our clinic. We're delighted to hear that your new smile has been transformed thanks to our team. Patient satisfaction is our priority, and we're happy to hear that you felt no pain during the treatment. The precision and professionalism of our staff are essential to ensuring a positive experience.
Thank you again for choosing Biu Smile. We hope your experience remains positive and we can continue to make you smile! 😊
Best regards, Biu Smile Clinic Translated by Google ・ See original (Italian)
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Sara Giudice
March 2026 · ★ 5
An absolutely fantastic experience! From the first appointment, I felt at ease thanks to the kind, professional, and always available staff. The dental work was impeccable, with meticulous attention to detail. The result exceeded my expectations!!! I recommend this practice to anyone looking for quality, expertise, and professionalism. I would definitely go back!
