Patients
Reviews of Bali Family Dental Care.
Bali, Indonesia. 357 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Bali Family Dental Care is a well-established Denpasar clinic operating since 2018 with a large Google review base and transparent IDR pricing that delivers genuine savings of 70-80% versus Australian rates. Multiple named PDGI-registered dentists, extended hours, and WhatsApp-based coordination make it accessible for dental tourists. Review authenticity is slightly reduced by duplicate entries in the platform dataset, and one isolated cleanliness complaint warrants noting, but no failed-work or serious safety incidents were identified.
Authenticity
6/10Baseline 7: website, named doctors, varied genuine-reading reviews from AU/NZ/EU. -1: duplicate reviews (5+ reviewer names appear twice in 50 reviewed). 0 verified. Final 6.
Treatment quality
8/10Baseline 8: 357 Google reviews at 4.9, complex cases (20+ veneers, full mouth rehab, implants) documented with specific detail. No failed-work reports found. Final 8.
Cleanliness
7/10Baseline 8: autoclave protocol documented, many reviews cite clean/modern facility. -1: 1-star review with photo of floor rag beside dentist chair. Final 7.
Team
7/10Baseline 8: Drg. Melani (15yr), Drg. Adhi (13yr), Drg. Tamara (6yr) PDGI-registered per Dental Departures. -1: 'internationally certified' claim on site unsubstantiated. Final 7.
Price value
9/10Baseline 9: published IDR price list, no tourist markup policy, implant AUD ~1,200-1,400 confirmed by reviews. Transparent, competitive, well-documented savings. Final 9.
Tourist suitability
8/10Baseline 9: English team, WhatsApp booking, 10am-9pm hours, near Seminyak/Kuta, multi-nationality patients, walk-in emergency. -1: 1-star report of 7hr WhatsApp delay for emergency. Final 8.
What comes up well
- Published price list with no tourist markup - implant from IDR 12.5M (~AUD 1,200)
- 357 Google reviews at 4.9 stars across diverse nationalities
- Multiple named PDGI-registered dentists with up to 15 years experience
- Extended hours 10am-9pm Mon-Fri, WhatsApp booking, walk-in emergency
- Near Seminyak and Kuta - convenient for Bali tourist stays
Points to weigh
- Duplicate reviewer entries inflate platform review count (5+ names appear twice in 50 sampled)
- 1-star review included photo of floor rag beside dentist chair - isolated but noted
- Slow WhatsApp response (7hr delay) reported for emergency booking
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
The team at Bali Family Dentist have been absolutely incredible! From start to finish, the service was excellent — no pain, great communication, transparent pricing and a super friendly atmosphere. The clinic looks new and modern, which makes the experience even better. I highly recommend this place, especially Dr. Dian — she’s the one to go to! Amazing experience overall. THANK YOU!
Reply from the clinic
Dear Stefan, Thank you so much for your wonderful feedback! We’re delighted to hear that you had a positive experience from start to finish and appreciated our communication, transparent pricing, and friendly atmosphere. We’re especially glad that drg. Dian made such a great impression. Your recommendation means a lot to us, and we look forward to welcoming you back in the future! Warm Regards, rini Bali Family Dental Care
Wow! A very pleasant find. 2nd day in Bali and my temporary cap disintegrated. One call to these professional people and 2 visits later I am a very happy customer with a new crown on my front tooth. I thoroughly recommend their service from all staff. Dr Reza was amazing and I found him very easy to understand. Next holiday to Bali and I will visit them again for non urgent dental work. Well…
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done team Bali Family Dental Care 🙏
Reply from the clinic
Dear Dorothy, Thank you so much for your wonderful feedback! We’re thrilled to hear that drg. Reza and our team could quickly assist you and provide a smooth, comfortable experience. Your kind words and recommendation mean a lot to us. We look forward to welcoming you back on your next holiday to Bali for any future dental care. Warm Regards, rini Bali Family Dental Care
Had a fantastic experience bringing my father here for an appointment. The team was very responsive and informative in regard to booking the appointment. We were greeted with kindness and understanding. Highly recommend.
Reply from the clinic
Dear Chloe, Thank you for sharing your experience! We’re delighted to hear that you and your father felt welcomed and well taken care of. Your kind words and recommendation mean a lot to us, and we look forward to assisting you both again in the future. Warm Regards, rini Bali Family Dental Care
Good morning from New Zealand. I highly recommend this clinic for any dental work. Very professional, highly attentive to the details and very friendly people. I was really late for my last visit due to the traffic and very stressed because of it, but even that all the procedures planned for my visit were performed. My GREAT RESPECT to every doctor who worked with me, every assisting them…
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girls and girls at the reception for creating relaxing and friendly atmosphere once I've stepped inside. I can describe my personal experience with this clinic in one word PROFESSIONALS! Valeriy F. New Zealand
Reply from the clinic
Dear Valeriy, Thank you for your wonderful feedback! We’re thrilled to hear that you felt well cared for and welcomed despite the delay. It means a lot to our team to know that our professionalism, attention to detail, and friendly atmosphere made a positive impression. We truly appreciate your kind words and recommendation, and we look forward to welcoming you back on your next visit to Bali! Warm Regards, rini Bali Family Dental Care
A very satisfying first impression. The staff is friendly and helpful, The prices are transparent, The doctor is not overly pushy and is very listening. The room, equipment, staff, and doctor make you feel comfortable. AWESOME 💯
Reply from the clinic
Thank you so much for your review and appreciation! We're so happy to hear that you had a satisfying experience here, from the friendliness of the staff to the comfort of our rooms and equipment. We will continue to strive to provide the best service and always listen to each patient's needs. Warm regards, rini Bali Family Dental Care
First time patient and am most impressed with professional service I received. Work completed and price were excellent. Terima kasih. 🙏 …
Reply from the clinic
Dear Wayne, Thank you very much for your positive feedback. We are pleased to hear that you were satisfied with the professionalism of our service, as well as the quality of work and pricing. We appreciate your trust and look forward to the opportunity to serve you again. Kind Regards, rini Bali Family Dental Care
I came here yesterday for a dental check up and everything seemed perfect to me, from the cleanliness, the staff’s service, to the doctor who was also very kind and friendly. What I really appreciate is that they are not passive staff instead, they are very informative and truly helpful. I’m not sure if this is good or bad news haha, but if you ever have any dental issues or even just want a…
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routine check up, I definitely recommend this place. I have no hesitation in giving them a full 5 stars for everything.
Reply from the clinic
Dear Annisa, Thank you very much for taking the time to provide such a thoughtful and positive review. We are pleased to learn that you found our clinic’s cleanliness, staff professionalism, and the doctor’s care to your satisfaction. We strive to offer not only high-quality treatment but also proactive and informative support to our patients. Your recommendation is highly valued, and we sincerely appreciate your confidence in our services. We look forward to the opportunity to assist you with any future dental care needs. Once again, thank you for your generous 5-star rating. Kind regards, rini Bali Family Dental Care
Similar to most other reviews I looked at before booking. Clean, friendly, great service, very detailed explanations. Had my front teeth filled to fix chipping and teeth grinding, plus night guard made. Very happy with result and will return in future.
Reply from the clinic
Dear Thomas, Thank you for sharing your positive experience with us. We are glad to hear that our clinic met your expectations in terms of cleanliness, friendly service, and detailed explanations. It is great to know that you are satisfied with the treatment for your front teeth and the night guard provided. We appreciate your trust and look forward to welcoming you back for your future dental needs. Kind Regards, rini Bali Family Dental Care
Amazing quality and professional attention I received from Doctor Reza and the team at Bali Family Dental Care. A painless experience ,same with the cost, all explained throughout the process. Better than any treatment I have ever received in New Zealand. Thank-you, Ken
Reply from the clinic
Dear Ken, Thank you so much for your kind feedback. We’re truly delighted to hear that you had such a positive and painless experience with Drg. Reza and our team at Bali Family Dental Care. It means a great deal to us that you felt well-informed, comfortable, and satisfied with the quality of care you received. Knowing that we exceeded your expectations — even compared to past treatments back home — is the highest compliment we could receive. We truly appreciate your trust and look forward to welcoming you again in the future. Warm regards, Bali Family Dental Care Team
Thank you Bali Family Dental Care. Doctor Regina fitted 7 porcelain veneers. She was friendly and professional at all times. She kept informing me of the next step of each process which gave me confidence in each procedure. I am very happy with the result. The staff were all friendly and answered texts very quickly each time. I would re attend this dentist into the future. I am very happy with how…
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l was treated by Bali Family Dental Care.
Reply from the clinic
Dear Ian, Thank you so much for your kind words. We are truly delighted to hear that you had a positive experience with Dr. Regina and our team at Bali Family Dental Care. It’s wonderful to know that you felt informed, comfortable, and well cared for throughout your treatment. Your satisfaction with the results and your trust in our care mean a great deal to us. We will be sure to pass along your compliments to Dr. Regina and the rest of our staff — your recognition will certainly make their day! We look forward to welcoming you back in the future and continuing to provide you with the highest standard of care. Warm regards, Bali Family Dental Care Team
I had a clean & polish, as well as had an old wire retainer taken off and replaced. The service was excellent. Drg. Reza was my dentist with 2 lovely assistants. He clearly explained everything (in excellent English), did a thorough check on my other teeth and bottom wire too. They weren't pushy trying to upsell you on other things and when I asked for anything to note for future visits showed…
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me photos of my teeth to explain potential problems to look at fixing next time. Everything was super clean and hygienic. The equipment looked just as new and fancy as my own dentists in NZ. I read a lot of reviews before going, and am happy to say I'd also recommend them to others. I'm afraid of the dentist (previous painful experiences) so quite nervous, but they make you feel as comfortable as possible and not silly for being nervous. Something to note, it doesn't say Bali Family Dental Care on the outside of the building, which confused me and I thought I had wrong address or driver had taken me to a different dentist, 😆 but it was right. I'll be back I'm sure, especially as the price was very good and they keep good records for any future visits! 😀 Thanks Drg. Reza and team!
Reply from the clinic
Dear Lesley, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that your visit with Drg. Reza and our team was a positive one. It’s wonderful to know that you felt well-informed, comfortable, and cared for throughout your treatment. We understand that visiting the dentist can sometimes be nerve-wracking, so it means a lot to hear that we were able to make you feel at ease. We also appreciate your feedback regarding the clarity of our building signage — that’s very helpful and we’ll certainly take it into consideration to improve the experience for future patients. Your kind words and recommendation truly mean a lot to our entire team. We’re so pleased to have earned your trust and look forward to welcoming you back on your next visit to Bali. Warm regards, Bali Family Dental Care Team
Travelled from New Zealand to get some flexible dentures done. Melanie and her team at BFDC are truly amazing. It normally takes more than 7 days to make the dentures but they did it in 5. The clinic is very clean and modern, and their staff service and hospitality is at the highest level. The have excellent communication and follow up to make sure you are okay. I highly recommend them to all…
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Kiwi's. You get a holiday and dental work for much less than what you would pay in New Zealand, and the work is high quality. I will be back next year to get some implants done. Thank you again to the team at Bali Family Dental Care! You are the best! Terima Kasih!
Reply from the clinic
Dear Ritchie, Thank you so much for your kind and thoughtful review. We’re truly honored that you chose Bali Family Dental Care for your treatment all the way from New Zealand. It was our pleasure to assist you with your flexible dentures, and we’re so glad we could complete everything efficiently within your timeframe. Your kind words about drg. Melani and the entire team mean a great deal to us — we take pride in providing high-quality care, clear communication, and a comfortable environment for all our patients. We’re delighted to hear that you were satisfied with the service and that you’re planning to return for future treatment. It will be our pleasure to welcome you back and support you on the next step of your dental journey. Wishing you all the best until we see you again. Terima kasih kembali! Warm regards, Bali Family Dental Care Team
I wish to pass on my gratitude and appreciation for the wonderful service and experience that I had at Bali Family Dental Care. The communication and service was exemplary. I would particularly like to single out my dentist Putu Melani and her team of technicians for their care and professionalism during the two separate sessions that I had. They were amazing. I have no hesitation in…
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recommending this service.
Reply from the clinic
Dear Greg, Thank you very much for your kind words and for taking the time to share your experience with us. We are truly grateful for your trust in Bali Family Dental Care, and we’re delighted to hear that you were pleased with the communication, care, and overall service. Your special mention of Drg. Putu Melani and her team means a great deal — we’ll be sure to share your appreciation with them. It was a pleasure having you with us, and we’re so glad we could make your visits as comfortable and professional as possible. Your recommendation is the highest compliment we could receive. We look forward to welcoming you again in the future. Warm regards, Bali Family Dental Care Team
Had a great experience getting a cleaning, along with a minor tooth chip fix. Everyone speaks great English, was able to easily schedule and be seen in my tight availability, and there was no wait. The dentist was kind, patient, and gentle and the chair/office comfortable. The price is right and I would absolutely come back.
Reply from the clinic
Dear Ruby, Thank you for sharing your positive experience with us. We are pleased to hear that you found our scheduling convenient, our team communicative, and the … More
Absolutely over the moon with my direct veneers, the team were professional and extremely good at communication. From my initial enquiry to checking in after my appointments, cannot fault them
Reply from the clinic
Dear Tanya, DThank you so much for your kind words and wonderful review! We're thrilled to … More
Had a great experience, boarded the plane in Oz and my filling fell out!, they saw me the next day and went thru all the options and costs associated with a filling, root canal and crown. End up only being a filling and crown. I think it cost $500Australia all up so Super happy. Thank you Dr Reza and team.
Reply from the clinic
Dear Rohan Thank you so much for your kind words and wonderful review! We're thrilled to … More
So friendly, patient and kind. I always get nervous at the dentist and they made me feel so comfortable. I did teeth cleaning and the dentist was so gentle and my teeth feel so lic better now.
Reply from the clinic
Dear Paulina, Thank you for your kind feedback! … More
10/10 service. Professionals & extremely helpful. Would 💯 recommend! …
Reply from the clinic
Dear Nasir, Thank you so much for the 10/10 rating and your kind words! … More
I highly recommend this dentist to anyone looking for affordable and quality dental work. I am from the Uk and live in New Zealand. I was quoted a ridiculous price for a filling and a crown so I contacted BFC. They provided me with a prompt …
Reply from the clinic
Dear Esme, Thank you so much for your thoughtful and detailed review! We're truly grateful … More
Very professional treatment and friendly and easy communication for the appointment. I did a routine cleaning here for 500k and I’m very happy with it. Can highly recommend this dentist and will come again.
Reply from the clinic
Dear Jule, Thank you so much for your kind review! We're really glad to hear that you were … More
I had such an amazing experience in Bali Family Dental Care. Friendly staff, clean environment and professional treatment. Especially Dentist Reza helped me a lot for my teeth. I definitely recommend others to go here.
Reply from the clinic
Dear Yiming, Thank you for your kind words and recommendation! We're thrilled to hear you … More
Thanks dentist Reza for your treatment. Very professional and friendly. The team here are good at following up sending message the next day asking for feedback and how the teeth feel. Quick response communication via WhatsApp.
Reply from the clinic
Dear Luke, Thank you so much for your kind words and for sharing your experience! … More
Highly recommend these guys! I had 3 appointments here using Drg Melani. Really amazing service and care. Very clean and very professional. I am so happy with my finished teeth. 10 out of 10 . Kate from Australia
Reply from the clinic
Dear Kathleen, Thank you so much for your kind words and wonderful review! We're thrilled to … More
I’m so happy with my treatment from Bali family dental centre. I went for composite bonding on my two peg lateral teeth— I wanted it to look as …
Reply from the clinic
Dear C-Jaye, Thank you so much for your kind words and for taking the time to share your … More
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