Patients
Reviews of Bali Family Dental Care.
Bali, Indonesia. 357 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.6 out of 10
Overall score
Bali Family Dental Care is a well-established Denpasar clinic operating since 2018 with a large Google review base and transparent IDR pricing that delivers genuine savings of 70-80% versus Australian rates. Multiple named PDGI-registered dentists, extended hours, and WhatsApp-based coordination make it accessible for dental tourists. Review authenticity is slightly reduced by duplicate entries in the platform dataset, and one isolated cleanliness complaint warrants noting, but no failed-work or serious safety incidents were identified.
Authenticity
6/10Baseline 7: website, named doctors, varied genuine-reading reviews from AU/NZ/EU. -1: duplicate reviews (5+ reviewer names appear twice in 50 reviewed). 0 verified. Final 6.
Treatment quality
8/10Baseline 8: 357 Google reviews at 4.9, complex cases (20+ veneers, full mouth rehab, implants) documented with specific detail. No failed-work reports found. Final 8.
Cleanliness
7/10Baseline 8: autoclave protocol documented, many reviews cite clean/modern facility. -1: 1-star review with photo of floor rag beside dentist chair. Final 7.
Team
7/10Baseline 8: Drg. Melani (15yr), Drg. Adhi (13yr), Drg. Tamara (6yr) PDGI-registered per Dental Departures. -1: 'internationally certified' claim on site unsubstantiated. Final 7.
Price value
9/10Baseline 9: published IDR price list, no tourist markup policy, implant AUD ~1,200-1,400 confirmed by reviews. Transparent, competitive, well-documented savings. Final 9.
Tourist suitability
8/10Baseline 9: English team, WhatsApp booking, 10am-9pm hours, near Seminyak/Kuta, multi-nationality patients, walk-in emergency. -1: 1-star report of 7hr WhatsApp delay for emergency. Final 8.
What comes up well
- Published price list with no tourist markup - implant from IDR 12.5M (~AUD 1,200)
- 357 Google reviews at 4.9 stars across diverse nationalities
- Multiple named PDGI-registered dentists with up to 15 years experience
- Extended hours 10am-9pm Mon-Fri, WhatsApp booking, walk-in emergency
- Near Seminyak and Kuta - convenient for Bali tourist stays
Points to weigh
- Duplicate reviewer entries inflate platform review count (5+ names appear twice in 50 sampled)
- 1-star review included photo of floor rag beside dentist chair - isolated but noted
- Slow WhatsApp response (7hr delay) reported for emergency booking
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 357 reviews
I required some urgent attention as part of an older filling fell out and it was getting a little uncomfortable. so I reached out to quite a few places and Bali Family Dental Care were able to see me the same day. …
Reply from the clinic
Dear Arthur, Thank you so much for taking the time to share your experience with us! … More
If I could rate more than 5 stars I would. Bali Family Dental Care deliver an excellent service. I've had several treatments and they have always gone above and beyond. …
Reply from the clinic
Dear Nicky, Thank you for taking the time to share your experience. We’re glad to hear that … More
Very good service professional dentist. Me and family included my 8 years old did scaling and filling. Clean and safe. Recommended for anyone who are thinking to do this while in Bali.
Reply from the clinic
Dear Siti, Thank you so much for your kind words! We're delighted to hear that you and your … More
Amazing service, great treatment, im very happy, clean, professional friendly and affordable, booking again for when im back in bali
Reply from the clinic
Dear Jesicca, Thank you so much for your kind review! We're thrilled to hear that you were … More
I'm extremely disappointed with the service at this clinic. The space is untidy, and the overall impression is unsanitary. …
Reply from the clinic
Dear Rita Nesterets, On behalf of the management of Bali Family Dental Care, we would like to … More
I had cleaning and I was very scared for my past in Australia always I had the pain and they destroyed me but in Bali I was surprised how it was didn’t feel anything the cleaning was perfect and the dentist amazing honestly I recommend 100% …
Reply from the clinic
Dear Jennifer, Thank you so much for sharing your experience with us! We completely understand … More
I have had 3 appointments in the past week here. I have received expert treatment and care. The results have been fantastic. I have found the service very friendly with good explanations about my treatment. The cost has been excellent compared to what I would have paid back home. I would highly recommend this dental clinic
Reply from the clinic
Dear Nadine, Thank you so much for your wonderful review and for trusting us with your dental … More
Cannot speak highly enough about my experiences. Two visits, wonderful care. Highly recommended.
Reply from the clinic
Dear Bart, Thank you so much for your kind words and recommendation! We're delighted to … More
I came here to australia I came all the way from Australia and had an amazing experience here. The attention and care I received were outstanding, the team was friendly, professional, and made me feel very comfortable throughout the entire …
Reply from the clinic
Dear Andres, Thank you so much for your kind review and for making the journey all the way … More
They gave me good treatment and advised me wisely, without looking for profit. Dr. Ida Ayu Kade Chandra Cahyani is very professional and speaks English very well. …
Reply from the clinic
Dear Leo, Thank you so much for your kind words. We’re very happy to hear that you felt … More
I recently visited Bali Family Dental Care to have my wisdom teeth checked, and I had a great experience! I was taken care of by Drg. Dacan and Ms. Indah, and they were both incredibly professional and kind throughout the entire process. …
Reply from the clinic
Dear Ayu Budiarti, Thank you so much for your detailed and thoughtful review. … More
I am very impressed with the service and treatment . I received the care and treatment it was outstanding i would highly recommend the clinic to any who wants to have a good service, the after care was also outstanding and brilliant i am …
Reply from the clinic
Dear Ramy Emad, Thank you so much for your kind and thoughtful words. … More
I can’t praise the Bali family dental clinic enough for the treatment they gave me. From the first communication they were professional and also listened to what I wanted. …
Reply from the clinic
Dear Alexia Bressington, Thank you so much for your kind and heartfelt review. … More
I had such a great experience with Drg. Chandra and the whole team! From booking the appointment to the aftercare, everything was smooth and super professional. I'm usually really scared of needles, but they used a numbing cream and were so …
Reply from the clinic
Dear Sharon Eilat, Thank you so much for your kind and thoughtful review. … More
Friendly service from booking process up to the dental procedure. Widi & Ika from the reception are very helpful as well as our dentist - Dr. Rizky. …
Reply from the clinic
Dear Jamie, Thank you so much for your thoughtful and detailed review … More
What an amazing experience, absolutely wrapped with the result and can't praise the staff enough.
Reply from the clinic
Dear Bowen Choat, Thank you so much for your kind words. … More
Super service here. They saw me the same day I called, and the place was busy too. Because my teeth are so jacked-up and have the solidity of chalk, they weren't able to help me as was only here in Bali another day. Nonetheless, I did get …
Reply from the clinic
Dear 無名, Thank you so much for your kind and honest feedback. … More
I am very content with the results 10/10 Doctor Made Ayu Dian Sari and the hole team did a great job . They are professional and friendly. They also send me an email 1 day after to see how I feel . I recommend them highly !
Reply from the clinic
Dear Gabriel Latis, Thank you so much for your kind words and wonderful feedback. … More
the best dentist everrrr , really care about their customer after treatment ! 10/10
Reply from the clinic
Dear Wilson Leo, Thank you so much for your amazing review. … More
Dr Reza and the team at bali family dental care are amazing. They have gone above and beyond in assisting me during my time in bali visiting their clinic. …
Reply from the clinic
Dear Rose Christian, Thank you so much for your incredibly kind and thoughtful review 😊🙏 … More
Very professional and caring staff. Went through extensively all procedures and any complications to give informed consent to treatments. …
Reply from the clinic
Dear Chris Della Bona, Thank you so much for your kind feedback. … More
This dentist office exceeded my expectations. I’m so glad I chose this office to have my teeth cleaned. The staff are kind and friendly and answer every question you have to the best of their ability while giving professional …
Reply from the clinic
Dear Yanelis Funez, Thank you so much for your kind and detailed review. … More
Would 100% recommend this place for any dentistry you need. It’s so clean, the staff are so kind and they do an incredible job. I had a deep clean, scaling and polishing and am very satisfied with the results. Definitely coming back again!!
Reply from the clinic
Dear Nicola Derry, Thank you so much for your amazing review. … More
I had an outstanding experience yesterday at Bali Family Dental Clinic. Dr Reza is the most professional dentist I’ve ever met , very polite, knowledgeable. The whole team is very friendly and accommodating. I would highly recommend Bali Family Dental to anyone.
Reply from the clinic
Dear Zerénd Sándor, Thank you very much for your thoughtful and generous review! … More
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