Patients
Reviews of Wellsmiles Dental Clinic.
Chiang Mai, Thailand. 66 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
7.3 out of 10
Overall score
Wellsmiles Dental Clinic in Chiang Mai fields a multi-doctor team with named specialists covering implants through to pediatric care. The patient base is highly international with strong English communication. One serious patient safety incident - allergic medication prescribed despite allergy noted on intake form - is a notable red flag that moderates the treatment quality score.
Authenticity
6/10Rating 4.89/66, LIGHT manipulation: -1 auth. 50 reviews: ~48x5-star, 1x2-star, 1x1-star. Good spread with meaningful critical reviews.
Treatment quality
7/10Implant with sinus lift and bone graft, root canal, crowns, composite veneers, extractions. 1-star allergy incident (prescribed penicillin-class to allergic patient) moderates score.
Cleanliness
8/10Consistently clean. Multiple reviewers describe cafe-like atmosphere. Modern 3D imaging and digital equipment confirmed.
Team
8/10Dr. Jay, Dr. Jeab, Dr. Arpaporn, Dr. Somsinee Noparatkailas all named repeatedly. Excellent English, appointment reminders. Strong team depth.
Price value
8/10900 THB cleaning confirmed fair. Complex implant cases rated excellent value vs. Western prices. Aymen Taha: superior to US healthcare system.
Tourist suitability
7/10Chiang Mai SECONDARY tourist zone. Highly international: English, Spanish, French, Israeli, Chinese, Korean. Website confirmed, appointment reminders, walk-ins welcome.
What comes up well
- Multi-doctor team: Dr. Jay, Jeab, Arpaporn, Somsinee all named
- Implant + sinus lift + bone graft successfully completed (Damian Calvo)
- Root canal + crown arrangements around travel plans praised
- Highly international: patients from US, Spain, France, Israel, China, Korea
- 900 THB cleaning transparent pricing
Points to weigh
- LIGHT manipulation: 4.89/66 with high 5-star cluster
- Patient safety incident: amoxicillin prescribed to penicillin-allergic patient, intake form not checked - charged for the error
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 66 reviews
The doctor is kind and has a very steady hand. Everyone at the clinic provides excellent service. 💞 …
Reply from the clinic
Thank you for letting Wellsmile Dental Clinic take care of you :)
I had an amazing experience here. It was quick, efficient, and Dr. Jay was excellent. She’s so friendly and speaks great English. Everything was explained clearly. I’ll be back in 6 months! ประทับใจเลยครับ !
Reply from the clinic
Thank you for letting our clinic to wholeheartedly take care of your smile. Your praise will be our encouragement and driving force for us to continue improving our services :)
Great experience, very efficient and an incredible price. Would recommend 10/10.
I came here twice, great service and dentists are super nice!
The dentist was very gentle. I highly recommend this dental clinic to anyone looking for one. The staff provided excellent service.
Having my wisdom tooth extracted wasn't painful at all. The dentist was very gentle, quick, and did a great job. I highly recommend this place to anyone needing wisdom tooth extraction. All the dentists here are highly skilled.
I've been using their services all the time. The doctor is very gentle, calm, and explains every step of the process in detail. They listen to the patient's needs and all the staff are lovely. I will continue to use their services.
I was very impressed. The doctor was kind and had a very gentle touch.
I had a filling replacement here that ended very poorly. A day after the procedure, I had a severe headache that turned out to be from a mouth full of ulcers, likely came from the dental dam they used. It was painful to eat and talk. They offered to check by a different dentist but they ran late so I had to wait for 40 minutes while feeling sick and awful. The dentist said they could give me…
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e ibuprofen, which I'm allergic to, so they didn't read my intake form because it's clearly stated there that I'm allergic to ibuprofen and penicillin. I explained that I was allergic to these two medications so they offered me amoxicillin. (After I research at home, it turns out that amoxicillin belongs to the same class of antibiotics as penicillin 😤) Of course they also charged me for giving me medicine that I may be allergic to, after they caused the infection. I really regret coming here. I was feeling fine before and just wanted to replace some discoloured filling. I feel so stupid for doing an unnecessary procedure here that causes me so much pain.
Reply from the clinic
Thank you very much for taking the time to share your experience. We are truly sorry to hear about the discomfort, pain, and frustration you experienced following your treatment. Please accept our sincere apologies for the distress this situation has caused you. Your feedback is taken very seriously. We deeply regret that you developed oral ulcers after the procedure, that you had to wait while feeling unwell, and most importantly, that your medical history and medication allergies were not handled to the standard you deserved. This does not reflect the level of care and attention we strive to provide to every patient, and we sincerely apologize for this oversight. We understand how upsetting it must have been to feel unwell after a procedure that you expected to be straightforward, and we are especially sorry that this experience affected your trust and comfort. Your concerns regarding medication selection and communication are extremely important, and we will be reviewing this case carefully with our clinical team to ensure improvements are made and that such an incident does not happen again. We would genuinely appreciate the opportunity to see you again to re-evaluate your condition, ensure proper healing, and discuss any concerns you may still have—at no additional charge. Our priority is your health, safety, and peace of mind, and we would like to do our best to support your recovery. Please feel free to contact us directly at your convenience so we can arrange a follow-up appointment and assist you personally. Once again, we are very sorry for your experience and truly appreciate you bringing this matter to our attention. Kind regards, Dr. Jay The owner of WellSmiles Dental Clinic
This is 5 Star service 🌟🌟🌟🌟🌟 AMAZING work replacing my composite front teeth. It was emergency and Doctor was kind, gentle, fast, beautiful outcome. My no1 Dentist 👉🌟🌟🌟🌟🌟 …
I had my dental work done with Dr. Jeab. She's very kind, gives great advice, and is very gentle. The other staff members were also very helpful. I was very impressed! I've recommended her to my friends and boyfriend. 👍🏻 …
I’ve had many procedures done at this dental office. I am very happy with all aspects of this practice. Customer service and communication has been great. I just completed my total tooth implant and I can’t be any happier. Everything went perfect from start to finish. I highly recommend this dental office.
I was very impressed with the dental implants here. The service was excellent, the doctor was kind and polite. The veneers were beautiful and I was able to smile with confidence. You definitely won't be disappointed if you come here.
I had an implant with sinus lift and bone grafting done here, and I’m extremely satisfied with the whole experience. The implantologist was highly professional, careful, and explained every step clearly, which gave me great confidence during the treatment. The staff has been really kind and always checked on me during my recovery, which I really appreciated. The clinic itself is modern,…
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spotless, and equipped with the latest technology, which made me feel I was in very good hands. I truly recommend this clinic for anyone looking for high-quality dental care.
The doctor has a gentle hand and is very cute.
Very professional and with a very good level of English. Highly recommended.
Dr. Somsinee Noparatkailas saw my mother and me very quickly and did an excellent service. My mother’s teeth were repaired and I was able to get a new retainer in just two days. The staff were also very polite, helpful and well-spoken. Very good English 😁 …
Clean, the doctor has a very gentle hand, and the service is very impressive.
We booked a teeth cleaning appointment for 1:30 PM in the morning. We waited until about 2:19 PM and saw a male dentist. He cleaned our teeth very quickly, and after paying, we left the clinic at 2:30 PM – it was incredibly fast! We paid 900 baht. The doctor only asked if we had any problems and said we brushed too hard and might need fillings next time. He didn't check our teeth any further; it…
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was like he was in a hurry to finish. I don't know if our teeth were too clean or if the doctor ran out of energy. Most importantly, food particles were still stuck in my teeth. 😞
Reply from the clinic
Dear Ms. Sawalak, Thank you for taking the time to share your feedback with the clinic. We sincerely apologize for the inconvenience regarding the waiting time and the feeling that the treatment was rushed, which was not the standard the clinic intends. We will use your feedback to improve our scheduling and service procedures so that all patients receive appropriate and comprehensive care. If it is convenient for you, we would be delighted to have the opportunity to see you again so that we can investigate and address the issues directly. Thank you again for your valuable feedback, and we hope to have the opportunity to serve you again in the future. 🙏🏻
Dr. Jeab gave good advice and did a five-star dental scaling. The doctor scraped very thoroughly, but it didn't hurt at all. 👍👍 Thank you. …
I just got my retainer made here. The doctor colored it according to my brief. She's very cute, kind, and talkative.
Just found this place on Google Maps, and it's nearby the hotel. The service is good, and the dentist is nice! The staff is friendly, and they communicate well in English.
Nice dentist with excellent English skills. Very welcoming to foreigners. Easy to make appointments, and they will notify you a day in advance
The best dentist and staff. I come here every time and my friends also 😍😍😍 …
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