Vital Dental Group

f the process, answered all my questions, and made sure I was comfortable throughout. The entire team truly goes above and beyond to make their patients feel cared for. Another big plus is the location — it’s just minutes from the Tijuana–San Diego border, making it super convenient for anyone crossing for dental work. Whether you’re coming from the U.S. or Mexico, you couldn’t ask for a better spot or better service. Highly recommend this place for anyone looking for quality dental care, fair pricing, and top-notch service near the border!

no part in it is completely dishonest. The claim that you made ‘several attempts to connect with me’ is also false. I was the one reaching out repeatedly, only to be ignored. Now, conveniently, because of my public review, you’re claiming to want to ‘make things right.’ I gave you years to resolve this, during which you delayed, ignored my concerns, and delivered substandard work while taking thousands of dollars from me. You dismissed my complaints, blamed me, and even tried to justify the poor results by belittling me. Now, after all this time—and only because my review is public—you suddenly want to ‘make things right’? I don’t buy it. What I need is a full refund of the $23,000 I paid your clinic so I can afford to fix the damage caused by your negligence. Empty words and vague email offers won’t cut it. I’ve spent a lot of money consulting specialists to evaluate and begin fixing the damage your clinic caused. A dentistry school specializing in implants quoted me $40,000 to fix the mess. Another dentist quoted me $20,000 for a less comprehensive fix. These are outrageous costs I’m now facing because of your clinic’s incompetence. I also paid the dentistry school for impressions, X-rays, scans, and corrections just to make the temporary work you left me with somewhat functional while I figure out how to finance the necessary treatment. Your temporary work was so poorly made that it looked like boxing mouthguards, made it difficult to speak properly, injured my mouth because of their disproportions, and were aesthetically horrible. I wouldn’t step foot in your clinic again for anything in the world. You made me suffer both physically and emotionally with your lack of professionalism. You didn’t even know how to properly handle the equipment, which caused me unnecessary pain and trauma. This isn’t about connecting or having another conversation—it’s about accountability. Unless you’re ready to issue a full refund, there’s nothing left to discuss. Original Review below I went to this dental clinic in Tijuana three years ago, thinking it would be cheaper based on a recommendation from an acquaintance. At first, everything seemed great—they were friendly, made big promises about guaranteeing satisfaction, and even provided free medical passes for crossing the border. But everything changed the moment I made the mistake of paying for most of my treatment upfront. The clinic is NOT specialized in implants, even though that was the primary work I needed. The work they did was terrible. I started noticing issues and had to consult with other dentists to confirm my suspicions. One of the dentists I consulted found, beside many other problems, a loose implant floating in my cheek that the Tijuana clinic knowing they made a mistake, left it there and didn’t even mentioned it. If that dentist hadn’t caught it, it could have stayed there, causing further damage. I ended up paying a surgeon out of pocket to remove it. My work is still unfinished. I’m left with temporary dental work and now need to pay another provider to redo and complete everything, which will cost me a significant amount of money. There’s no way I would ever trust these people to fix anything after this nightmare. If you’re considering this clinic, RUN. They might seem nice at first, but it’s all an act to take your money. They are unprofessional, dishonest, and have no real expertise in dental implants. I’ll have to pursue legal action, but in the meantime, I want to warn others. Don’t make the same mistake I did.

his patients.

d immaculate, which immediately put us at ease. But the real star of the show was Dr. Jordan. He was incredibly professional, patient, and explained everything thoroughly. We never felt rushed or confused, and his gentle touch made the whole experience a breeze. The quality of care we received at Vital Dental Group was outstanding. It surpassed anything we'd experienced in LA, and at a fraction of the cost! We're so happy with the results and will definitely be making the trip back down for all our future dental needs. If you're looking for a top-notch dentist with amazing service, Vital Dental Group is the place to go, even if you have to drive a bit to get there. You won't regret it!

having a dental bridge and paying a ghastly amount of money. Aside from this they have helped me to fix other issues stemming from other dental jobs. Thank you sooooo much!!! Absolutely recommend!