Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
The level of Service, the attention to detail and the extremely affordable pricing is simply Outstanding. I have never received the type of personal care that I did receive from Sydney Top Dental. …
Reply from the clinic
Thank you so much, Miro for your generous feedback. We truly appreciate your kind words about our service, attention to detail, and pricing. … More
I went through several dental clinics before I found these guys. Selena was the young lady who i got and she was amazing took care of everything I needed, not pushy like the others. There service was above what I had expected I had full …
Reply from the clinic
Thank you so much for your detailed and heartfelt review and for sharing that great photo of you! Looking sharp, by the way 😎. It makes us so happy to see you enjoying your new smile in pictures like that. … More
OMG! The service and compassion at Sydney Top Dental is second to none. I am absolutely terrified of the dentist an everyone was so sweet, made me feel comfortable and understood how scared I was. I woke up after a bone graft and implant …
Reply from the clinic
Thank you so much for your wonderful review! We’re truly touched to know that our team helped you feel comfortable and supported, especially given how nervous you were about visiting the dentist. … More
The best dental experience ever in my whole life. Highly recommend. So professional and the level of care is beyond words.
Reply from the clinic
Thank you so much for your lovely review! We’re so happy to hear that you felt comfortable and satisfied with our dental services. The team at Sydney Top Dental always aims to treat patients like family – and your kind words make it all … More
Sydney top Dental is professional and welcoming when I arrived in vietnam even through consultation while still in Perth with Lydia as my agent such a beautiful person I recommend her to anyone when asking for an agent. The treatment and the staff here are 💯%, no complications and they definitely take real good care of everything. …
Reply from the clinic
Thank you so much for your kind words and for taking the time to leave us a 5-star review. We're thrilled to hear that you had a positive experience at Sydney Top Dental. Our team is committed to providing exceptional dental care, and your … More
The prices are quite reasonable, the staff are very helpful, the clinic is clean and professional, you should definitely give it a try!
Thank you for leaving us a 5-star review. Your satisfaction is our honor. We value your trust and look forward to supporting your oral health journey in the future.
Reply from the clinic
Thank you for leaving us a 5-star review. Your satisfaction is our honor. We value your trust and look forward to supporting your oral health journey in the future.
Viktor gave amazing service and the work was done quickly and well.
Reply from the clinic
What an amazing compliment! We’re honored to hear this was your best dental experience ever. Our team and Viktor are committed to making every visit feel special, and we’re so happy that came through for you. … More
I had great treatment from when I first contacted Sydney Top Dental to completion of my treatment ,they arranged flights, hotel and were fantastic at arranging my treatment I can now smile without feeling embarrassed
Reply from the clinic
Thank you for your generous feedback! We’re delighted that you felt well taken care of during your visit to Sydney Top Dental. Your satisfaction is our top priority, and your kind words inspire us to keep improving every day. Please don’t hesitate to reach out if you need anything – we’re always here for your dental care needs.
I went to Sydney Top Dental to get all on 6 and all on4 implants. I would like to thank Lala for looking after me while I was in Vietnam I could not have asked for a better person to look out for me thanks again for what you did ... I would …
Reply from the clinic
Thank you so much for your heartfelt review! We’re truly touched by your kind words and so happy to hear that you felt well looked after during your time in Vietnam. … More
Kate and her team were absolutely amazing . The clinic and medical staff were knowledgeable and thorough and everything went as smoothly as it could do , they took great care of me and I would recommend these guys to everyone . Perfect 10/10
Reply from the clinic
Thank you so much for your amazing feedback! We’re so glad to hear that Kate, Dam and clinic team made you feel well taken care of and that everything went smoothly from start to finish. … More
What an emotional roller coaster ride this journey has been. From being absolutely petried the moment I decided to go ahead with treatment to absolutely overwhelming result at the end of my ride. I really especially have to thank Selena for …
Reply from the clinic
Terry, thank you so much for taking the time to leave such a detailed and heartfelt review and for sharing that lovely picture of you! Reading your journey from feeling nervous at the start to being happy with the results, truly made our … More
Sydney Top Dental provided me with exceptional dental work. I have my smile back. I had 21 porcelain crowns and three root canals across a two week period. I was able to enjoy Ho Chi Minh City between dental work and check-ups. The whole …
Reply from the clinic
Thank you so much, Ellen, for sharing such a detailed and heartfelt review. It’s wonderful to hear that you enjoyed your time in Ho Chi Minh City between visits and that our team, especially Viktor, was able to make the whole process … More
I have just returned home from Sydney Top Dental. I was really well looked after by Lala who took care of my hotels and transport. Lala was also with me at each appointment so great full . …
Reply from the clinic
Thank you so much, Alan, for your kind words and for sharing your experience with us. We’re so pleased to hear that you felt well looked after and supported throughout your time here. … More
Absolutely amazed with the quality of work, the commitment to genuinely care for my well being and the thorough treatment I received. …
Reply from the clinic
Thank you so much, Kylie, for your beautiful and heartfelt review. We’re truly delighted to know you felt cared for and supported throughout your journey with us. … More
I have just returned home in Perth Australia after my third visit to Sydney Top Dental and I have nothing but praise for everyone there. I received the most professional and caring service I could have. On my second visit one of the …
Reply from the clinic
We’re truly grateful for your generous feedback, Steven. It’s wonderful to hear that each visit with us has been a positive experience for you. … More
Recieved treatment for 2 root canal and 20 crowns. Swift and effiecient work by professional dentists and staff that are very friendly and polite and know how to take care of their patients. Long term warrenty on the work done. My host …
Reply from the clinic
Thank you so much, Ismael, for your amazing feedback and for trusting us with your smile journey. We’re so glad to hear you felt cared for and supported by Viktor and the team. … More
Thankyou Sydney Dental the experience has been a dream come true. The beautiful care from our support team Daisy and Dan has just been phenomenal We are totally satisfied with the dentistry treatment and have no hesitation in recommending …
Reply from the clinic
Thank you so much, Sandy and Anita, for your lovely words. We’re truly happy to know your experience with us has been a dream come true. Daisy and Dan are especially honoured to have walked alongside you both on your journey to regaining your smile. Wishing you endless joy and confidence ahead 💙 …
Great people, tremendous service, kind and thoughtful, so professional from the owner Doctor Hi to the dental assistant and liaison assistants to the receptionist and drivers. They treated us with so much respect and care, from the personal …
Reply from the clinic
Tehiotu, your words absolutely made our day! It’s amazing to hear that every part of your journey. We’re so glad the experience was both enjoyable and memorable for you. Thank you for letting us be part of it!
Well... its time to go home.. my treatment here is complete...the service that I have received throughout the whole process ...from the first enquiry to the last farewell... …
Reply from the clinic
Thank you, Brian, for sharing such a detailed and thoughtful review. We’re so pleased to hear that from your very first enquiry to your final day here, you felt informed, cared for, and comfortable. … More
Can't recommend this surgery enough. Enquire and you will be happy you did. My contact person Lydia was there' anytime to answer questions and still does 6 months after my treatment. …
Reply from the clinic
Kim, we’re so grateful for your wonderful feedback and for flying all the way from Australia to trust us with your smile. … More
Incredible experience very professional team lovely people very kind and caring, speacal thanks to Liam that went way out of his way to make sure everything went smoothly thank you so much liam and the who staff at Sydney dental.
Reply from the clinic
Thank you for your wonderful feedback! 🌟 We’re so happy to hear that you had an incredible experience with our team at Sydney Dental. Providing professional, kind, and caring service is what we strive for, and it means the world to us that … More
I had top and bottom jaw dental replacement at sydney top dental and is been absolutely fantastic experience. I will highly recommend if you consider to have this procedure. Service was excellent.
Reply from the clinic
Thank you, Harry, for trusting us on what we know is not an easy journey. We’re so glad to hear that your experience with our team was fantastic and that you’re happy with the service you received. … More
I have had a very nice experience with Sydney Top Dental, Selena and staff were very helpful. I would highly recommend them.
Reply from the clinic
Thank you so much for your kind words! 😊 We’re thrilled to hear that you had a great experience with Sydney Top Dental and that Selena and our team were able to assist you throughout your journey. … More
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