Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
Fantastic dentists with great support from flights, hotels and translation services. My teeth are now all good for the first time in decades.
Reply from the clinic
Chris, thank you so much for your kind words. We are truly happy to know that for the first time in decades, your teeth feel good and healthy again 😊. … More
Our trip from start to finish has been great. The clinic has done a great job with my teeth - the dental work was fast, completely pain free and I felt very comfortable the whole time. The clinic fixed my mis-matched teeth that was mucked up in Australia. I would recommend coming to this clinic for anyone.
Reply from the clinic
Thank you so much for sharing your experience with us. We are delighted to hear that your treatment was fast, pain free, and comfortable from start to finish 🙌. … More
I recently had dental work done at Sydney Dental Clinic Ho Chi Minh City. The level of service,attention to details was outstanding. Dr Hai and Dr Hoa thank you for your professionalism. …
Reply from the clinic
Carter, thank you so much for your kind review and for trusting Dr Hai, Dr Hoa, and our team. We are delighted to know the whole process was comfortable, professional, and pain free for you 🙌. … More
I have had a very caring and amazing experience with Sydney Top Dental Ho Chi Mihn City. My support person Daisy has been by my side the whole time. All the staff are very lovely and professional. I am very happy with the outcome and will recommend them to others.
Reply from the clinic
Tuija, thank you for your warm words and for sharing your experience with us. We are so glad to hear that Daisy and our team made you feel cared for and supported throughout your journey 🌸. … More
I have just had all on 6 full arch top and bottom dental implants completed by Sydney Top Dental in Ho Chi Minh City Vietnam. I received the best customer service and care that I have ever experienced in …
Reply from the clinic
Allyn, thank you so much for your detailed and thoughtful review. It means the world to our team to know that your All-on-6 treatment went smoothly and you felt cared for at every step 🌟. … More
Very excellent service. The staff are fantastic. Very glad I went with Sydney Dentai.
Reply from the clinic
Gail, thank you so much for your kind words. We are so happy to hear you had a great experience with our team 🌸. … More
Half way through treatment for all on 5 implants top and bottom. Very much looking forward to returning soon to finish everything and get my new smile. …
Reply from the clinic
Mandy, thank you so much for your heartfelt review. Travelling alone for the first time must have been a big step, and we are honored that you trusted our team to take care of you 🌸. … More
Im now 12 months post and back at Sydney Top Dental Group Vietnam for a check up , everything has taken well my bone grafts have healed and my teeth are amazing . The reception i received was above and beyond its like coming back to see …
Reply from the clinic
Wow! Your heartfelt review truly made our day! 😊🌟 From the moment you reached out, it was our absolute pleasure to ensure your experience was smooth, stress-free, and supported every step of the way. … More
Absolutely wonderful experience. Beautiful people, amazing service , extremely professional. I am extremely fortunate to have found Sydney Dental. They have changed my life. Thank you
Reply from the clinic
Fiona, thank you so much for your heartfelt words. We feel so grateful that you found us and allowed our team to be part of your smile journey 🌸. … More
I received hi-tech, professional treatment during my procedure. The support and attention they gave me was especially encouraging and reassuring. Thank you to Selena, Dr Nguyen and the wonderful team. He mauri tau, he mauri ora!
Reply from the clinic
Wena, thank you so much for your kind words. We are so glad you felt supported and reassured throughout your treatment, with Dr Nguyen, Selena, and our team by your side 🌸. … More
Liam is a great host, and always there to help with any questions I had. Very easy to communicate with whether it be transport to and from the clinic or explaining the procedure. …
Reply from the clinic
Jeremy, thank you so much for your kind words. We are happy to know Liam was able to support you at every step and make things clear and easy 🙌. … More
Excellent service received so far. Professional and very helpful. Everything was explained properly and no pressure. The implant surgery was painless. Very happy with the service and thanks Liam for all your help too !
Reply from the clinic
Constantin, thank you for your thoughtful review. We are delighted to hear everything was explained clearly, without pressure, and that your implant surgery felt painless 🌟. … More
From initial contact online right til the end. Liam our concierge was so professional,insightful, helpful & accomdating all our needs. He made sure every step was explained clearly. The doctors were also great. …
Reply from the clinic
Teara, thank you so much for your awesome review. We are so glad you and your brother felt supported from start to finish, with Liam making everything smooth and stress free 🙌. … More
I had crowns and posts done last year. Couldn’t be happier! One crown came loose a few months ago, I could have had it fixed at home but we were coming to HCM anyway. As usual I was looked after perfectly. They even made a new crown to make …
Reply from the clinic
Thank you so much for your kind words! 😊 We’re absolutely thrilled to hear that your dental work was perfect and that you’re fully satisfied with the results. Our team of dentists takes great pride in delivering top-quality care, and … More
After talking to other patients who had previously had work done at Sydney Top Dental I contacted their liaison officer Mike. Mike took me through the processes I would be having, arranged my Visa and accomodation. Met me at the airport and …
Reply from the clinic
Gary, thank you for sharing such a detailed review. We are thrilled to hear your journey, from visa and travel support to completing 26 crowns and 3 bridges, went so smoothly 🙌. … More
Great service and attentive to all needs, thanks Mike for being an amazing host.
Reply from the clinic
Tina, thank you for your kind feedback. We are so happy to know you felt all your needs were taken care of and that Mike made your experience smooth and pleasant 😊. … More
Myself and my partner Alun, both had dental work done at Sydney Dental in Ho Chi Minh City and were extremely impressed. I had fillings, while my partner had dental implants, fillings, a tooth extraction, and an infected tooth removed — all …
Reply from the clinic
Margaret, thank you so much for your thoughtful review. We are glad both you and Alun felt well cared for with every step of your treatments 🌸. … More
I am so grateful to have found Sydney Top Dental. The whole experience start to finish has been amazing. Lydia took care of everything so incredibly well and ensured the entire trip was smooth and stress free, she really was a delight. The …
Reply from the clinic
Justine, thank you so much for your beautiful words. We are thrilled to hear you felt fully cared for by Lydia and our doctors, and that your trip was stress free and comfortable 🌸. … More
Very smooth experience felt with Sydney Top Dental start to finish . A very professional and caring unit . Anyone wanting to make that change do it don't wait . Be guided by the process . …
Reply from the clinic
Ray, thank you so much for your kind review. We are delighted to know your whole journey felt smooth, professional, and caring from start to finish 🌟. … More
From the time I was met at the Airport by Dan , my entire experience was amazing and very professional. The staff were happy and helpfull and answered all my questions and explained every detail of my treatment , I would sincerely and …
Reply from the clinic
Tony, thank you so much for your heartfelt review and for trusting us with your smile journey. It means a lot to hear that you felt supported from the very first moment at the airport until the end of your treatment. Our whole team and … More
The staff at Sydney Dental were fantastic and that made the whole experience stress free. Dr Khoi and the nursing staff were very caring but very professional. Mike organised the whole trip superbly and there were never any problems . I am …
Reply from the clinic
Thank you, Ron, for your kind words. We’re so pleased to hear Dr. Khoi, the nursing staff, and Mike made your experience stress-free and smooth. Delighted to know you’re happy with the results, wishing you continued health and confidence with your smile!
Great people, caring people. Quality work, quick work.. all of this , at a price people can afford!! And Lydia, who controls the whole ship, what a special lady she is!!! Typical Vietnamese care and politeness,, loved all of it!!! Paul Bourke
Reply from the clinic
Thanks a ton, Paul! Super happy you felt the care, quality, and speed from our team and yes, Lydia really is one of a kind! 🙌 … More
I cannot put into words how grateful I am to the whole team at Sydney dental. This experience has not only changed my appearance but also in my confidence to smile again. To the doctors, staff hygienists, I cant thank you enough. If there …
Reply from the clinic
David, thank you so much for your heartfelt words. It means the world to us to know this experience not only changed your smile but also gave you back the confidence to share it. Our doctors, hygienists, and the whole team truly appreciate … More
Booked a14 day dental visit took 21 teeth out 7 implants top 7 implants bottom 12 day today had my final visit everything went terrific the pain was minimal you have a helper with you the entire time looking after you answering all ur …
Reply from the clinic
Geoff, it’s wonderful to know that you, Jamie, and Natasha had such a great time here in Vietnam and at Sydney Top Dental. Thank you for your honest and heartfelt review, it truly gives future patients more confidence and motivation to take … More
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