Patients
Reviews of Sydney Top Dental.
Ho Chi Minh City, Vietnam. 228 aggregated from Google. Screened for duplication and printed as written. They are not visit-verified.
SmileJet AI analysis
What these reviews add up to.
6.9 out of 10
Overall score
Sydney Top Dental is a well-established Ho Chi Minh City implant clinic with a verifiable lead dentist credential (MSc University of Sydney), ZAGA affiliation, and unusually comprehensive tourist logistics including airport pickup, accommodation coordination, and daily transfers. The review pool shows zero verified reviews across 228 total and contains a suspect review from an account bearing the clinic name, which reduces confidence in the rating. A single 2-star review alleges post-deposit drop-off in senior doctor involvement, worth noting for high-spend patients.
Authenticity
5/10Baseline 7: real clinic, named doctors, specific procedure reviews. -2 medium manipulation: 0 verified of 228, one review from account named after clinic, heavy coordinator-praise pattern.
Treatment quality
6/10Baseline 7: all-on-6, zygomatic, zirconia described specifically; one infection case handled. -1 manipulation-linked quality uncertainty; one 2-star reports post-deposit doctor bait-and-switch.
Cleanliness
7/10Baseline 7: multiple reviews cite clean, modern facility; District 1 Vinhomes location implies premium standard. No negative cleanliness reports. Final 7.
Team
7/10Baseline 7: Dr. Hai holds verifiable MSc Univ of Sydney + ZAGA + ITI memberships. Harvard listed as certificate not degree. Four named doctors. Dr. Long credentials are vague.
Price value
7/10Baseline 7: many reviews cite strong savings vs Australia/NZ; full-package tourism model adds perceived value. No price list published. Final 7.
Tourist suitability
9/10Baseline 9: airport pickup, fast-track customs, accommodation/flight booking, daily hotel transfers, English-speaking coordinators, WhatsApp pre-trip, District 1 hotel district. Exceptional.
What comes up well
- Dr. Nguyen Ngoc Hai holds verifiable MSc from University of Sydney and ZAGA Center status
- Full-service tourist logistics: airport pickup, fast-track customs, accommodation, daily transfers
- Handles complex cases: zygomatic implants, all-on-6, full-arch rehabilitation
- District 1 Vinhomes Golden River branch suits hotel-based international visitors
- English-speaking named coordinators praised repeatedly for pre- and post-op support
Points to weigh
- 0 verified reviews across 228 total; one 5-star review posted by account named after the clinic itself
- One 2-star review alleges senior doctor absent after deposit; follow-up handled by unqualified assistants
- Harvard credential marketed as certification without clarifying it is a short-course certificate program
This analysis is written by AI from the reviews below and the public sources it could find. It is a reading of what patients reported, not a clinical endorsement and not medical advice. How clinics are listed and screened is set out in our trust and safety policy.
The evidence
What patients actually wrote.
out of 5, from 228 reviews
Recently returned from Sydney Top Dental in Vietnam … had a very positive experience and carried out ‘All on 4’ top and bottom. Thank you to Kate, Dan and Liam for all your support throughout my time there. …
Reply from the clinic
Thank you, Kevin, for your wonderful feedback and for trusting us during your time in Vietnam. Your words have been inspiring to many people who may still hesitate about travelling here for dental work. … More
Thank you, Vanessa, for your 5-star rating! Even simple reviews like this give us so much motivation and truly make our day 💙 …
Reply from the clinic
Thank you, Vanessa, for your 5-star rating! Even simple reviews like this give us so much motivation and truly make our day 💙 …
My experience with the staff from Sydney Dental Group Vietnam was exceptional from initial contact online throught to landing in Vietnam and during the whole journey of my dental experience. Nothing was to much trouble for them their …
Reply from the clinic
💙 Tony & Terina, thank you for your incredibly kind and detailed feedback. We’re so glad to know you felt supported from your very first contact all the way through your time in Vietnam. … More
Great service n done a mad job nothing was a hassle N if I had to do it again …
Reply from the clinic
Thank you, Tina, for your review — short and sweet, but it honestly had us blushing and grinning from ear to ear! We’re so glad you’re happy with the result and the value you received 😚 …
From my first email to my departure, Sydney top dental couldn't have made it any easier or more comfortable getting my work done ,absolutely over the top with expertise ,clean and knowledge with what they do highly recommended them ,Malie …
Reply from the clinic
Thank you so much for your wonderful feedback! 🌟 We’re absolutely thrilled to hear that your experience with Sydney Top Dental was smooth, comfortable, and beyond expectations. … More
Fantastic team, great service, Dr Nguyen was amazing and caring, very particular to detail to make teeth perfect. Highly recommend her.
Reply from the clinic
Thank you so much for your kind words! 🌟 We’re delighted to hear that you had a fantastic experience with our team and that Dr. Nguyen’s dedication to detail and patient care made a lasting impression. She truly takes pride in ensuring … More
I had been I desperate need of dental implants but could not afford it in NZ, I had seen adverts on Facebook for Sydney Top Dental, I reached out via there message system on there website and it was the best decision I’ve made in my life, …
Reply from the clinic
Wow! Your heartfelt review truly means the world to us. 🥹✨ We are beyond grateful that you took the time to share your incredible journey with Sydney Top Dental. It’s an absolute privilege to have been a part of your transformation and to … More
Well from day 1 they were always making sure that i had everything i needed. Malie was my liason for the whole job and i have never met a more caring professional anywhere and we have a great friendship through all this. The clinic is …
Reply from the clinic
Wow, your words truly warm our hearts! ❤️ We are so grateful that you took the time to share your experience, and we couldn’t be happier knowing that you felt so well cared for from day one. Providing exceptional service and ensuring our … More
I highly recommend Sydney top dental I had all on 6 implants on the bottom and veneers on the top I had absolutely no pain and all the staff were amazing …
Reply from the clinic
Thank you so much for your wonderful recommendation! 🌟 We’re absolutely delighted to hear that your All-on-6 implants and veneers were a smooth, pain-free experience. Ensuring our patients feel comfortable and well cared for is always our … More
All on Six Implants both upper and lower Jaws. Right from the start getting in touch with Sydney Dental, it was easy process …
Reply from the clinic
Wow! 🌟 Your detailed and heartfelt review means so much to us! We are absolutely delighted to hear that your All-on-6 implant journey with Sydney Top Dental was smooth, professional, and above all, comfortable. … More
Having just returned home from Sydney Dental I couldn't be happier. Big thankyou to Dr Hai for the fantastic dental work and especially to Lala for making everything run so smoothly. The service here is truly amazing. Highly recommended
Reply from the clinic
Thank you so much for your kind words! 😊 We’re absolutely thrilled to hear that you had such a fantastic experience at Sydney Top Dental and that you’re happy with your results. … More
Great job,amazing people only positive things to say.work is perfect,support was way above any expectations and was certainly the best value for money.
Reply from the clinic
Thank you so much for your kind words! 😊 We’re absolutely thrilled to hear that you had such a great experience with us. It means the world to know that you found our team amazing, our work perfect, and our support beyond expectations. … More
This has been the best customer service I have ever experienced in my 60 years. I’ve been in retail for 45 of those and managed and owned my own business in that time. The experience, service and most of all my absolutely beautiful teeth …
Reply from the clinic
Your review is the driving force that helps us develop to serve our customers better. Thank you very much for the review.
Thank you for the quality of the service provided. Very clean and professional facilities. Thank you Selena for your assistance whilst in HCmC
Reply from the clinic
Thank you so much for your kind words! 😊 We’re delighted to hear that you were happy with the quality of our service and found our facilities clean and professional—that’s exactly what we strive for! … More
I had the lovely Selena attend to my needs for the surgery I had done. The service and experience was second to none and would unreservedly recommend to anyone the treatment I received.
Reply from the clinic
Thank you so much for your kind words! 😊 We’re delighted to hear that Selena took great care of you and that your experience with Sydney Top Dental was nothing short of exceptional. … More
Traveled all the way from NZ to get a 2 implant bridge ,3 crowns, a big gap between a couple teeth closed, some sharp teeth ground down level and a general clean up...was blown away with the quote l got so l booked my flights and went, l …
Reply from the clinic
Thank you for sharing your experience! 😊 We’re so glad to hear that your journey from New Zealand to Vietnam for your dental implants, crowns, and other treatments was smooth and well worth it. … More
Customer service and care. Everything is very bad. My mother came here and was consulted on implants and clear braces at the same time from the beginning of 2023. During the implant process, because the bone in …
Reply from the clinic
We are truly sorry to hear that your mother’s experience did not meet your expectations. At Sydney Top Dental, we take patient care very seriously, and we regret that your mother faced difficulties during her treatment. … More
The service and everything here is extremely poor. My family member went to the maxillofacial hospital for a consultation and requested an implant to fix her buck teeth. The doctor at the hospital informed us that implants were not feasible …
I had an extraordinary experience at this clinic. I had a dental emergency whilst on holidays. Within a few short days my issue was solved and I am able to continue my travels. …
Reply from the clinic
Dear Isabelle & Priya, Thank you so much for sharing your extraordinary experience with us! 😊 We’re … More
After procrastinating for over 6 months I finally decided to have dental implants. I could not have picked a better clinic than Sydney Top Dental from getting picked up at the airport and right through the treatment, the welcoming …
Reply from the clinic
Thank you for sharing your experience with us! 😊 We’re so glad that after six months of consideration, you chose Sydney Top Dental for your dental implants—and even happier that you’re 100% satisfied with the results! … More
Travelled from Australia and had implants done this week. 100% satisfied with price, professionalism and end result. Best decision I have ever made.
Reply from the clinic
Thank you for choosing Sydney Top Dental for your dental implants and for sharing your experience! 😊 We’re absolutely delighted to hear that you are 100% satisfied with the price, professionalism, and end result—that’s exactly what we … More
A group of people delivering professionalism and empathy resulting in first class outcomes . Thank you Sydney Top Dental team .
Reply from the clinic
Thank you for your kind words! 😊 We’re truly grateful for your appreciation of our team’s professionalism and empathy—delivering first-class outcomes is always our goal. … More
We have just returned from Vietnam after having my dental work done by Sydney Dental and cannot speak highly enough of the incredible team that looked after me. The results exceeded my expectations with their professionalism and care. They …
Reply from the clinic
Thank you so much for sharing your wonderful experience! 😊 We’re absolutely thrilled to hear that your dental results exceeded expectations and that our team’s professionalism and care made your journey smooth and enjoyable. … More
I cannot recommend these guys enough . They are absolutely amazing at their job and very dedicated to customer satisfaction. They offer a precision service and are very very clean and pride themselves on clean ,quality dentistry . …
Reply from the clinic
Dear Daniel Black! Thank you so much for your kind words and glowing review! We're absolutely thrilled to hear that your experience with Sydney Top Dental was so positive. … More
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